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The E St Band
18 Dec 20 13:15
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Date Joined: 04 Jun 06
| Topic/replies: 28 | Blogger: The E St Band's blog
Betfair apps have just stopped rotating on my ipad, anybody else experienced this. All other apps are fine. Thanks

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Replies: 17
By:
saxon farm
When: 18 Dec 20 13:18
Same here. It’s most annoying!
By:
The E St Band
When: 18 Dec 20 13:25
Must be a betfair thing. Thought I was cracking up Ha ha thanks
By:
RothmanMike
When: 18 Dec 20 13:33
I posted same on Site Issues yesterday.
After chatting with Apple for ages, we concluded it wasn’t them or me, but Betfair.
Only occurred 4 days , ago after a Betfair App Update.
It must have gone wrong then , so they need to look at what they did on that Update.
By:
The E St Band
When: 18 Dec 20 13:40
Thanks for the info, appreciate it.
By:
RothmanMike
When: 18 Dec 20 14:01
I’m not on Twitter or Facebook so can’t ever get on to the Help Desk.
Only ever used email to contact them,but that don’t work anymore.
Anyone who is tech good, could perhaps give them a nudge.
By:
MayoMan
When: 18 Dec 20 14:37
I wrote to them last night on twitter - no reply    just wrote again there now .
By:
longbridge
When: 18 Dec 20 14:54
@RothmanMike - Can you not use the Contact Us thing on the website?

All - App still rotates on Android for me, thankfully.
By:
RothmanMike
When: 18 Dec 20 15:04
Does android = IPad ?
Definitely not working on IPad.
Also a few other smaller issues, but Rotation the main bug.
By:
longbridge
When: 18 Dec 20 15:31
No, Android is the "other" major operating system for phones and tablets that is not iOS (the operating system iPhones and iPads use)
By:
Lucky Luciano
When: 18 Dec 20 16:17
Same here so I’m not the only one
By:
gibo1981
When: 22 Dec 20 21:27
Ditto. Anyone had any feedback from CS?
By:
RothmanMike
When: 22 Dec 20 21:42
Still no movement here.
Any techs chaps managed to contact Betfair yet ?
By:
Betfair Customer Services
When: 30 Dec 20 23:02
Landscape mode has been removed from our native iOS Exchange app as this was a necessary change to fulfill Apple guidelines.

The change means that, if you want to view market depth, you'll now have to click on the market depth button, rather than rotate your device. Should you wish to use our site in landscape mode on an Apple iPad device it's best to use the mobile browser instead of the native Exchange app.

Apologies for any issues caused by this change!
By:
RothmanMike
When: 31 Dec 20 03:58
Another unnecessary change results in unusable site.
Why update/ change when it ain’t bust.
Who initiates these changes.
By:
RothmanMike
When: 31 Dec 20 04:00
Are you really suggesting that Apple asked for the amendments from Betfair ?
By:
BARROWBOY
When: 31 Dec 20 11:31
Market depth button?where’s that?
By:
saxon farm
When: 31 Dec 20 15:22
I’ve deleted the app from my iPad and now just use desktop in landscape mode.
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