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Knight Commander
01 Feb 24 17:36
Date Joined: 05 May 04
| Topic/replies: 99,855 | Blogger: Knight Commander's blog
Anyone else having trouble accessing it?
Or is it just me?
Show More
Report richard of york February 1, 2024 5:44 PM GMT
as been hopeless all day same as one day last week  something amiss.
Report Knight Commander February 1, 2024 5:49 PM GMT
Glad it's not just me.
People might like to tweet or email Betfair as their customer service dept seem to think everything's fine.
Report richard of york February 1, 2024 5:58 PM GMT
to be fair some of them at customer service will not no or not care what sportsbook is.
Report Greenacres February 1, 2024 6:13 PM GMT
Believe Betfair are carrying out alterations to it.
Report richard of york February 1, 2024 6:15 PM GMT
it looks like they are now using site for mobiles  hope not its useless.
Report Hayden February 1, 2024 6:25 PM GMT
Something to do with a mail received earlier ?

We’re contacting you as we’re making changes to our Sportsbook desktop experience as part of a Beta process which will affect some customer accounts.

You will still be able to access everything such as placing your bets, depositing, withdrawing, checking your account, and managing your bets. 

These changes are only being made to the Sportsbook desktop. Your Sportsbook app and Exchange experiences will remain unchanged.

If you have any questions, please contact our Customer Service Team here who will be happy to help.
Report hulk23 February 1, 2024 6:50 PM GMT
which will affect some customer accounts

some ?

are all customers not equal ...
Report jamee1 February 1, 2024 7:16 PM GMT
hulk23 • February 1, 2024 6:50 PM GMT
are all customers not equal ...

I'm guessing they're testing out a new beta version on a subset of customers. I don't venture on Sportsbook very often but it's a completely new layout to that which I remember.

Report The Management February 1, 2024 7:20 PM GMT
If you have any questions, please contact our Customer Service Team here who will be happy to help.

Thinly veiled attempt to pretend they have a Customer Service Team (imo).
Report statebuget February 1, 2024 7:23 PM GMT
is this temporary or are we stuck with this ****.
Report elise February 1, 2024 7:34 PM GMT
prob an error and you're stuck with it, a bit like your username ....
Report statebuget February 1, 2024 8:29 PM GMT
Dose anyone know if this layout is permanent.
Report Knight Commander February 2, 2024 8:41 AM GMT
Managed it today by logging-in to the Sportsbook directly instead of going via the exchange.
New layout but apparently no enhanced places?
Report impossible123 February 2, 2024 9:04 AM GMT
The new format will take more than a bit of getting used to. The cashout is not as clear or immediate as before; the rest I've not used yet.
Report sparrow February 2, 2024 9:08 AM GMT
Never been there yet and probably never will.
Report Reynard February 2, 2024 10:31 AM GMT
I thought I'd do a placepot today . Apparently Betfair would rather I didn't for some unknown reason Confused
Report longbridge February 2, 2024 10:52 AM GMT
Reynard what's up with the placepot?  Tote links is still there on every Exchange racing market and opens straight into the Catterick placepot for me?
Report Ramruma February 2, 2024 11:19 AM GMT
I do not remember it offering pre-selected multiple bets in the past but maybe it did: I do not go there very often.
Report Reynard February 2, 2024 11:36 AM GMT
longbridge - sorted . Thanks Happy
Report TedButler February 3, 2024 12:00 PM GMT
Hate the new look, football bets will now have to be via Skybet.
Report lead on February 3, 2024 12:08 PM GMT
my main problem is scrolling the betslip to place multiples...ok on mobile but not on laptop
Report madhatter February 3, 2024 12:13 PM GMT
I have picked four horses to do in doubles and an acca....can't seem to take SP for any of them and would have to take their **** prices.
Also it only seems to offer the acca, there is no option to do singles, doubles or trebles.
Anyone else finding this???
Report madhatter February 3, 2024 12:17 PM GMT
ahh...the scroll bar on the betslip has been removed for some strange reason but you can pless the down arrow on the betslip to reveal more options.
But why the feck change something takes works fine in the first place Angry
Report madhatter February 3, 2024 12:21 PM GMT
However, the option to take SP seems to have been removed?
So you have to take the crap prices they offer or not bet?
Report stattman February 3, 2024 12:44 PM GMT
I spoke to an agent on betfair yesterday who explained that I would have to change all the settings on my laptop to access the new site properly .I replied that rather than do this I would just use a rival company to do multiples now .
Report duffy February 3, 2024 12:59 PM GMT
My sportsbook has just spontaneously reverted back to the previous interface....hope it stays like it.!!
Report madhatter February 3, 2024 1:09 PM GMT
mine hasn't Sad
Report appformat February 3, 2024 2:22 PM GMT
couldnt be so non-user-friendly unless it was designed to be that way.
maybe they hope people will just give up finding what they're looking for and head to the Arcade Games.
Report basset February 3, 2024 2:33 PM GMT
i was offered 11pence limit on trebles this morning
Report statebuget February 4, 2024 12:03 PM GMT
betfairs crap layout is back again.
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