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By:
mesmerised
When: 16 Aug 26 10:14
Don't know what those two previous posts are all about, never seen that before, can't even remember what pics they were

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By:
mesmerised
When: 16 Aug 26 10:14
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By:
mesmerised
When: 16 Aug 26 10:15
So looks like you can't get through pics quicker these days, that's a shame

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By:
top2rated
When: 16 Aug 26 13:02
'shambles' would be more appropriate as this situation has been going on for weeks.

I've raised the issue twice by emailing the CEO peter.jackson@betfair.com.  The first time back on 2nd August and despite receiving a reply from a Complaints Executive promising to investigate, the matter was never resolved and the 'investigator' stopped responding to my requests for an update.

Below is the second of my emails which I sent on 11th August @ 13:49. I received a reply from a Senior Complaints Executive stating "I have forwarded this to the Forum team. They will investigate promptly".   

Good afternoon

Whenever I upload a new photo to one of my Community Forum galleries I see once I've done so that it's labelled 'Pending Approval'.

Yet today I've witnessed another user upload an image at 12:46PM and he's actually displayed
it on a topic just one minute later at 12:47PM.  Didn't appear to have to wait for approval.

Why do seemingly all my  images go through the tortuous 'pending approval' process?

I feel I am being deliberately targeted for some reason.

Please ask one of your trusted underlings to investigate and explain to me the reason behind this apparent discrimination

Thank you.

Regards,

Terry *******.


Here I am five days later and still no news.
By:
top2rated
When: 17 Aug 26 13:16
A job title with 'executive' means two very different things depending on the industry.

It either describes a top-level senior leader who makes company-wide decisions, or an entry-level support staff member who carries out menial day-to-day tasks in fields like marketing, sales or complaints.

Laugh
By:
mesmerised
When: 19 Aug 26 18:34
This forum is painfully outdated

Its 2026, when was the last meaningful change?

Must have been 2011 when they introduced Live View

Then nothing for 15 years.
By:
top2rated
When: 20 Aug 26 13:41
Complain and all you get from them is excuses.

AI Overview

Excuses are tools of incompetence used by Betfair's Community Forum Administrators to build bridges to nowhere and monuments of nothingness.
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