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By:
swiftynifty
When: 27 Oct 24 17:39
mess up all day.
By:
EastLower Gooner
When: 27 Oct 24 18:18
They did a software update which didn’t take into last night’s clock change and caused RUK stream to be inaccessible because the system thought they had been run already.

It was fixed by removing a lot of their features they do for RUK races.
By:
HappyHibby
When: 27 Oct 24 18:20
that's just totally amateurish imv...

i mean the whole world knows when the clocks change ffs...

it hardly came as a shock.
By:
HappyHibby
When: 27 Oct 24 18:24
just looked at tomorrows meetings...

i see REDCAR has no LV against it...

i ain't telling them so let's see if they notice it ?

i mean they only have 19.5 HOURS to do so.
By:
HappyHibby
When: 27 Oct 24 18:29
They did a software update which didn’t take into last night’s clock change and caused RUK stream to be inaccessible because the system thought they had been run already.

--------------------------------------------------------------------------------------------------------

if that's true (and i have serious doubts)...

how come the early races were fine ?
By:
EastLower Gooner
When: 27 Oct 24 19:12
They ran the update in between races…same way they were able to get a work around in between races.
By:
HappyHibby
When: 27 Oct 24 19:26
what sort of shambolic IT department does a software update IN BETWEEN RACES ?

Betfair's...

utterly hideous...

it doesn't surprise me tho.
By:
HappyHibby
When: 27 Oct 24 19:28
anyone with ANY sort of IT clue knows that you do updates outwith 'normal' hours...

you then test it and if it works ok you release it...

you don't do what they did/do...

anbelievably naive imv.
By:
HappyHibby
When: 27 Oct 24 19:56
looks like they've just done another software update...

exchange has fallen on it's @r$e.
By:
saddo
When: 27 Oct 24 20:03
HappyHibby 27 Oct 24 17:29 
They did a software update which didn’t take into last night’s clock change and caused RUK stream to be inaccessible because the system thought they had been run already.

----------------------------------------------------


It was the first thing I suspected on clock changing day hibb.
By:
HappyHibby
When: 27 Oct 24 20:43
me too tbh saddo...

having worked in IT for 15 years of my life it is dreadful to do such a thing on a clock changing day...

and to be told they did this DURING live racing is beyond belief tbh...

you do not do updates during live racing...

it is very very naive/amateurish saddo...

how on earth they are allowed to do such things is an indication of how shockingly badly run the place is imv.
By:
jamee1
When: 27 Oct 24 21:56
Not a Betfair issue, this one, Hibby. Stream was down on multiple platforms at the same time.
By:
swiftynifty
When: 27 Oct 24 22:07
I don't think bet`fai`r have any c
By:
swiftynifty
When: 27 Oct 24 22:09
..control over pics, they just pay a third party.
By:
HappyHibby
When: 27 Oct 24 22:28
who did the software update in between races then ?
By:
HappyHibby
When: 27 Oct 24 22:30
It was fixed by removing a lot of their features they do for RUK races.

--------------------------------------------------------------------

they should remove them on a permanent basis...

utterly pointless imv.
By:
swiftynifty
When: 27 Oct 24 23:30
don't know hibby, the third party i'd guess, do the other bookies feeds have all the RTV crap on them too?
By:
HappyHibby
When: 28 Oct 24 08:34
do the other bookies feeds have all the RTV crap on them too?

----------------------------------------------------------------

NOOOOOOOOOOOOOOOOOOOOOoooooooooooooooooooooooo.
By:
HappyHibby
When: 28 Oct 24 08:36
why on earth someone is actually paid to put stupid predictions / graphs / replays on them is beyond me...

do they think anyone actually takes any notice of that nonsense ?

and if anyone does then they need serious help imv.
By:
HappyHibby
When: 28 Oct 24 08:39
when will TV stations / 3rd party stream providers just give the actual race and the commentary from the track ?

no stupid graphics...

no inane / boring / dull / needless punditry...

just the race and the commentary...

it's very very simple tbh...

oh and btw would save them plenty cash.
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