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The Cheek
18 Jun 18 10:34
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Date Joined: 01 May 03
| Topic/replies: 56 | Blogger: The Cheek's blog
4. Brelades Bay was a known non runner across the industry since yesterday but only removed on here this morning at 10.15

They originally had it in as favourite with a reduction factor of over 20%, changed that to about 13% this morning and eventually removed it with a 0% reduction factor.

What is going on?

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Replies: 7
By:
thehappysnapper
When: 18 Jun 18 10:37
Yep absolute disgrace.

Very dodgy behaviour imo
By:
The Cheek
When: 18 Jun 18 10:40
There was even money matched on it at short odds, how can a 0% reduction factor be fair to layers?
By:
thehappysnapper
When: 18 Jun 18 10:42
its certainly cost me.
By:
The Cheek
When: 18 Jun 18 10:43
Just asked the same question to their "helpdesk" and got this response -

"Hello there, seems like your bet has no been matched, the money are in the Exposure, and if the bet does not match you will get your stake back."
By:
thehappysnapper
When: 18 Jun 18 10:45
so you didnt have a bet on the race?
By:
The Cheek
When: 18 Jun 18 10:54
I laid a couple of the runners but they didn't get as far as even taking my user name or looking in to my account!!
By:
thehappysnapper
When: 18 Jun 18 11:01
yeah they are terrible


shocking customer service
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