We want to share an important update with our Betfair Community users.
Over the coming months, the Betfair Community platform will be winding down. The final active day for the platform will be December 21st. From December 22nd, users will no longer be able to access the platform.
Your discussions, insights, engagement, and, most importantly, feedback have helped shape the platform and guided innovation. Your feedback continues to be important to us, and we will continue to listen via our dedicated feedback channels, as well as through product testing and innovations.
To share your feedback and experience, visit: https://support.betfair.com/app/home
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firefox 3.5.1 chat not working :(
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tried uninstalling and reinstalling but it says betfair extras not compatible with firefox 3.5.1. the watch list still works though
I can't get chat to work today. When I logged into Betfair I got a popup saying "XMPP: error during authentication". The chat then told me I was logged out although I was logged into the site. The popup kept appearing every few minutes and I have had to disable chat to stop it.
i had the xmpp error at home last night too (running ff 3.0). so no chat either at home or the office now.
Still not working here on both computers. I've emailed the lab rats but heard nothing so far.
The problem has now been fixed and chat should be working again.
chat still broken at work on fiefox 3.5.1 running on Vista.
watch window working. labs tab at the top still missing
watch window working. labs tab at the top still missing
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