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Forum Pictures
Forum Pictures
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Hello Jacky
Thank you for the information. I have raised this with a manager for further clarity. Once we have an update, we will let you know. Thank you! Regards, Customer Service Social Team 6 emails later and asking a manager for clarity...pmsl. |
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Maybe worth a go....
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"Any pictures previously approved should be OK, however if any of them are posted again, they will require approval again".
||More double-dutch bollocks from TSE Globshyte| 😒 |
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Hi
Thanks for getting back to us. Photos uploaded to the Betfair Community are reviewed and moderated in line with our Community guidelines and terms and conditions. Regrettably, we are unable to provide further details on individual moderation decisions or review this further. Kind Regards TSE Global TSE Global Then can you please explain why 6 completely innocuous pictures that have been uploaded last 2 days have all been removed? |
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i await next reponse
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Don't await, escalate!!!
Betfair does not have a separate CEO because it operates as a brand under Flutter Entertainment, led by Group CEO Peter Jackson. Peter Jackson oversees all operations, including Betfair, FanDuel, and Paddy Power His email address is: peter.jackson@betfair.com It will more than likely be passed to an underling to look at but it's worth a try. |
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I didn't raise it as a complaint however....
Dear Terry, I am contacting you to acknowledge your recent correspondence with Peter Jackson. Peter has passed on your feedback and has asked us to investigate and respond on his behalf.  |
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peter.jackson@betfair.com
Hi Peter Ive asked the forum mods 6 times why pictures are no longer being able to be posted in the forum,im still no further forward,could you assist with this matter please regards Rico dangleflaps. |
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Fkcn Killjoys!
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Hi
Thanks for getting back to us. Photos uploaded to the Betfair Community are reviewed and moderated in line with our Community guidelines and terms and conditions. Regrettably, we are unable to provide further details on individual moderation decisions or review this further, however you should maybe pay more attention to what Hulk is saying regarding red circles around £108's and how this risks showing all you numpties what we are doing on here. Hence no more pick chures. Kind Regards |
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Extract from email received late this afternoon...
"With regard to the forum posts themselves, our Forum team has confirmed that images now need to be attached directly to a forum post and submitted for moderation before they can be displayed. Following our review of your account, we can see that a number of your recent posts have been approved successfully. If there are any posts where the images were not approved or are no longer displaying as expected, you are welcome to submit those posts again so they can be reviewed by the moderation team". Worth a try, so here goes.. Firstly, I'll click on 'insert photo'. It's a small photo that's already been approved but hey ho! [ This image is no longer available. ] Only option left is to click on 'post reply', so here goes.. |
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Well that went well.
I've just uploaded the same photo to my 'Public Gallery' and it's showing there now as 'Pending Approval'. I'll try copying & pasting the link and add the img tags myself. [ This image is no longer available. ] |
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🏳
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r we ganni rund in sir culls?
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can't even show you the £208 podi stuck up for Esther Henseleit at 1.95 to stop me getting 1.96 at the start of the play-off
we demand photos back !! nuther 208 spunked. |
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ul ulk.
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That photo I mentioned in my 18:57 post yesterday that was showing in my 'Public Gallery' as 'Pending Approval' had completely disappeared when I looked in that gallery a few minutes ago.
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we r gannin rund in sir culls.
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Below is a formatted text version of the aforementioned photo.
✦ AI Overview |
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Thuck нυηт 's
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they approved 4 new pics..still not showing 😆
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I can see them, all four of 'em.
Duncan Norvelle, a robot, 'THE golden goose' and 'The Scream' painting. The last-named is coincidentally Hugo's profile photo. |
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indeed.
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Email received today @ 08:58....
Dear Terry, Thank you for your email and for taking the time to provide the additional information and screenshot. I can see why you're questioning the information I provided. The screenshot you've sent appears to show an official Betfair Customer Services forum post where the image is displaying as image code rather than the image itself. Based on the further information you've provided, I'd like to refer this back to our Forum team for clarification. In particular, I'll ask them to review: The recent posts on your account that they advised had been approved. The examples you've provided where images are not displaying correctly. The Betfair Customer Services post that appears to be affected by the same issue. The image you uploaded yesterday which you advise has since disappeared from your Public Gallery. At this stage, I'd prefer to wait for their response before commenting further, as I want to make sure I provide you with accurate information. As soon as I receive an update from the Forum team, I'll be back in touch. Kind regards, *** Complaints Executive |
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Hi Barry
Thank you for getting in touch with our team. We are aware of these issues and our technical team are looking to get this resolved as quickly as possible. Apologies for any inconvenience caused. If you have any further issues arising from the Betfair Community please do not hesitate to contact us. Thanks, TSE Global walofs |
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Forgot to mention the info below which was contained in an email I received on Sunday...
Firstly, I'd like to apologise for the lack of response to your original emails. The email address you contacted, forum@betfair.com, is no longer an active support mailbox, which is why your messages were not answered. Going forward, if you need to contact us regarding the Betfair Forum, please use support.en@betfair.com. |
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what support? fkn shyte.
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Don’t you pay for an account manger?!
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jesus did.
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You ain’t the Beatles
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Update received @ 14:47 today...
Dear Terry, Complaint Reference Number: 05095381 Thank you for your email. I appreciate your patience while I've continued to liaise with our Forum team regarding your complaint. I can confirm that the behaviour you have reported is a known issue and is currently being investigated by the team alongside the third-party provider that supports the Betfair Forum. At this stage, the issue remains under investigation and, unfortunately, I have not been provided with an estimated timeframe for when a resolution will be available. I understand this is not the update you were hoping for, particularly given how long you've been experiencing the issue. However, I wanted to be transparent and let you know that the matter has not been forgotten and is actively being worked on. As soon as I receive any further information from the Forum team, or an update on the progress of the investigation, I will let you know. Thank you again for your patience and understanding. Kind regards, *** Complaints Executive |
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YTS squad mussed be dealing with it..cheers Tibbsy.
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PMSFLOL |
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