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17 May 22 11:50
Date Joined: 07 May 10
| Topic/replies: 384 | Blogger: nerium's blog
Just wondered what you guys on here think to this. Had the first email from Skybet 11/4/22 restricting my account. Sent a response and received further email saying restriction confirmed. This is the email I sent to Skybet.

Dear Sir

I am 78 years old, (my user ID is my date of birth). I have loved and bet on racing for 62 of those years. I have had an account with Skybet for over 20 years. I do not bet on any other sport or casinos. I like to back bigger priced horses e.w. My bet is ALWAYS £3 e.w. A few weeks ago my account was telling me..... over the last 14 days you are £84 down.

Since the first day at Cheltenham I have had 37 bets. There were two won, 11 placed, and 24 lost. 1 winner was £3 e.w. on the Lincoln winner at 28/1. Through Skybet Club I had accumulated £10 free bets, which I had put on e.w. on a 25/1 winner. I withdrew £150 and my balance in £25.76. I received an email today saying my account is restricted.

A limit on stakes (below £3 ??)

No participation in Skybet Club or any free bets

No Best Odds Guaranteed

Obviously, from my statistics, I have never been restricted before. I have an account with Bet365 with no problems - same staking etc.

I had no bets in November, as I was having open heart surgery. I have since been diagnosed with Prostate Cancer. Living close to Penzance, I am unable to go racing, my main pleasure is watching racing on TV.

I like (liked!) my Skybet account as I enjoyed ITV7 and Super6, but I feel my treatment from Skybet is very poor from such a large organisation. It seems that even an occasional winner is frowned upon.
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Report The Management May 17, 2022 11:58 AM BST
You need to write a letter to your MP, complaining about the draconian, restrictive, nanny state, etc. Tell them it is your human right to place a bet and your civil liberties are being taken away from you by communists.

Oh, no, hang on.
Report The Management May 17, 2022 11:59 AM BST
At least you can still play their slots and casino. Grin
Report IDKW May 17, 2022 12:04 PM BST
"Racing is hard, Betting on it shouldn't be".

Unfortunately, SLYBET not only make it "HARD" to have a bet on Horse Racing, for a huge number of punters, they make it IMPOSSIBLE by way of ridiculous restrictions.

It ain't gonna get any better mate Angry
Report nerium May 17, 2022 12:13 PM BST
Unfortunately, Management, I don't play slots or casino but had an email today saying they were also closed to me!
Report CLYDEBANK29 May 17, 2022 12:13 PM BST
All you can do is give them bad publicity.  Your case sucks tbh and would be very bad publicity, especially with this slogan "Racing is hard, Betting on it shouldn't be"  It's the worst case I've heard of tbh

The thing about Skybet is that their new offers, although obviously for very small stakes, are very good.  These offers will make a whole load of small customers unprofitable, when beforehand they were not. 

My advice is don't dwell on it.  Life is too short.  Other bookies are available and you can still play the ITV 7 and Super 6.
Report The Management May 17, 2022 12:16 PM BST
You could write to the Racing Post but all their hard hitting investigative journalists are currently busy writing a fictional series of articles about the possibility of serial losers and addicts having their losing accounts restricted.

They think this is terribly unfair - but for the last 20+ years they have ignored the restriction of accounts. Console yourself by repeatedly by telling yourself: there is no middle ground - capitalism is good and communism is evil.
Report CLYDEBANK29 May 17, 2022 12:20 PM BST
If you want to I'd contact the tabloids.  Your story has that emotional angle that most don't and tabloids like.  Greg Wood at the Guardian is a knowledgeable and good bloke.  You prolly don't have a Twitter account but that's often the best method of contact these days
Report HallGreenSpy May 17, 2022 12:21 PM BST
Flabbergasting! What a complete shower they really are.
Report DIFERENT GRAVY 12 May 17, 2022 12:25 PM BST
If you want to continue using sky bet, ask any young neriums to open an account in their name then you use it. Not ideal but will give you renewed access.
Report CLYDEBANK29 May 17, 2022 12:29 PM BST
I seriously don't think a recreational punter betting £3 ew on TV races wants to mess around doing that DG!!
Report ProSniper May 17, 2022 12:45 PM BST
What else should 1 expect? This is the same firm who were not long ago fined 1 and a half million for trying to tempt self-exluded customers back to them by sending "enticing" promo offers out to their email. All these firms have 1 greedy goal in mind, and that is to suck as much money from the public as possible. If being fair leads to lesser profits..then being rotten, unfair bastards is what they will gladly be. The sooner people realise this fact, the sooner they will have nothing more to do with them.
Report Storm Alert May 17, 2022 2:33 PM BST
Agree with HallGreenSpy. I'm flabbergasted that you have appeared on the radar for Skybets restricted list, based on your betting pattern. Is there something else?
Report Trident May 17, 2022 2:42 PM BST
All you can do is give them bad publicity. Please do this. Skybet are disgusting how they treat customers
Report Movewiththetimes May 17, 2022 2:50 PM BST
Absolutely terrible, how they allowed to keep getting their licences renewed? Plus alot of firms now going BOG after 9/10am now and you can only win £25,000 if you get a BOG in your bet, disgusting.
Report xmoneyx May 17, 2022 2:59 PM BST
nerium restricted

20 year customer

more hobby than outright serious gambler

Report slickster May 17, 2022 3:40 PM BST
This lunacy has been going on for over 20 years. It should never have started. If you are a "bookie" it is your job to lay bets. 3 ew isn't even a bet and the OP is getting restricted because he's a 10er up over 6 months. What lunatic is making these decisions? They should not be allowed to trade in any fashion and as nothing else has stopped them, the police should be getting involved.
Report Wildcat Army. May 17, 2022 3:44 PM BST
I can do nothing but laugh at this, not at the OP but the shambles that Skybet are. 

The sad thing is you can see the Skybet Traders at their Management Meeting high fiving each other because they have managed to get another threat to their profit margin off the books.  Whoever clicked the button in the Team to restrict this guys account, I hope you struggle to sleep at night !
Report pmbets May 17, 2022 3:54 PM BST
This is the worst case I have ever heard for account restrictions for a fun punter Nerium.
All my accounts are restricted but the bookies don't restrict me as much as others because I am
the no1 marker account and it helps the bookies to balance their books thus saving them tens of thousands.
So I make money for the bookies just by allowing them to see what I am betting on.
When I place my bet within 15 minutes the odds always goes much lower.
Anyway this restriction lark is going to bite the horse racing industry hard. I work in a company that employs thousands
and as many guys have had their accounts restricted over the last few years all the racing events we used to go together
in a minibus have now been cancelled as people prefer to bet online before going to the races.
Also many of the young workers who hear that all winners are restricted heavily no long bet.
My heart goes out to you Nerium and all I can say is when horse racing tracks start closing down then the bookies /UKGC/Government
might take a look.
If it is any consolation I spent week sending ID/Utility bills/Passport bank statement/photos etc etc to an online bookie were I had an
unrestricted account .When the account was reopened I found the account was restricted to £1 max bet at say evens.A week later their
restricted the account to max 1penny.Yes you read right 1 PENNY.If I try to bet 1p each way is says max bet reached reduce your stakes.
Nerium 20 year customer my heart goes out to you.I wish I could help you.
Report mitolo May 17, 2022 4:10 PM BST
you are the one in need of help.

its tiresome to listen to shiners on rtv going on about a horse being well-backed. knockedback more like. unrealistic but it would be nice if someone on there asked him how much had been laid.
Report the dealer May 17, 2022 4:20 PM BST
Skybet only started horse racing betting in 2006, still a horrendous story though, if all true.
Report nerium May 17, 2022 6:44 PM BST
Thanks for all your replies. To the Dealer, I must then have had the account for 15 years, not 20. The words are all true, why the hell would I make this up?. I have sent the same e-mail to Skybet's CEO, and thanks for reminding me about Greg Wood, one of the very few honest racing journalists. I will def. send him a copy.
Report the dealer May 17, 2022 7:24 PM BST
No offence intended and good luck.

With all due respect to the sane people on here, there are plenty who have spinned a yarn over the years.
Report grayhawk May 17, 2022 7:56 PM BST
If only we had a trade paper which had done their utmost over the years to help the people who bought their paper instead of being in a financial bed with their customers " enemy " Sad
Report nerium May 17, 2022 8:00 PM BST
Thanks Dealer. I could have opened myself to ridicule on here, but nobody hammered me. My name is Nerium because when I started work in 1960, we had a chap coming round taking bets. I had half a crown EW on Nerium, ridden by Keith Temple-Nidd. Won at 10/1. Apparently your first ever bet is usually a winner!. I'm not whinging, I have Betfair and 4 or 5 other accounts. Any hobby, golf or whatever costs money, so if I broke even I would be happy. As it is, I keep a record of all my bets and this year I am £400 up at moment, so happy days!
Report twizzle22 May 17, 2022 9:11 PM BST
I can see where you went wrong withdrew money...they hate it.
Report FOYLESWAR May 17, 2022 9:51 PM BST
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