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Placing a bet taking longer than usual
Placing a bet taking longer than usual
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Replies: 167
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If it was an -'Across the board' - Betfair issue ...
- along with the Conspiracy theory[/b] that - "Paddy is messing with Markets" - (copyright - hulk23) ... Then - Not only this Thread - But the WHOLE FORUM - would be AWASH with Posts and complaints from Everybody ... It Is NOT. Therefore - surely - It is a mostly Connectivity - (and, only maybe, possibly product/device Compatibility) - issue for [i] SOME Users - and Not a complete Betfair Markets functionality failure. add: - Just played the Opener at Navan - seamlessly. Virgin Media Cable - 120 mbps Ethernet connection - Desktop Computer |
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The 4 place market in the opener at Navan is STILL NOT settled! Not seamless for me.
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Some of just give up on moaning - there is no record of anyone listening
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Your right there,the computer says????
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HI GUYS....BETFAIR CUSTOMER SERVICES HAS JUST CONTACTED ME WITH FOLLOWING.......TO DATE ONLY 3 CUSTOMERS HAVE LOGGED THIS ISSUE WITH THEM AND THEY ARE STILL INVESTIGATING....THEY ARE ASKING THAT MORE OF YOU LOG THE COMPLAINT WITH THEM SO THAT BY PROCESS OF ELIMINATION THEY CAN IDENTIFY MORE ABOUT THE ISSUE.........SO COME ON ALL YOU GUYS THAT ARE EXPERIENCING THIS ISSUE JUST GO ONTO TWITTER OR FACEBOOK AND CONTACT THEM, OTHERWISE WE WILL NEVER GET THIS RESOLVED...Thanks
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Ref my post half hour ago there is an interactive assistant that can be used for those that may not be conversant with Twitter of Facebook.....please click on the link below should you have any questions or supplementary information to aid BF in the review of your complaint,
https://support.betfair.com/app/contact_us/ |
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Currently placing bets pre race on my mobile and from pressing the 'place bet' Button it's taking at least 12 seconds to show the bet.
What with this issue and slow to settle markets the Exchange is collapsing. |
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^^^ some nutjob betfair apologist be along in a minute to tell you it's your router
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can place bets with no delay on american football
horse bets subject to a 10.81 second delay yeah ..... that'll be your router mate |
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what will we tell the mugs when they notice Paddy ?
just tell them it's their router. but Hulk will tell them that's utter bo11ocks Nobody listens to Hulk, we'll be ok. |
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It's not an issue ,paddy
It's a feature Choose life say NO |
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It's pretty obvious what's going on, and it may well be the end of in running,to anyone with half a brain. Unfortunate stuff indeed.
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@ayr what's your theory then? I can't say it is obvious to me.
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Gets worse but they will not do anything,what a joke.
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I give up, it's misery not fun.
It's over! |
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I really think they are more worried about the Football,as the amount of turnover in that at the moment is huge.
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Still waiting for the 15.50 place market to be paid
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No issues with gruss and virgin gig1 here
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Are you boys all still - 'wading through treacle'? ....
- or - has it 'all gone quiet over there'. My Desktop PC noticeably flying this afternoon - on all websites - RacingPost and Betfair especially. Done 4 separate Speed Tests - Average 136 Download (paying for 100mbps - but Virgin Cable upped it to 120 a few weeks ago, for no extra) - and 21.0 mbps Uploads. Bets Placed and Matched in milli-seconds. ----------- Not being at all confrontational ........... But, genuinely at a loss to know how the MAJORITY are entirely UNAFFECTED by these 'issues' - when others claim that the site has practically 'collapsed' and is being **** against them. ------------ Noticeable too - How many post a complaint - Yet do Not respond when asked a genuine sensible question - as in ... ayr 29 Nov 22 10:59 It's pretty obvious what's going on, and it may well be the end of in running,to anyone with half a brain. longbridge is an eminently sensible forumite - who knows/understands the machinations of Betfair almost inside out - He asked ayr ... longbridge 29 Nov 22 12:09 @ayr what's your theory then? I can't say it is obvious to me. ---------- Response - a Deafening silence. Point Proven. |
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Ive got two laptops. My older one works perfectly well for everything apart from putting bets on here when I get that spinning thing for around 8 seconds. The newer one puts bets on here just fine so from my experience id say its down to old software or old computers.
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ping bf see how long it takes...
open command prompt..then type ping betfair.com and hit enter.. Ping statistics for 104.16.117.30: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 14ms, Maximum = 15ms, Average = 14ms |
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This is the same as when at times only some reported live video problems when it was a shambles. Nothing to do with your computer or isp. Luck of the draw in how the data is getting to you. Clearing cookies every 30 mins or so makes it pretty much normal for me at least.
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Hi guys,
We have flagged this issue over to Betfair and they're currently looking into this. They do require some more details, so kindly contact their CS department via Twitter on @BetfairCS or via Facebook under "Betfair". They will require the following information: Bet ID IP Address Internet Provider Mobile Provider Desktop or Mobile IOS version if mobile Time of transaction Thanks |
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john92 30 Nov 22 16:34
This is the same as when at times only some reported live video problems when it was a shambles. Nothing to do with your computer or isp. Luck of the draw in how the data is getting to you. Clearing cookies every 30 mins or so makes it pretty much normal for me at least. ------------------ john92 - just how is - "the data getting to you" then - if it is - "nothing to do with your isp" ? By magic? - and - "Clearing cookies every 30 mins" - is, surely - Everything to do with Your Computer - and Not ... "Nothing to do with your computer" - as Cookies are stored on YOUR computer - not somewhere else Clearing Cookies and Cache - CLEANS Up YOUR Computer - (from the - often inattentive - mess many people let their Computer/Tablet/Phone get into - thus SLOWING DOWN their Device) .... Cookies/Cache has Nothing to do with the actual Transmission of Data... rather - the Interpretation of such Data - when it's gets to you. |
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Betfair :
Network IconBetfair Customer Services30 Nov 22 17:27Joined: 22 May 02 | Topic/replies: 14,288 | Blogger: Betfair Customer Services's blog Hi guys, We have flagged this issue over to Betfair and they're currently looking into this. They do require some more details, so kindly contact their CS department via Twitter on @BetfairCS or via Facebook under "Betfair". They will require the following information: Bet ID yep give em a list of about 500 ie everyone for last week or so im sure they are going to look into every bet |
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I raised the issue with the Customer Service Dept. yesterday evening.
Received a telephone call 5 minutes ago asking me various questions about the problem. She indicated only one other person was having the time delay issue. She wants me to video by phone the time delay and screen when pressing the place bet button. Well at least they rang me about my complaint |
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ttt - any news guys, still slow here.
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I've had no issues with market graphs onlooker. Maybe you need a new computer or on the other hand you could stop being a **** for once in your life
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This argument was done to death when the live video was playing up FOR SOME. It was explained well by a couple of people at the time
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Very very slow for me today. Bets taking nearly 10 seconds.
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The wheel keeps turning.
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Contacted them several times but still the same,just means no more in running for me until its sorted.
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gruss 16p a day and folks whingeing constantly about slow bets?
#mindbogglingstuff |
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The complaints department reckon their top team are on it..never going to get resolved then
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Will do when the World Cup is finished,not so much commission coming in then.
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Betfair have reached out and said that their Tech Team is releasing a fix. Could you please let us know if you're still experiencing the issue?
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They will probably fix it for the few who are apparently affected ...
- and then, consequently - b*gger the site up for everybody else!  |
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Good of them to reach out imo
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Yes indeed T.M. That's a lovely touch by Betfair.
It's very reassuring to know that they care.  |
