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barry dennis
24 Mar 20 17:17
Date Joined: 23 Jan 02
| Topic/replies: 1,015 | Blogger: barry dennis's blog
How do you cancel the racing channel if you are with virgin,tried phoning virgin says there’s an hour waiting time
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Report 11kv March 24, 2020 4:19 PM GMT
To change your subscription plan please contact our customer service team between 8am and 9pm UK: 0344 855 2977, Republic of Ireland: 0818 776 700.
Report 11kv March 24, 2020 4:21 PM GMT
Change to a direct debit payment then cancel it if you cant get any joy,surely they will cancel subs anyway....Mischief
Report barry dennis March 24, 2020 4:21 PM GMT
Does that apply when vigin pay it in my package?
Report 11kv March 24, 2020 4:25 PM GMT
Not sure,mine is on smart TV and computer .When I tried to subscribe thro Virgin they wanted the full price so I went direct to The Racing Channel..
Report Fourgoldcups March 24, 2020 4:26 PM GMT
I doubt if it does Barry. There is no direct relationship between a Virgin subscriber and RTV. It's why we can't watch the special digital extra channels on busy days. Keep on going with Virgin as they may well offer you a deal. When I wanted BT footy a few years ago, after a bit of tooing and froing I effectively got it for free. Worth a crack....
Report 11kv March 24, 2020 4:32 PM GMT
They must have seen this screens gone blank ha ha ha ha
Report foxy March 24, 2020 4:33 PM GMT
Report Hushwing. March 24, 2020 5:01 PM GMT
why weren't they proactive , they should've been contacting people saying they'll suspend payments etc.

I got offered £10 a month for 4 months!Crazy
Report Fourgoldcups March 25, 2020 12:14 PM GMT
Barry, if you go to the Virgin Media website you will see a form to complete which suspends payments for all the sports channels. They won't charge you but you can still watch them.  Payments will resume when sport resumes.
Report sevey March 25, 2020 12:44 PM GMT
Nice bit of Information 4 Cheers
Report differentdrum March 25, 2020 12:52 PM GMT
I can see the form for pausing Sky Sports Channels but Racing TV is not a Sky Sports Channel. Perhaps if someone can put up the link?
Report Fire-and-Ice March 25, 2020 1:35 PM GMT
Cant see the virgin online form. Anyone have a link? TIA
Report Fourgoldcups March 25, 2020 1:41 PM GMT

below the notice in black re Covid
Report Fourgoldcups March 25, 2020 1:43 PM GMT
Drum, I suspect there may be something eventually but RTV will have to stop charging Virgin I suspect before Virgin pass it on.
Report Fire-and-Ice March 25, 2020 2:10 PM GMT
Thanks fourgoldcups
The link shows how to pause sky sports (i dont have that) but not racing tv
Report differentdrum March 25, 2020 2:33 PM GMT
If you have a Virgin phone line you can call 150. Yes, it might take getting on for an hour but costs nothing and what else are you going to do with your time? I cancelled mine this morning.
Report Fire-and-Ice March 25, 2020 3:41 PM GMT
I'm aware that Virgin have a phone number.
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