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RTV Live Video dreadful here...

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By:
HappyHibby
When: 24 Aug 24 16:05
just clicked on Curragh 4:05...

------------------------------------

Error 103: Invalid Match ID.
By:
swiftynifty
When: 24 Aug 24 16:06
had that too, cleared cookies etc, updated chrome, still black
By:
HappyHibby
When: 24 Aug 24 16:07
absolutely no doubt in my mind RTV LV needs looking at swifty...

something somewhere ain't right imv.
By:
jamee1
When: 24 Aug 24 16:12
Went down cross platform for about 5 mins just before 4pm.
By:
HappyHibby
When: 24 Aug 24 16:14
Betfair continue to say there is nowt wrong with it...

obviously i don't believe a word of it.
By:
swiftynifty
When: 24 Aug 24 16:49
video working fine now Hibby!
By:
HappyHibby
When: 24 Aug 24 16:52
i've not really been paying attention tbh swifty...

i doubt my pausing/stuttering/spluttering/audio distortion has been fixed tbh.
By:
HappyHibby
When: 25 Aug 24 17:27
it can't be just one of those things that Goodwood has been dreadful again here...

definitely something not right and it seems to be individual tracks...

has RTV speeded up over the last few months and it has led to a very very temperemental feed ?

can't just be me suffering these issues imv.
By:
Rico-Dangleflaps
When: 25 Aug 24 20:43
no,still identical to drone.
By:
HappyHibby
When: 26 Aug 24 15:46
Downpatrick 3:40...

at least a dozen pauses there.
By:
HappyHibby
When: 26 Aug 24 18:39
nice to be able to see the Ballinrobe bloke cleaning his lens there with 2 minutes to go before the race starts.
By:
HappyHibby
When: 26 Aug 24 18:40
nice look at the plaque outside the weighing room now.
By:
piston
When: 27 Aug 24 13:00
When I used to manage online services for an IT company we  used to feel we had failed miserably if our customers told us that WE had an issue, before we had put out a broadcast and informed them. Regrettably BF customer services appear to sit in their Ivory Towers and there are so many issues with their system at the mo, such as

BF going down frequently...LV going down....slow responses on their exchange ( whereby on Horse Racing it takes a few seconds for a bet to get accepted or rejected) ...its a bit like placing a footy bet when (for obvious reasons) from the time you press the button to placing a bet (or lay) there is a few seconds delay...must be costing them a lot of turnover
By:
HappyHibby
When: 27 Aug 24 13:53
Betfair takes the stance that if THEY are having no issues then there are NO issues piston...

absolutely no attempt whatsoever to help in any way...

awful really.
By:
HappyHibby
When: 27 Aug 24 13:54
i sent them numerous videos...

all i got was 'we'll pass it on' and of course 'clear your cookies'...

you just end up giving up (which they know is what will happen).
By:
Rico-Dangleflaps
When: 27 Aug 24 14:20
PP int bothered about jack sh1t.
By:
HappyHibby
When: 27 Aug 24 14:30
4-10.
By:
HappyHibby
When: 30 Aug 24 11:36
so i asked RTV if they could look at this for me...

and some very helpful guys (after lots of Q's and tests) came back and told me it's very likely to be packet loss from the local exchange...

i asked BT Openreach and they say i should speak to my provider (which i have done)...

awaiting a response (and i'm not hopeful they will help) but time will tell.
By:
HappyHibby
When: 30 Aug 24 11:46
Packet loss occurs when one or more packets of data traveling across a computer network fail to reach their destination1. This can result in incomplete data transmission, causing issues like slow network performance, interrupted streams, and lag during online activities2.

Causes of packet loss include:

Network congestion: Too much data traffic can overwhelm the network.
Faulty hardware: Damaged cables, outdated routers, or corrupt network card drivers.
Wireless interference: Obstacles or other wireless devices can disrupt signals.
Software issues: Bugs or misconfigurations in network software32.
To fix packet loss, you can:

Check and replace any faulty hardware.
Reduce network congestion by limiting the number of devices connected.
Update your network drivers and firmware.
Use wired connections instead of wireless where possible
By:
longbridge
When: 30 Aug 24 13:01
@piston

Point taken - I've worked in tech all my adult life.

I think one of the issues with LV is BF don't really provide it - they provide a link which is a pass-through to the LV provider.  And that LV provider will distribute their video via one of the CDNs (Content Delivery Networks) like Akamai.  So it's entirely possible for LV to look perfect in BF Towers, but dreadful to you and me as we connect to different nodes on the CDN.

Disclaimer - digital video is not my area of expertise.
By:
longbridge
When: 30 Aug 24 13:01
@piston

Point taken - I've worked in tech all my adult life.

I think one of the issues with LV is BF don't really provide it - they provide a link which is a pass-through to the LV provider.  And that LV provider will distribute their video via one of the CDNs (Content Delivery Networks) like Akamai.  So it's entirely possible for LV to look perfect in BF Towers, but dreadful to you and me as we connect to different nodes on the CDN.

Disclaimer - digital video is not my area of expertise.
By:
HappyHibby
When: 30 Aug 24 13:34
So it's entirely possible for LV to look perfect in BF Towers, but dreadful to you and me as we connect to different nodes on the CDN.

---------------------------------------------------------------------------------------------------------------------------------------

that's exactly what does happen longbridge...

sounds to me like what 'the provider' sends out is fine until it gets to the local exchange and depending on the local exchange (how modern is it ?) depends if you will have issues or not...

some local exchanges will be more hi-tech/modern than others for sure...

from the local exchange itgoes to the green cabinet (and again some will be more modern than others)...

and from the green cabinet it goes to individual homes...

so there are lots of connections and no doubt some of the kit used needs upgrading big time...

i had a look at where the UK is in the table of 'internet speed' and it is nowhere to be seen worldwide...

we've got a hell of a lot of catching up to do...

hopefully the new government will push the providers to pull their fingers out a bit faster...

i'm sure Boris Johnson made some vague promise to speed up/upgrade the UK's internet...

it wasn't going to happen overnight i suppose but it's a bit embarrassing where we are in the world tbh.
By:
jamee1
When: 30 Aug 24 13:51
Physical broadband days are numbered. I should think it will be >90% wireless within the next decade. I doubt anyone would be stupid enough to invest in the broadband infrastructure, although I remember Corbyn promising a free fibre rollout for everyone, so you never know.

You should investigate the mobile broadband option again Hibs. What mobile phone do you have? And what speed to you get on your mobile when you run a speed test? https://www.speedtest.net/
By:
jamee1
When: 30 Aug 24 13:52
When not connected to your wifi network, I mean.
By:
HappyHibby
When: 30 Aug 24 13:59
well if you remember jamee you asked me that before and i couldn't connect to the internet via the mobile signal...

the RTV lads asked that also and i told them the same...

if i knock off the wifi on the phone and try to go online it says 'no connection' or something...

as far as i can tell i have the right things ON to connect to the internet but it doesn't do it...

the wee Mobile Data button thingy is blue so that's it ON...

what else needs to be ON to connect via the phone signal ?
By:
longbridge
When: 30 Aug 24 14:05
@jamee1

"Physical broadband days are numbered. I should think it will be >90% wireless within the next decade. I doubt anyone would be stupid enough to invest in the broadband infrastructure"

How do you see that? Virgin (et al) are delivering TV, phone as well as internet over their physical connections - do you see those going wireless?

Business is all wired connections (I don't mean from your laptop in the office to the office network, I mean externally).

I cannot see the backbone of this - or any country's - internet connectivity not being cabled any time soon.
By:
jamee1
When: 30 Aug 24 14:18

Aug 30, 2024 -- 2:05PM, longbridge wrote:


@jamee1"Physical broadband days are numbered. I should think it will be >90% wireless within the next decade. I doubt anyone would be stupid enough to invest in the broadband infrastructure"How do you see that? Virgin (et al) are delivering TV, phone as well as internet over their physical connections - do you see those going wireless?Business is all wired connections (I don't mean from your laptop in the office to the office network, I mean externally).I cannot see the backbone of this - or any country's - internet connectivity not being cabled any time soon.


It's just my opinion. I already get a consistent >100Mbps on my phone using 5g, which is more than enough for TV and internet. And then 6g will be with us in 5 years offering significantly greater bandwidth and speed.

Why would any data provider want to pay to maintain a physical infrastructure when it can all be done wirelessly?

By:
jamee1
When: 30 Aug 24 14:20
Hibs, do you use connected apps or the internet on your phone when you are out and about?
By:
HappyHibby
When: 30 Aug 24 14:20
can youhelp with how i connect my phone to the internet jamee ?

my phone knowledge is very limited but as far as i can tell it should connect...

i mean i can make phone calls with it so why i can't connect to the internet is beyond me tbh.
By:
HappyHibby
When: 30 Aug 24 14:21
nope...never jamee.
By:
HappyHibby
When: 30 Aug 24 14:21
when i'm out and about i forget all about the internet as i am on it at home constantly more or less.
By:
jamee1
When: 30 Aug 24 14:21
What mobile phone brand and model are you using?
By:
HappyHibby
When: 30 Aug 24 14:22
Samsung A10 jamee...

i got it in very late 2019 and it was old then.
By:
HappyHibby
When: 30 Aug 24 14:34
Samsung Galaxy A10 it is actually jamee...

i've still got the box.
By:
longbridge
When: 30 Aug 24 14:39
jamee - bandwidth and latency are different things, so that will affect the LV experience.

And fair point, I get individuals may choose not to have a wired connection for personal access (though I wouldn't be without).
By:
jamee1
When: 30 Aug 24 14:40
Do you have your mobile data switched on?

[img]https://images.onesite.com/community.betfair.com/user/jamee1/97b69da8fbf913fd5158030cc22ad1ae.jpg?v=99072[/img]
By:
HappyHibby
When: 30 Aug 24 14:50
yep...but it doesn't have anything underneath it like yours does jamee.

it just says Mobile Data (and it's in BLUE).
By:
HappyHibby
When: 30 Aug 24 14:52
is it maybe something that the mobile providor has to do jamee ?

i'm sure when i got the sim card thay had to do something to allow me to connect to their signal (or something like that).
By:
jamee1
When: 30 Aug 24 14:59
Most likely you don't have any signal inside your house.

Perhaps next time you are in town, try accessing the internet and see if it works.

If you don't have a decent 4g connection in your home though, then you won't be able to use it as an internet hotspot for your PC anyway.
By:
HappyHibby
When: 30 Aug 24 15:08
Most likely you don't have any signal inside your house.

-----------------------------------------------------------

but i can make calls from inside the house jamee...

does that not mean i have a signal ?
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