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Knight Commander
01 Feb 24 17:36
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Date Joined: 05 May 04
| Topic/replies: 99,856 | Blogger: Knight Commander's blog
Anyone else having trouble accessing it?
Or is it just me?

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Replies: 30
By:
richard of york
When: 01 Feb 24 17:44
as been hopeless all day same as one day last week  something amiss.
By:
Knight Commander
When: 01 Feb 24 17:49
Glad it's not just me.
People might like to tweet or email Betfair as their customer service dept seem to think everything's fine.
By:
richard of york
When: 01 Feb 24 17:58
to be fair some of them at customer service will not no or not care what sportsbook is.
By:
Greenacres
When: 01 Feb 24 18:13
Believe Betfair are carrying out alterations to it.
By:
richard of york
When: 01 Feb 24 18:15
it looks like they are now using site for mobiles  hope not its useless.
By:
Hayden
When: 01 Feb 24 18:25
Something to do with a mail received earlier ?


We’re contacting you as we’re making changes to our Sportsbook desktop experience as part of a Beta process which will affect some customer accounts.

You will still be able to access everything such as placing your bets, depositing, withdrawing, checking your account, and managing your bets. 

These changes are only being made to the Sportsbook desktop. Your Sportsbook app and Exchange experiences will remain unchanged.


If you have any questions, please contact our Customer Service Team here who will be happy to help.
By:
hulk23
When: 01 Feb 24 18:50
which will affect some customer accounts

some ?

are all customers not equal ...
By:
jamee1
When: 01 Feb 24 19:16
hulk23 • February 1, 2024 6:50 PM GMT
are all customers not equal ...


I'm guessing they're testing out a new beta version on a subset of customers. I don't venture on Sportsbook very often but it's a completely new layout to that which I remember.

By:
The Management
When: 01 Feb 24 19:20
If you have any questions, please contact our Customer Service Team here who will be happy to help.

Thinly veiled attempt to pretend they have a Customer Service Team (imo).
By:
statebuget
When: 01 Feb 24 19:23
is this temporary or are we stuck with this ****.
By:
elise
When: 01 Feb 24 19:34
prob an error and you're stuck with it, a bit like your username ....
By:
statebuget
When: 01 Feb 24 20:29
Dose anyone know if this layout is permanent.
By:
Knight Commander
When: 02 Feb 24 08:41
Managed it today by logging-in to the Sportsbook directly instead of going via the exchange.
New layout but apparently no enhanced places?
By:
impossible123
When: 02 Feb 24 09:04
The new format will take more than a bit of getting used to. The cashout is not as clear or immediate as before; the rest I've not used yet.
By:
sparrow
When: 02 Feb 24 09:08
Never been there yet and probably never will.
By:
Reynard
When: 02 Feb 24 10:31
I thought I'd do a placepot today . Apparently Betfair would rather I didn't for some unknown reason Confused
By:
longbridge
When: 02 Feb 24 10:52
Reynard what's up with the placepot?  Tote links is still there on every Exchange racing market and opens straight into the Catterick placepot for me?
By:
Ramruma
When: 02 Feb 24 11:19
I do not remember it offering pre-selected multiple bets in the past but maybe it did: I do not go there very often.
By:
Reynard
When: 02 Feb 24 11:36
longbridge - sorted . Thanks Happy
By:
TedButler
When: 03 Feb 24 12:00
Hate the new look, football bets will now have to be via Skybet.
By:
lead on
When: 03 Feb 24 12:08
my main problem is scrolling the betslip to place multiples...ok on mobile but not on laptop
By:
madhatter
When: 03 Feb 24 12:13
I have picked four horses to do in doubles and an acca....can't seem to take SP for any of them and would have to take their **** prices.
Also it only seems to offer the acca, there is no option to do singles, doubles or trebles.
Anyone else finding this???
By:
madhatter
When: 03 Feb 24 12:17
ahh...the scroll bar on the betslip has been removed for some strange reason but you can pless the down arrow on the betslip to reveal more options.
But why the feck change something takes works fine in the first place Angry
By:
madhatter
When: 03 Feb 24 12:21
However, the option to take SP seems to have been removed?
So you have to take the crap prices they offer or not bet?
By:
stattman
When: 03 Feb 24 12:44
I spoke to an agent on betfair yesterday who explained that I would have to change all the settings on my laptop to access the new site properly .I replied that rather than do this I would just use a rival company to do multiples now .
By:
duffy
When: 03 Feb 24 12:59
My sportsbook has just spontaneously reverted back to the previous interface....hope it stays like it.!!
By:
madhatter
When: 03 Feb 24 13:09
mine hasn't Sad
By:
appformat
When: 03 Feb 24 14:22
couldnt be so non-user-friendly unless it was designed to be that way.
maybe they hope people will just give up finding what they're looking for and head to the Arcade Games.
By:
basset
When: 03 Feb 24 14:33
i was offered 11pence limit on trebles this morning
By:
statebuget
When: 04 Feb 24 12:03
betfairs crap layout is back again.
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