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punkha1
12 Jan 14 13:57
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Date Joined: 20 Jul 03
| Topic/replies: 2,135 | Blogger: punkha1's blog
Just a warning to people I placed a winning 1st TD scorer bet last night with these that scored a second and as such was entitled to Double the Odds under their NFL special only to be informed today AFTER the event that I no longer qualified for such bonus.
Considering I have received similar bonuses in the last fortnight & wasn't informed that I wasn't eligible for such offers to suddenly tell you after the event is incredibly poor form imo.
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Report reb January 12, 2014 2:24 PM GMT
punka, if you haven't been informed previously that you are not eligible for these offers then you should pursue your case vigilantly. I will be surprised if they do not pay you once you can show that you had not been informed of this exclusion. I received such an exclusion e mail last year.
Report punkha1 January 12, 2014 2:38 PM GMT
Was told Reb that I should have received an email in the last week or so and that maybe it went to my junk/spam that's why I didn't get it,complete crap.
Not sure what avenues I have left as was basically told they can revoke any offers at any time and its like it or lump it.
Report reb January 12, 2014 3:16 PM GMT
punkha, if you are 100% sure that they did not send you that email, or otherwise notify you, then you should pursue them for payment of that bonus. Ask to speak with the manager of their online division. They should be able to send you a copy of the mail that they say they sent to you.
Report mr phantom January 12, 2014 4:11 PM GMT
Reb is right punkha, ask to speak to a supervisor or manager rather than a customer service rep. I was on PP site last night and don't remember seeing the bonus special. The special I seen was return on stakes on all first touchdown, last touchdown etc etc if a player whose name escapes me scores the last touchdown.
Report punkha1 January 12, 2014 4:23 PM GMT
cheers guys,mr phantom the offer is definitely there its been running all year and like I say I received the bonus in a match in the last few weeks.
Am awaiting a call back from a more senior manager so will just have to wait and see what happens.Certainly leaves a sour taste.
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