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In no particular order biggest 10 cok ups of this year from Betfair have been :- :D
Starter for 5
1) 100 Danes too taleway the value.
Starter for 5
1) 100 Danes too taleway the value.
Show More
and please remember
1) STT all in farce
2) No hoodies
3) Teammgame freezing when got to fin tab.
4) Constant discos
5) Software auto folding hands
are all from yesteryear so do not qualify :D
1) STT all in farce
2) No hoodies
3) Teammgame freezing when got to fin tab.
4) Constant discos
5) Software auto folding hands
are all from yesteryear so do not qualify :D
The Q&A farce has to go down as an epic fail imo.
The 100 $550 seats they just gave away at the last hour(think it was wsope) to a certain country when regulars had been trying for weeks in sats for them!
Lol. Only the top 10 though? Jese, that's a tough one with so many to choose from :)
Soap 18 Dec 01:18
see 1 !!!
It wasn't THAT hard to miss lol.
see 1 !!!
It wasn't THAT hard to miss lol.
Lmao, 3 tabling, drinking whiskey and reading forum dont work.
tbf I think 2009 has been the year for quality rather than quantity for the BF chimps.
Tourney scheduling is one long everlasting (ockup, and is hard to break down into smaller component errors.
Did BF invent the deepstack superturbo ?
Tourney scheduling is one long everlasting (ockup, and is hard to break down into smaller component errors.
Did BF invent the deepstack superturbo ?
Aussie Millions rakerace looks like a surefire entry, but it is not yet concluded so should wait to see just how big a circus tent is needed to house that one.
Letting Paul Twaddle slip from their hands, the only person at Betfair poker who seemed to know about poker!
Ok, there are some fair comments here.
I'm sure you can appreciate that in any technology driven industry, technical errors and indeed human error means things can and will go wrong. It's not always apparent but I think its important to say where problems do occur, we try to rectify them as quickly as possible and take measures to ensure it doesn't happen again.
So, what did we do right in 2009, come on there must be something, lets have a top 5 for that...
I'll start you off:
1. Aussie Millions points qualification - genuinely the best value qualification route anywhere on the net.
2. Free Million Dollar Game - Winning $1,000,000 at the WSOPE absolutely free can't be bad.
3. ?
4. ?
5. ?
What do you want see in 2010? Absolutely anything you can think of, doesn't matter how small. Also bear in mind it's a world cup year....
BF Santa
I'm sure you can appreciate that in any technology driven industry, technical errors and indeed human error means things can and will go wrong. It's not always apparent but I think its important to say where problems do occur, we try to rectify them as quickly as possible and take measures to ensure it doesn't happen again.
So, what did we do right in 2009, come on there must be something, lets have a top 5 for that...
I'll start you off:
1. Aussie Millions points qualification - genuinely the best value qualification route anywhere on the net.
2. Free Million Dollar Game - Winning $1,000,000 at the WSOPE absolutely free can't be bad.
3. ?
4. ?
5. ?
What do you want see in 2010? Absolutely anything you can think of, doesn't matter how small. Also bear in mind it's a world cup year....
BF Santa
2. Free Million Dollar Game - Winning $1,000,000 at the WSOPE absolutely free can't be bad.
I heard they chopped 5 ways.....?
I heard they chopped 5 ways.....?
BF Santa how about keeping guarantees at what they were originally at?
For eg; 12k gtd and 5k gtd one has been dicontinued and the other 2k off the top?
For eg; 12k gtd and 5k gtd one has been dicontinued and the other 2k off the top?
How is having a big freeroll series open to all which leads to you giving 1 big prize out to someone who may or may not play muhc on the site good, rather than rewarding your regular customers?
Santa has been on the sauce again!
In response you are still making the same errors over and over again, and your customer service simply stinks. Your ip service is not even nearly convincing. End of errand.
To answer your question what could you do in 2010, just aim for competence would be as high as can reasonably be expected, and would improve the product a thousand fold.
In response you are still making the same errors over and over again, and your customer service simply stinks. Your ip service is not even nearly convincing. End of errand.
To answer your question what could you do in 2010, just aim for competence would be as high as can reasonably be expected, and would improve the product a thousand fold.
BF SANTA
If you have nothing positive to contribute to this thread then please stick to your own :D :D :D
If you have nothing positive to contribute to this thread then please stick to your own :D :D :D
1) 100 Danes
2) Q and A farce (stamped!!)
3) Losing Twaddle / Estelle
2) Q and A farce (stamped!!)
3) Losing Twaddle / Estelle
1) 100 Danes
2) Q and A farce (stamped!!)
3) Losing Twaddle / Estelle
4) Constant changes of gtd tournies despite numerous wont changes promises.
5) Santas schedule into main events - who can forget the 1$ into 2$ into 4$ into 8$ offering - LOL
6) Any point scoring promotion always wrong / not updated.
7) Annoucing promotions with start days of numerous days before they were announced.
8) Aussie millions pts** up.
2 slots left to fill :D
2) Q and A farce (stamped!!)
3) Losing Twaddle / Estelle
4) Constant changes of gtd tournies despite numerous wont changes promises.
5) Santas schedule into main events - who can forget the 1$ into 2$ into 4$ into 8$ offering - LOL
6) Any point scoring promotion always wrong / not updated.
7) Annoucing promotions with start days of numerous days before they were announced.
8) Aussie millions pts** up.
2 slots left to fill :D
Data protection ( sore point with me, 3 times this year, blanant **ing), just check its not on there on whiskey again!!!
When you get discoed (which you will) with a big hand ... YOU LOGIN AND that g od d a m popup that appears on screen just as you are frantically trying to re-type your password... major tilting experience...
;)
;)
OK ... i have a few positives to add:
1) i think the 12 plays of christmas is a nice promo
2) WSOPE (Event 1 as thats the only one i attended) was good
3) The development of Betfair sponsored events around Europe Portugal, Vienna etc...
4) The tournament schedule as chaotic as it has been, has improved lately and the number of satelties feeding into them are very encouraging.
5) Australia promo is excellent value - agreed.
6) Some nice Betfair Live promotional events
Other comments:
... the $1m freeroll qualification favoured players outside the UK (but that said, your live promo events, appear to favour UK players
... you messed up the advertising of a few promo prizes along the way - im still waiting for a Nintendo DS (or was it a PSP) for my son
... the 100 Danes was a shocker and a half
What i would like to see:
1) Absolute must imo ... consistency with the flagship games on this site - stop chopping and changing the flagship daily / weekly games
2) Get some team events together for these Betfair Europe events .... add some value to it, If you dont want to organise the team events, ... I am sure some forum representatives could combine to manage it - Im prepared to invest the time to do it.
3) Bring back the passport stamps for specific Betfair Europe events
4) A little bit more for WSOP possibly? I personally would like to win a WSOP package that covers say: 2 x $1500 events + a generous expenses package. as opposed to a $10K main event one. A little more creativity please. I havent really come across many players that dont show interest in getting to vegas
....
We are all human, we all make mistakes, but there needs to be a touch more prefessionalism to get things right so you are not back tracking all the time.
overall, i dont think i am as disatisfied with betfair as i might have at times reflected, because there has been some good positives.
1) i think the 12 plays of christmas is a nice promo
2) WSOPE (Event 1 as thats the only one i attended) was good
3) The development of Betfair sponsored events around Europe Portugal, Vienna etc...
4) The tournament schedule as chaotic as it has been, has improved lately and the number of satelties feeding into them are very encouraging.
5) Australia promo is excellent value - agreed.
6) Some nice Betfair Live promotional events
Other comments:
... the $1m freeroll qualification favoured players outside the UK (but that said, your live promo events, appear to favour UK players
... you messed up the advertising of a few promo prizes along the way - im still waiting for a Nintendo DS (or was it a PSP) for my son
... the 100 Danes was a shocker and a half
What i would like to see:
1) Absolute must imo ... consistency with the flagship games on this site - stop chopping and changing the flagship daily / weekly games
2) Get some team events together for these Betfair Europe events .... add some value to it, If you dont want to organise the team events, ... I am sure some forum representatives could combine to manage it - Im prepared to invest the time to do it.
3) Bring back the passport stamps for specific Betfair Europe events
4) A little bit more for WSOP possibly? I personally would like to win a WSOP package that covers say: 2 x $1500 events + a generous expenses package. as opposed to a $10K main event one. A little more creativity please. I havent really come across many players that dont show interest in getting to vegas
....
We are all human, we all make mistakes, but there needs to be a touch more prefessionalism to get things right so you are not back tracking all the time.
overall, i dont think i am as disatisfied with betfair as i might have at times reflected, because there has been some good positives.
1) 100 Danes
2) Q and A farce (stamped!!)
3) Losing Twaddle / Estelle
4) Constant changes of gtd tournies despite numerous wont changes promises.
5) Santas schedule into main events - who can forget the 1$ into 2$ into 4$ into 8$ offering - LOL
6) Any point scoring promotion always wrong / not updated.
7) Annoucing promotions with start days of numerous days before they were announced.
8) Aussie millions pts **** up.
9) Failure to address **ing and pathetic excuses used. prime example Q and A farce thread.
2) Q and A farce (stamped!!)
3) Losing Twaddle / Estelle
4) Constant changes of gtd tournies despite numerous wont changes promises.
5) Santas schedule into main events - who can forget the 1$ into 2$ into 4$ into 8$ offering - LOL
6) Any point scoring promotion always wrong / not updated.
7) Annoucing promotions with start days of numerous days before they were announced.
8) Aussie millions pts **** up.
9) Failure to address **ing and pathetic excuses used. prime example Q and A farce thread.
Betfair have pulled the run bad lever on me since i started this thread, maybe i nee dto improve my behaviour !!!
^^ i wish ;) just the standard cake for me
but i have to be honest and say I have received 0 from all other sites ive played on (outside of cake and reload bonuses of course)
took 10 days to get cash out of fools tilt ...
but i have to be honest and say I have received 0 from all other sites ive played on (outside of cake and reload bonuses of course)
took 10 days to get cash out of fools tilt ...
I'm relatively new to Betfair poker so I can claim to know the ins and outs of all the issues on your list however; I am certainly guilty of a couple of errors in my short time that have impacted on service. I have to say my favourite reply during BF Santas Xmas Quiz and the one that made me chuckle most was on the very first day by Soap [this was before I had got my eye in]:
GL santa then :D
Its just a bit of crack but in all seriousness we could have come up with lists of at least 10 every year for last 5 years.
Its just a bit of crack but in all seriousness we could have come up with lists of at least 10 every year for last 5 years.
ps still need a number 10 boys - it cant be snata rsed up the quiz :D ;)
ok here's a very, very, current** up.
this months edition of poker player. huge 2 page spread advertising betfairs new triple crown competition. $12,000 prize money, all singing all dancing wonder promotion.
great news for all existing players and new players. great idea, and in principle great promotion as unlike leaderboards this is based on ability.
competition ran from 4th december to 17th december . it has its own website where we are told there will be daily updates.
you go to the advertised website and guess what ? no leaderboards just a blank page, so no fooker has a clue how they stand and nobody has any incentive to take part.
you email bf cus services and they dont even seem to know it exists, even tho its advertised in a national poker magazine and finished yesterday.
anyone reading the mag who hadnt played on here and thinking " i fancy a crack at that " must be wondering what kind of cowboy outfit bf poker is.
oh and i still havent been paid my winnings for the last bf poker player comp which finished in march :-(
this months edition of poker player. huge 2 page spread advertising betfairs new triple crown competition. $12,000 prize money, all singing all dancing wonder promotion.
great news for all existing players and new players. great idea, and in principle great promotion as unlike leaderboards this is based on ability.
competition ran from 4th december to 17th december . it has its own website where we are told there will be daily updates.
you go to the advertised website and guess what ? no leaderboards just a blank page, so no fooker has a clue how they stand and nobody has any incentive to take part.
you email bf cus services and they dont even seem to know it exists, even tho its advertised in a national poker magazine and finished yesterday.
anyone reading the mag who hadnt played on here and thinking " i fancy a crack at that " must be wondering what kind of cowboy outfit bf poker is.
oh and i still havent been paid my winnings for the last bf poker player comp which finished in march :-(
you still owe me 3 betfair hoodies from 4 years ago
could you sort this betfair santa?
thanks
could you sort this betfair santa?
thanks
passport stamps was just a package worth 3K which u could use to buy into "any" event around the world. wsop apt etc ...
Santa my positive wish list for you as want feedback.
1) Something to use poker points on where you dont need 9 billion - copy paste from *s or** programs or offer extra 10% cake if above certain target in month in exchange for points like MicroG sites.
2) Better information in Sats (mega baisc) - also an unreg for a ticket option to use diff night.
3) If offer promos leaderboards etc, ensure annouced before promo starst and leaderboard updated as per the terms and conditions.
4) Look into **ing reports and stop giving this data protection act blks, your site is Malta not UK anyway and we all know it is a big issue on Bfair.
5) WSOP cake related promo like Oz and decent sats to various events that sounds like you may have in hand.
gl
1) Something to use poker points on where you dont need 9 billion - copy paste from *s or** programs or offer extra 10% cake if above certain target in month in exchange for points like MicroG sites.
2) Better information in Sats (mega baisc) - also an unreg for a ticket option to use diff night.
3) If offer promos leaderboards etc, ensure annouced before promo starst and leaderboard updated as per the terms and conditions.
4) Look into **ing reports and stop giving this data protection act blks, your site is Malta not UK anyway and we all know it is a big issue on Bfair.
5) WSOP cake related promo like Oz and decent sats to various events that sounds like you may have in hand.
gl
santa ... one more request from me
who is key account manager now that the brilliant Paul Twaddle has gone?
I need someone to contact with issues ... I cannot post everything on the forum ;)
who is key account manager now that the brilliant Paul Twaddle has gone?
I need someone to contact with issues ... I cannot post everything on the forum ;)
OK ... one final final request ... can i have some Soap :D
[b]I have to say my favourite reply during BF Santas Xmas Quiz and the one that made me chuckle most was on the very first day by Soap [this was before I had got my eye in]:
The site is just buggered cause they mess around with the guarantees too much and don't do enough to improve the software. When they get questuioned they try the 'let's blag it' approach.
They don't even have a decent mtt anymore.
They don't even have a decent mtt anymore.
The £1000 100K GTD has to go down as decen muti Beckton depsite the fact probably out our price range
i won 3 times that entry fee once
some people read the story to their kids at night
:-)
some people read the story to their kids at night
:-)
BF Santa's Xmas Quiz 18 Dec 18:22
Ok, there are some fair comments here.
I'm sure you can appreciate that in any technology driven industry, technical errors and indeed human error means things can and will go wrong. It's not always apparent but I think its important to say where problems do occur, we try to rectify them as quickly as possible and take measures to ensure it doesn't happen again.
So, what did we do right in 2009, come on there must be something, lets have a top 5 for that...
I'll start you off:
1. Aussie Millions points qualification - genuinely the best value qualification route anywhere on the net.
2. Free Million Dollar Game - Winning $1,000,000 at the WSOPE absolutely free can't be bad.
3. ?
4. ?
5. ?
What do you want see in 2010? Absolutely anything you can think of, doesn't matter how small. Also bear in mind it's a world cup year....
BF Santa
Aussie million promo has been farcial at times. Having been advertised for two weeks as reaching level 4 on betfairs website it turns out I wasn't yet on level 4. I email betfair who send me an email with all my points which is 30,000 less. So I finish the difference yet still am not on level 4, contact good old betfair and it turns out they accidently added 4000 too many points to the new total so the weekend before christmas I am stuck indoors because I am a few points short. They wouldn't even let me off the last few thousand points. Yes a wonderful promotion. I am glad my name is not monacoter as betfair would not let me off 2000 points due to their numerous errors what chance he gonna have being 50,000 odd short.
Ok, there are some fair comments here.
I'm sure you can appreciate that in any technology driven industry, technical errors and indeed human error means things can and will go wrong. It's not always apparent but I think its important to say where problems do occur, we try to rectify them as quickly as possible and take measures to ensure it doesn't happen again.
So, what did we do right in 2009, come on there must be something, lets have a top 5 for that...
I'll start you off:
1. Aussie Millions points qualification - genuinely the best value qualification route anywhere on the net.
2. Free Million Dollar Game - Winning $1,000,000 at the WSOPE absolutely free can't be bad.
3. ?
4. ?
5. ?
What do you want see in 2010? Absolutely anything you can think of, doesn't matter how small. Also bear in mind it's a world cup year....
BF Santa
Aussie million promo has been farcial at times. Having been advertised for two weeks as reaching level 4 on betfairs website it turns out I wasn't yet on level 4. I email betfair who send me an email with all my points which is 30,000 less. So I finish the difference yet still am not on level 4, contact good old betfair and it turns out they accidently added 4000 too many points to the new total so the weekend before christmas I am stuck indoors because I am a few points short. They wouldn't even let me off the last few thousand points. Yes a wonderful promotion. I am glad my name is not monacoter as betfair would not let me off 2000 points due to their numerous errors what chance he gonna have being 50,000 odd short.
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