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Placed bet on 6.55 at Poole greyhounds, Betfair voids race, I take money out. Now my account reads minus figures becaus they reinstated the market and put my money back in. What course of action should I take?
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Replies: 11
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put funds in to cover it or move house.
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glue the locks before you move
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the race was rerun at 9.22pm all bets stand.
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console yourself by thinking of how much you wudda won had your bet obliged.
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'jack45', I experienced the identical situation just recently eg I withdrew money (£20.70) after laying a Betfair settled antepost non-runner, then resettled by Betfair as a runner. I'd had over 13 chat exchanges despite able to pin-point the cause - I was told several differing causes; given 2 £10 free bonus (lost) for the inconvenience, but account only reconciled and corrected after the event (race) had taken place. Prior to this, account would need to be funded to positive balance before a bet could be placed. This scenario could be a nightmare if the amoutn is significant, and disputed, indecipherable and not clear-cut.
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the race may have been re run but surely once a race is voided and all money returned they shouldnt be able to vacuum money back from peoples account and into a new market. Anyway after a string of chat etc i was refunded the money
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Yep, 'Betfair' is a law unto itself eg why made an antepost runner a non-runner so early, and then reinstated instigating a negative account balance. My main gripe with them was they stated it could have be a greyhound bet I'd done, but I do not do greyhound bet at all. Imagine one's account had been hacked and money gone awry,..would they own up to it or blame account holder?
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I very much doubt it. That’s me done with them for a while anyway, can’t risk my account been put into minus figures again
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I've had relatively small minus balance (about £100) due to the 40% tax.
They emailed me after about a month asking for the money. |
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A few weeks ago I came across a scenario on late night American racing where it was possible to lay the first 2 favs in a race and make a small profit while having the other 5 runners as pure profit.Nedless to say it didn't work out -it was a well executed reduction factor scam.My €180 profit changed to a loss of €150.Did I complain to customer services -no -even though it was a clear case of market manipulation they are completely useless.
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are you on about the Exchange?
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