has it gone altogether ?

I was happily playing a $10 game and it, er, suddenly disappeared. LOL.

I thought i was going mad.

The game just disappeared off the face of the earth lol

Cash game still going.

Was winning a S&G with 4 players left and that went.

What do we get in terms of money back?

It says "Cancelled" next to it!

I was in 2 tables the one I was doing well in has been cancelled while the other where I am struggling is still going

ib have been refunded for the 25$ 9 man i was playing but not for the 55$ d2n i had just gone out of so presumably dividing the prize pool between those left in ?

in a s and g just disappeared

idiots idiots betfair idiots speechless

Dividing it equally reagrdless of stacks?

knew it was dodgy when i was sat next to aplayer called bf admin who was sat out:-(

Dividing it equally reagrdless of stacks?


well if they arent refunding those already eliminated then they have to, otherwise its just a big con.

well if they arent refunding those already eliminated then they have to, otherwise its just a big con.

So if I had 8K and another player had 1K we get equal refunds?

Check your balance. Already been refunded for me.

Got paid what I would have if I'd finished 2nd even though I was chip leader by a fair distance!

Stop whining. You all knew about this 3 years ago.

yup
ive been stiche dup

Playing the 150 GTd tourney and it suddenl;y disappeared. Said it was cancelled.

they really should just let them all play out and not let any start after 9.30 say.

joke really to cancel em mid game.

Chipfire

I was on that table too.

dont understand how i can only be refunded my buyin in a game where someone was already eliminated. surely the buy in of the eliminated player has to be distributed between those left in ?

The down time not meant to start until midnight.

[i]

I got refunded my buy-ins and about an extra quid to compensate for the fact that some had already been eliminated.

jeez its shyte isnt it ?

anyone reckon it will be back running smoothly tomoro or is it best to swerve it for a day or 2 ?

Players eliminated should be refunded too.

I was playing around two hours ago in a d2n tourney and the site went down for 15 mins. Then all of a sudden it started to llok good again but the play did resume at 100-200 level and i was forced to go allin without having the chance to play the early levels.

Of course they should refund me and all the other players that were eliminated because of that. It's not that they stopped the tournament there, they just let it restart without any sense.

I don't think the players already out should get anything.

Betfair Customer Services 08 Jan 17:32


To accommodate the planned poker product downtime scheduled for 00:01 GMT January 12th, it has been necessary to make some small changes to the MTT schedule on Monday 11th January.

As part of the downtime, all Sit n Go tournaments will stop auto-spawning from 21:00 GMT until the maintenance has been completed.

Monday 11th January - Amended schedule (1 day only)

HOT! Stack Up $12,000 GTD Freezeout - Start time* has been
brought forward by 40 minutes to the new time of 19:35 GMT

HOT! Warm Up $3,200 GTD NL Hold'em - Will not run

HOT! $5,000 GTD Pot Limit Omaha - Will not run

HOT! Turbo Pursuit $10,000 GTD NL Hold'em - Will not run

HOT! 6-Shooter $3,600 Guaranteed -Will not run

HOT! Eyes Wide Shut $5,000 GTD NL Hold'em -Will not run

*Regular scheduled tournament and satellite start times will also be affected. See the main poker lobby for more details.

May we take this opportunity to say sorry for any inconveniences and by way of an apology, there will also be a selection of 'Apology HOT! freerolls' each awarding seats to the next day's HOT! tournaments. All HOT! freerolls will kick off at 20:00 GMT and will be on a first come, first served basis. Registration will start 30 minutes prior to the tournament start time - see the HOT! tab in the main poker lobby.

Normal service will resume from 09:00 GMT on Tuesday 11th January.

See you at the tables,

Betfair Poker Team

Arthur Jenks 11 Jan 22:55

I don't think the players already out should get anything.



Yeah i also agree with that. But the problem is that i was not out, as well as the other players in my d2n. We just could not play for 15 minutes, it looked like everything was crashed. Then the play resumed for one hand, after which we had another 5 minutes crash. In the next hand i was the big blind and the blinds were 100-200 and i was forced to go allin. Of course i was damaged by the position (big blind) and the 20 minutes stoppage. If the play stopped when the problems started, no one would have been out but the software crashed and betfair did not interrupt the game, instead the play restarted 15 mins later and we totally missed the early blind rounds.

I was not out, i was forced out because the game was not stopped right when the software crashed. How can't they refund me?? One thing is being already out after having played, another thing is still being in and getting out because blinds go up without the chance of playing and the game restarting. Sure i have already asked for a refund and i hope they will give it to me as well as the other players involved.

It actuallys "canceled" next to them LOL
Can't even get the spelling right!