Hi chip, would like to hear what response you get from that. I emailed them in the week saying that my target was way to high and if it could be changed, got the usual bs response of; the targets are set with your usage and can't be changed, obviously it's the poker points it's been set to as my sports betting is minimal.

All I've had back at the moment Bruce is a holding email stating its been passed to the relevant team who wont be back in until Monday, which is fair enough.

I've done some comparisons with a mate who bets slightly more than me and never plays poker,to get his top prize he needs 4,200 points, so there's no way on Gods Earth they can deny they are factoring in poker points with this promo. To be honest I hope I do get some horsesh1t back off them cos I will then take it to the Q and A session in a fortnights time and see what explanation I get there.

I hammered the poker last December to hit my Prize Mountain target, so I'm resigned to losing my master status next month, especially with them slashing the points per game as well. With no proper Christmas Promos (I'm excluding the crap "become a Betfair pro" thing on the 30th December which will be the usual farce ) for us poker players cant see me playing much on here next month.

Steve the very least they should be doing is reducing the number of points you need to move between the levels. As it stands getting to, or maintaining, Master status to qualify for any benefits worth having is going to cost a hell of a lot more.

Steve10K
26 Nov 11 14:26 Joined: 16 Jan 11 | Topic/replies: 15 | Blogger: Steve10K's blog
@McCoy Carp "How about if u use your points for tickets instead of cash ie 900 points gets u a $11 ticket instead of $10 cash, which is what I always do."

Yes McCoy, of course I do that too, but this is not the point I am trying to make.



Since you ask, here's how about:
900 store points are worth $11 ticket.
So pre change, I would pay $36 in fees to get $11 back = 30.55% "value" back
Now I have to pay $50 in fees to get $11 back = 22% back

So this is still very bad news!

You're right, it stinks!

''Following your recent enquiry into the Prize Mountain targets, I'm afraid out Marketing Team are not prepared to provide our customers with our specific Marketing strategies
i.e. how exactly the targets are calculated as the targets are not up for discussion.

However if you can provide us on the VIP Team with you friends username, we on the Helpdesk will certainly investigate this further and re-raise it if we feel you are at an unfair advantage.

Kind regards''

right??

Quite sneaky stating they use 6 months figures as you can only get three months worth of points statements.

My monthly figures for the last 3 months are :

680
436
384

That comes to exactly 1500 points, an average of 500 a month.

The figures for the three months prior to that would almost certainly be no higher and probably lower due to holidays, starting a new job, and the fact one of the above totals includes a trade off against a £200 free bet I had with C0rals.

Given these targets are meant to be achievable/realistic, and also not meant to encourage people to gamble irresponsibly, to get my top target I would need to increase my usual monthly turnover 22 fold !!!!

Just to get the bottom target, which is worth about 25 quid, I would need to more than quadruple my monthly turnover.

However you look at it, incentivising someone who bets £20 a day to bet £450 a day is pretty difficult to justify morally.

They are either unwilling to admit they made a mistake, or they are so unrelentingly motivated by greed they are morally bankrupt.

I'd like to think its the former, because I'm struggling to see how they can justify a promotion encouraging people to bet sums they haven't got, and are clearly not comfortable betting.

I certainly would feel uncomfortable sitting amiably round a table with people who would dream up such a promotion.

Why do you stay loyal to Betfair? The promos are a joke, the software is a joke, they themselves are a joke! The community feel went when they ditched the last software. They really could'nt give a toss what yourself or anybody thinks or says about what you would like to see or any ideas you have. If i wee you Chip, i wouldnt bother going to that QnA session, you know deep down your wasting your time. I can honestly say I havent played here for a few months now, Im either on Stars who are a 'proper' poker site or im on Carbon because its value city there. Do yourself a favour, because you are obviously a good poker player, and go to a proper site which will cater for your needs and also where they take colluding very seriously.

I didn't have much faith in the process, but went to the first one as I was elected by the people who voted.

I gave them the benefit of the doubt, and I've given them ample opportunity to deliver. The Essence formula they said they would publish hasn't been published, neither has the fraud data we were promised.

The leaderboard problems we were told would be getting better have got worse. The customer service seems no better, likewise the site reliability. The promotions are still jaded and unappetising, and the one people were complimentary about last Xmas, Prize Mountain, we are now excluded from, despite paying the highest rake in the Western World.

They have royally shafted stt and mtt players with the new amendments to the players club, and the one area where things had improved, the Community Game, has lost all goodwill and feelgood factor, because they have been unable for 3 consecutive weeks to pay out a few quid to winners of their own poker pros quiz. And we are genuinely talking fivers and tenners here.

Apart from that though, I'm reasonably pleased with things.

I got the impression at the last meeting that their typical customer is someone in a decent job, who likes the odd flutter, and plays some recreational poker. Essentially someone they can rely on to be brand loyal,keep a decent chunk in their account, and keep turning over money week in and week out. And ideally they would like to encourage him to bet a little more, play a little more, do all their poker/betting business with the company, and reccomend the company to their friends and family.And, if they were in any way, shape, or form competent, those goals should be fairly achievable, given their predominance in the exchange market.

And yet they seem to be bending over backwards, certainly on the poker side of things, to be doing their level best to pish these very people off as much as possible while squeezing the living bejasus out of their pips.

It is like going to Michael Barrymores for a Pool Party...

You know it is sooooo wrong...

But hey free swimming......free coke.....


What could possibly go wrong?

lawslaw......how did your post not get banned by the mods??

hahahahaha