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A strange thing has happened with my account which I suspect is a scam but I cannot contact Betfair which is a disgrace.The top stip in my betfair market in a race is in German.In switching to another page details of the last 3 numbers of my mobile are shown and a new fast way of withdrawing or making deposits is displayed with an invitation for me to withdraw £297.Of course this will show details of my banking.However I cannot get in touch with betfair which I think is disgracing and shows a contempt of their customers.
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what stops you getting in contact with BF?
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Because there are no telephone numbers manned.Perhaps they are all working from home.
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Twitter best feed….
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@chatto
"there are no telephone numbers manned" There has not been a Betfair customer service telephone number for at least 5, maybe 10 years. Webchat works, once past the automated handler. Twitter @BetfairCS is probably faster, |
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I use a Ouija Board.
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chatto,glue the locks.
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I just get the wife to open the window and shout
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I do not do Twitter or facebook or any other media method.It is a disgrace that betfair choose to save a few quid rather than the financial welfare of its clients.
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It's the new super efficient modern way as longbridge will tell you.
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sparrow - I am not saying it's efficient, I am saying it's the way it is. Though to be fair I prefer digital comms to telephone comms personally. First Direct excepted.
chatto - if you don't do social media, you can still do the webchat - if you can post here and use the BF website, you have a working web browser which is all you need. though - as per my discussions with onlooker in the past - you don't need to use Twitter as social media - just create an account and use it only for communications with businesses. |
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poorest customer service on planet - and it's a fierce competition in modern times
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Oxymoron, if ever there was one .... "Hi I'm your friendly customer service robot"
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"I'm sorry I don't understand" "Do you want to know your balance?" "No I fecking don't" "I'm sorry I don't understand" "Do you want to know your balance?" "I just want to speak to a real person" "Hi I'm Anna, your friendly customer service robot" "How can I help you today?" "I want to close my account" "Your balance at close of business today is £545.14" "oh FFS" "Is there anything else I can help you with today?"
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