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DOUBLED
06 Oct 22 12:17
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Date Joined: 15 Feb 03
| Topic/replies: 2,113 | Blogger: DOUBLED's blog
My P&L showing zero as Gross P&L for last week ? Anyone else checked their numbers ?
Pause • Switch to Standard View Premium Charge figures
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Report swiftynifty • October 6, 2022 9:46 PM BST
Same here, being investigated. Happened before, usually resolved by now.
Report boga • October 26, 2022 11:16 AM BST
Premium charge has disappeared on my account details page happened few weeks ago anybody else having the same issue? Reported to customer services last still nothing Haven't paid it for a while, IMO I think it's deliberately been removed so people don't know how much there doing in or paying in commission am around 15k down since Royal ascot good job I keep good records LaughLaugh
Report Latalomne • October 26, 2022 11:19 AM BST
Mine's still there.
Report boga • October 26, 2022 2:25 PM BST
Hi there. No updates as of yet - our team who handle premium charge acknowledged this & that it has been reported by a few other customers. They're currently working toward a solution, but at the moment we haven't heard anything concrete. Apologies for how long this has taken but as soon as we have more information, we'll get back to you on that.
- Mike B
Report .Marksman. • October 26, 2022 3:33 PM BST
Mike B should be apologizing for imposing PC in the first place.
Report dave1357 • October 27, 2022 10:25 AM BST
@boga, the PC portal disappears if your charges exceed 50% of your gross profit. The poor run that you mentioned might have caused that to happen.
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