Account suspended

You could have phrased that better I think. :)

But no, all fine here.

:D True Longbridge - long record of laying dogs :D - shhhh - anyway turns out they suspended my account because I didn't give full name of mother, just surname - apparently wonderful security - it cost me money trying to innocently find out why they didn't have pictures from Nottingham (usual standard - it's the 3rd parties fault probably) - anyway I'm moving to Purple even with crap liquidity - enough of this nonsense

would support the purple move, but they are rank poor in almost all respects too...

If you last a month on purple you need a medal.

He won't last a day

I'll take that bet :D

When did you not give the full name of your mother ?

I initiated a chat to ask why Nottingham dogs had no pictures - I gave DOB and Mothers Maiden name - because I entered surname rather than full name, they suspended account for security purposes (in case someone was pretending to be me to find out why video wasn't working :D). Just more OTT crazy stuff - all part of today's gaming experience. It cost me - actually in the past I was often compensated for such nonsense - when I was an important account to them. They don't do that anymore. New guard.

I haven't used Live Chat for a bit, but I don't recall being asked security questions - were you not logged-in at the time?

I have been asked for grandmothers maiden name as I always reply "which grandmother"

shoodacoodadidnt 16 Aug 23 12:43 

I initiated a chat to ask why Nottingham dogs had no pictures - I gave DOB and Mothers Maiden name
-----------

Strewth - You must be mad, and desperate - giving that information away - to an anonymous unknown - and just for some sodding Dog race pictures.

HTF would BF know your mother's full name? (unless you've given them it erroneously in the past when asked for her maiden name?)  No organisation has ever asked me for my mother's full name!

no probs on purple if you got 1 tick less than bf.

yeah mothers maiden name as additional answer - quite normal - but just funny being temporarily suspended for ONE mistake - even the most sophisticated captchas give you a few goes :D

Had a lot of trouble the other day"UNUSUAL ACTIVITY"
Updated the password 4 times through the chat.
Still wouldnt let me in.

The lunatics are running the asylum. At all levels, in Government and business.

I spelled my first pets name wrong and bank account
was suspended, lol, phoned them up,.. What's going on
sorry sir blah blah blah, but how can you trust them again
when entering answers to security questions

What if I spelled it wrong in initial submission.. They won't tell me.


Must be same on here, take care!!!

Usernames, passwords, codes to the mobile phone and security questions for family names drives us older people mad.  I suppose the under 50s quite enjoy it all though

first dog, first car = rover, sorted.

:D