Poker
Welcome to Live View – Take the tour to learn more
Start Tour
There is currently 1 person viewing this thread.
^^^
Show More
Urgh, just been kicked out mid-way through a cash had. Just thrown in a $2 bet and have spend $5.50 for a tourney starting at 10.30. Will I be refunded if the site isn't up by then?
down. "unable to login" after it disconnected me.
I hope it's the same for all as any hope of cashing in the SnG will be extinguished shortly!
I hope it's the same for all as any hope of cashing in the SnG will be extinguished shortly!
kicked out and says invalid username/password when trying to log-in!
yes the site has gone down my moneys still on the table
yes the site has gone down my moneys still on the table
2nd in tornament .......not impressed. Wonder if ill get my money back?
the annoying thing is it wont be down for everyone. This happened before when i was going really well in the sunday 30,000 dollar. Had 48000 chips when it went down, had 800 when it came back up about 50 mins later
Was chipleader most of the way through the kunku wap ambassador challenge
What a dirty trick
lol
What a dirty trick
lol
we need another portal to log in to the ongame network.....full refund expected plus large freeroll.
sigh :/ it's not ideal especially when have funds invested in large pots, but I'm determined when I'm back on to not go on tilt ;)
is down i was in 12 tables the conection was lost and my money are gone . TY TY TY BETFAIR for the service you ofer to your customers.[;)]
Sincerely hope it's On Game that's down so all users are taken out as oppose to just the Betfair Poker client...
I think the RNG felt so guilty it commited suicide.
:)
:)
ongame i hate the **** soft wear as it is with out this
ongame i hate the **** soft wear as it is with out this
ongame i hate the **** soft wear as it is with out this
Hope its a normal server crash and nothing bigger (like FTP)
HAHAHHAHAHAHAHAHA
It's back on, And I'm taking all these LOVELY BIG BLINDS
DONT BLAME THE TOOLS, Get yourself a decent PC
It's back on, And I'm taking all these LOVELY BIG BLINDS
DONT BLAME THE TOOLS, Get yourself a decent PC
FFS... betfair... get off your lazy ass es and give us some info
Yeah. I probably been blinded out on Kunku Wap now. But poor 5LEEP.
Doing well in some 30 Player Sit N Goes too and just started the turrbo MTTs at 10.
They don't know what it is - whether betfair or ongame.
Can't get back in will keep trying.
Doing well in some 30 Player Sit N Goes too and just started the turrbo MTTs at 10.
They don't know what it is - whether betfair or ongame.
Can't get back in will keep trying.
yeh me too first game in 3 months and this happens i,m sick
yeh me too first game in 3 months and this happens i,m sick
yeh me too first game in 3 months and this happens i,m sick
yeh me too first game in 3 months and this happens i,m sick
:( I even rebooted as I thought it was my pc playing up
no------what normally happens as if its ongames site i assume nobody can play
BETFAIR SHOULD BE GIVING AN UPDATE BY NOW, WHATS GOING ON?
Some1 prob hacked into the poker database and fked it all up...
Everything else ok...
Everything else ok...
betfair gave a notice out at 22.25, saying pokers down...so reckon that means it wont be fixed quick.
GODD INFO TELLBOY, STILL NOT SURE WHAT HAPPENS TO ALL TABLES, MUST ALL BE CANCELLED, BECAUSE FIRST BACK ON CAN CLEAN UP
Poker Issues
Betfair Customer Services
[Network Icon]
Betfair Customer Services
12 Oct 11 22:24
Joined:
22 May 02
| Topic/replies: 2,769 | Blogger: Betfair Customer Services's blog
The Betfair Poker platform is currently unavailable, due to technical problems. The Sports Exchange as well as our Casino, Games and other products are operating normally and remain available for use.
We apologise for this disruption to our service and confirm that our engineering team is working to rectify the problems as quickly as possible.
Updates will be made to this page with additional information as and when it becomes available to us.
Betfair Customer Services
[Network Icon]
Betfair Customer Services
12 Oct 11 22:24
Joined:
22 May 02
| Topic/replies: 2,769 | Blogger: Betfair Customer Services's blog
The Betfair Poker platform is currently unavailable, due to technical problems. The Sports Exchange as well as our Casino, Games and other products are operating normally and remain available for use.
We apologise for this disruption to our service and confirm that our engineering team is working to rectify the problems as quickly as possible.
Updates will be made to this page with additional information as and when it becomes available to us.
its bet**** and onthegame that want terminated.What a farce this comany has become. And they wonder why they had to do a 50 mil buy back could not run a piss up the clowns
why is there no hot failover or even a cold standby? Failing that how long can it take to restart the servers?
All games will continue when it comes back on.....imo.
All games will continue when it comes back on.....imo.
This used to be a daily event in the old days, that was why the forum was so busy in those days!
had $300 in a cash game not been credited to my main account yet, annoying.....worrying.......
Anyone bothered to delve into the Betfair T&C's to see if we're entitled to a refund etc?
Nope? Me neither.
Nope? Me neither.
this is bs! betfair should email players and let them know whats going on. customer service on this site is brutal.
this is bs! betfair should email players and let them know whats going on. customer service on this site is brutal.
im not but i think its that time of the month for the missus 
Found this
Firstly, it’s important to note we will always endeavour to refund a tournament as fairly as possible. We understand that not all refund policies are fair for all players. To facilitate the fairest possible refund we have developed a new system that puts the refunds at the hands of our 24/7 operation. Below are the three algorithms we have to date, each of these can be selected on any tournament and previewed for the fairest refund possible.
1) The buy-in will be refunded back to all players. If a player bought in with a ticket then they will get their ticket back, if they brought in with cash then they will get their cash back. If a player made a Re-buy then their Re-buy funds will be refunded as well. The refund ‘pool’ is the actual tournament prize pool. Any guaranteed cash, added cash or guaranteed tickets are not covered in this refund; only the direct buy-in will be refunded.
2) Fee returned to the remaining players. 50% of the prize pool will be equally distributed to all remaining players. The other 50% of prize pool will be distributed to the remaining players according to their chip stack in comparison with the tournaments total chip pool.
3) If players are in the money then a different refund rule could be used. Fee returned to all remaining players. All the remaining players will get the next positional prize from the payout structure. Then 50% of the remaining prize pool will be equally distributed to all the remaining players. The other 50% of remaining prize pool will be distributed to the remaining players according to their chip stack in comparison with the tournaments total chip pool.
Firstly, it’s important to note we will always endeavour to refund a tournament as fairly as possible. We understand that not all refund policies are fair for all players. To facilitate the fairest possible refund we have developed a new system that puts the refunds at the hands of our 24/7 operation. Below are the three algorithms we have to date, each of these can be selected on any tournament and previewed for the fairest refund possible.
1) The buy-in will be refunded back to all players. If a player bought in with a ticket then they will get their ticket back, if they brought in with cash then they will get their cash back. If a player made a Re-buy then their Re-buy funds will be refunded as well. The refund ‘pool’ is the actual tournament prize pool. Any guaranteed cash, added cash or guaranteed tickets are not covered in this refund; only the direct buy-in will be refunded.
2) Fee returned to the remaining players. 50% of the prize pool will be equally distributed to all remaining players. The other 50% of prize pool will be distributed to the remaining players according to their chip stack in comparison with the tournaments total chip pool.
3) If players are in the money then a different refund rule could be used. Fee returned to all remaining players. All the remaining players will get the next positional prize from the payout structure. Then 50% of the remaining prize pool will be equally distributed to all the remaining players. The other 50% of remaining prize pool will be distributed to the remaining players according to their chip stack in comparison with the tournaments total chip pool.
obviously no one will get their funds back till the network's back up. . . if it aint working to play cant be working to refund. . and then i've known it take up to 24 hours to work out refunds... but basically , any cash game funds will be refunded,any funds in middle of hands are more tricky,but i guess if its not a completed hand,you receive whatever you put in back, and any tourneys are normally just split between the remaining players equally. which obviously is the worse bit as 1st will only get same as say 150th..but guess thats the only fair way, as who's to say the 150th wouldnt have won.
255 people paid 54 dollors each in the game iwas in, there were 27 of us left in after nearly 4 hours.i HAVE BEEN TOLD THAT THE MONEY WILL BE PAID UT AS PER POSITION WE WERE IN AT TIME OF CRASH AS ALL PEOPLE WERE UNALE TO PLAY.
What if you were in a ticket tornament in 3rd place? Anyone know what happens?
chill out people... you getting nervous will not give you any money back... sit and wait... something will happen... =)
yeah, im sure players like me who have funds in full tilt should just chill too eh
Not had a crash for a while. Maybe it has caught my flu virus?
Not had a crash for a while. Maybe it has caught my flu virus?
Not had a crash for a while. Maybe it has caught my flu virus?
I think their servers must be farmed out to the same people RIM use....
Go to bed and when you wake up it will be back on (if you're lucky)
So we can turn off our PCs and tomorrow we will have a Tourney Refund after this method :
"1) The buy-in will be refunded back to all players. If a player bought in with a ticket then they will get their ticket back, if they brought in with cash then they will get their cash back. If a player made a Re-buy then their Re-buy funds will be refunded as well. The refund ‘pool’ is the actual tournament prize pool. Any guaranteed cash, added cash or guaranteed tickets are not covered in this refund; only the direct buy-in will be refunded.
2) Fee returned to the remaining players. 50% of the prize pool will be equally distributed to all remaining players. The other 50% of prize pool will be distributed to the remaining players according to their chip stack in comparison with the tournaments total chip pool."
But I wonder if Betfair works again in 1-2 hours and just let the tourneys resume. But I guess not...
"1) The buy-in will be refunded back to all players. If a player bought in with a ticket then they will get their ticket back, if they brought in with cash then they will get their cash back. If a player made a Re-buy then their Re-buy funds will be refunded as well. The refund ‘pool’ is the actual tournament prize pool. Any guaranteed cash, added cash or guaranteed tickets are not covered in this refund; only the direct buy-in will be refunded.
2) Fee returned to the remaining players. 50% of the prize pool will be equally distributed to all remaining players. The other 50% of prize pool will be distributed to the remaining players according to their chip stack in comparison with the tournaments total chip pool."
But I wonder if Betfair works again in 1-2 hours and just let the tourneys resume. But I guess not...
well, kind of....
the lobby is there but i can't sit down or show my balance.
the lobby is there but i can't sit down or show my balance.
same here think we were a tad premature well it is bf shouda known better
Omg, every time i try to log-in a new tab opens up and i get this message:
Planned Betfair MaintenanceBetfair Poker Sidegames will be unavailable on Thursday 06th October 2011 between the hours of 9am and 1pm BST
We apologise for this disruption to our service and hope that you will log back in after 1pm.
Planned Betfair MaintenanceBetfair Poker Sidegames will be unavailable on Thursday 06th October 2011 between the hours of 9am and 1pm BST
We apologise for this disruption to our service and hope that you will log back in after 1pm.
Isn't there another thread where you say you are never playing here again?
Post Your Reply
Please login to post a reply.
Wonder
Instance ID: 13539