I keep getting these five pound rewards from Betfair.

You’re the Premiership leader, Acey, you deserve them!

VWD acey,long may it continue.

I got two £10 from lad rooks today

In their options they have one to be rewarded with 10% of your losses back.

Very true Oldgit.  When I win, the rewards just don't materialise.  They're petrified I will change my allegiance!

Twice recently Betfair have not honoured free bets I was promised there is no comeback there is nowhere to go yesterday I requested no more promotions.

These are cash backs foxy, not the same thing.

Is it when you have a bet for a certain amount you get the same bet free jmdc

No foxy, if you have lost in the last week, they award you a cash back of approximately 10% of your average stake, as long as you stake that amount on a bet within three days. A green flag verifies that you have opted in.

I thought everybody won on Betfair

A few weeks ago something popped up it might of been on text I can’t be sure it said place a bet on any sports and we will give you a free bet for the same amount the maximum was £15 the same message came up again the other day,I never received any free bets,

could have been T&Cs attached foxy...like a minimum qualifying price etc

Possibly wondersobright but if it was I never noticed it any way I fell for it twice and after all these years backing horses and seeing some of the stunts Betfair have come up with I should have known better.

There’s no point getting older if you don’t get any wiser.

Does it ask you to opt in foxy?  With these Exchange cashbacks, you always have to opt in to qualify.  It has nothing to do with the Sportsbook, but I never bet with the Sportsbook anyway.

Yes jmdc there was an opt in which I ticked it was with the exchange as I too never use sportsbook,I accept when they had a customer service department it was very poor but it was better than not having one.

@foxy

"when they had a customer service department it was very poor but it was better than not having one"

They have one now - what makes you think not?

£15 here , must be doing something wrong

I've not been paid three times now, but always get the money added in after a quick telephone call.

Hello longbrigde

The reason I thought there wasn’t one is I cannot find it.

I've NEVER had a betfair promotion that went smoothly

I have been on here since the start and I have never had anything other than a diary and that even stopped

Off out now for a singalong could somebody post the phone number for customer service please ,I shall give them a tinkle in the morning.

@Foxy

BF don't support phone or email for CS any more.

If you want to speak to them, fire up webchat from this page

https://support.betfair.com/app/contact_us/

Click the appropriate 'chevron' in the right-had column and click on the "Message Us" box that appears.

And if you get a satisfactory reply you're very lucky. More often than not just a cut and paste job. Quite frankly, they just can't be bothered!

I've recently had three offers from Paddy by E-Mail. Pay £50 into your account at one of their shops and they credit you with a £10 free bet.
I had one today and asked the criteria for getting them. She said we just do it for good public relations and she had four other punters in with them today.

Do BF still do the Saturday promotion at a given meeting, if your horse trades at 1.99 or lower from a pre bet price of 4.0 or greater they refund up to a max of £10?

They do tend to shoot themselves in the foot.i invariably have to chase up offers they give to me.

Sorry foxy, I am lucky enough to be a vip, fck knows why.  I can phone all the time.

Oct 29, 2019 -- 9:32PM, Oldgit1 wrote:

I've recently had three offers from Paddy by E-Mail. Pay £50 into your account at one of their shops and they credit you with a £10 free bet. I had one today and asked the criteria for getting them. She said we just do it for good public relations and she had four other punters in with them today.

sounds like a cheap way of linking a face in shop to an online account
...and if they don't like what they see in your online account, you can guess the rest