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dj dazzler
25 Jul 18 11:13
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Date Joined: 17 Jul 03
| Topic/replies: 204 | Blogger: dj dazzler's blog
yes in the new form icon next to the runners you now get the chance to view each horses last runs..fantastic idea.. but for me very frustrating is at least half the races dont load up and simply stop as the runners leave the starting stalls..i dont know why..is this happening to everybody? can we let betfair know this happens so they can fix it? cheers guys

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Replies: 9
By:
STATSMAN
When: 25 Jul 18 11:40
I haven't had a problem. Maybe just fortunate, I'm not sure.

Have you a particular race/horse that's leading you to have these problems?
By:
sparrow
When: 25 Jul 18 12:21
Never had a problem using Chrome or Firefox.
By:
dj dazzler
When: 25 Jul 18 12:43
no guys i use chrome and its basically happening every other race nearly..any meeting...the stalls open and bang it stops and i cant get it to load up no matter what i do it stops at exactly same point..very annoying .
By:
STATSMAN
When: 25 Jul 18 13:27
I've been through the 1.30 lingfield race and all the replays play fine.

Using Chrome also.

Have you tried this:

Go to http://www.adobe.com/software/flash/about/ and ensure the animation works. You may have to refresh the page.

Assuming it does, right click the animation and select Settings, then remove the tick for "Enable Hardware Acceleration".

Restart the browser then re-test the videos.
By:
dj dazzler
When: 25 Jul 18 15:27
thanks statsman il try that...im useless at tecky stuff so il follow your words carefully lol  after iv ticked the box do i reboot my laptop? and will i have to keep doin that?
By:
dj dazzler
When: 25 Jul 18 15:36
i tried it but when i clicked animation it took me to a south park sort of page with cartoon and i right clicked on it but no option to select settings? so i dunno what to try lol
By:
sparrow
When: 25 Jul 18 15:41
Perhaps you could try it on Firefox, IE or Edge browsers.
By:
STATSMAN
When: 25 Jul 18 16:10
Ok, try:

Open betfair video:
Click on the 3 dots in a vertical column (right of the address bar)
Click "Settings" (3rd from bottom)
Scroll down to "Advanced"
Scroll down to "System"
Untick/disable "Use hardware acceleration when available"

Restart the browser then re-test the videos.

If this doesn't work, you may wish to go back and reverse this action
By:
dj dazzler
When: 26 Jul 18 00:19
ok statman cheers il try it next time on it )
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