Forums
Welcome to Live View – Take the tour to learn more
Start Tour
There is currently 1 person viewing this thread.
undertaker
30 Mar 18 07:24
Joined:
Date Joined: 21 Nov 02
| Topic/replies: 377 | Blogger: undertaker's blog
My wife and I are fortunate to have retired early and we now spend much of our time (2-3 days per week) going racing. We do most of our bets online before leaving home, but I normally have a few cash bets on the course as well - singles with bookies and placepots and forecasts on the Tote. However, I won't be placing any more cash bets in future because I don't believe these people deserve my business. Here are a few examples - how many have happened to you?

1. I got 4/1 (oh wait, it's 7/2).
You see 4/1 on a bookie's board, you have £20 on to win, but when your ticket is handed to you, the odds say 7/2. You politely explain that you only placed the bet because the odds were 4/1 and what usually happens is that you get a grumpy response along the lines of "well it's 7/2 now, take it or leave it", so you get your money back and go and place the bet with the next bookie, who is still 4/1. Now I understand the concept of "invitation to treat", and I know they don't have a legal obligation to lay 4/1, but it is still no way to treat a customer. It would be remiss of me if I failed to mention that on some occasions the bookie in question has changed the odds back to 4/1, but this is becoming the exception rather than the rule in my experience.

2. The payout says £38.18 (there you go, £38.00)
Sometimes, when the odds change as in 1. above, I can't be bothered to say anything because the amount involved is small and I don't want to ruin what is supposed to be an enjoyable day out by arguing about it. I once placed a £20 bet at Evens and the ticket came back saying 10/11, so I just accepted it. After the horse won, the bookie gave me £38 when the ticket said £38.18. I was not going to have an embarrassing public argument over 18p so I just accepted it, but it left a nasty taste, especially as I already felt ripped off about not getting evens in the first place. Think about it, if you had £20 at 10/11 in a shop or with an online bookie, would they try to short change you? No, they wouldn't, so why do most on course bookies feel they can get away with it? The amount involved is small, but it is still poor customer service. As with 1. above, some bookies do not behave like this, but many do and it is offputting.

3. A payout with a smile (dream on)
You back a winner, you hand over your ticket and the cash is angrily thrusted at you without a word. Why is this necessary? Did you expect to have a complete skinner and pay nobody out? Bad customer service.

4. A winner in a forecast (but no payout)
If you do a straight forecast in a shop or online and the horse you nominated to finish first finishes alone, you get a win single at SP. If you do the equivalent bet as a Tote Exacta, you get a dividend. If you do the bet with an on course bookie, you get rudely told your bet is a loser because one of the options they priced up was "any horse to finish alone". This is fine if that option was showing on their board, not so great if it wasn't. I am well aware that this practice is not illegal as there is not enough room on the board to show every possible outcome, but still, I'll take my business elsewhere thanks.

5. Friendly, competent Tote staff (until you get a winner)
You get a small placepot up on a 6 race card, you don't want to hang around for 15 minutes while the traffic builds up to insane levels, so what do you do? I know, the Tote advertise that you can pick your money up from any racecourse, I'm going again in 3 days' time, I'll pick up my winnings then. So you hand your ticket in before the first race and they refuse to pay you out because they've only got a £200 float. "But it's only £25 and I've just given you more than that to cover today's placepots" you protest. "Sorry, come back after the first race" they say. Great, I really wanted to queue up again. I know, I'll go up right after the first race when it's empty because the winning dividends haven't been announced. So you hand over your ticket and they rudely throw it back at you and say "the dividends aren't in yet". So you explain that it relates to a placepot from 3 days ago and the dividend was declared some time ago and they say "oh, I didn't realise that". Well, here's a thought, why not actually look at the ticket instead of assuming I'm some sort of idiot who expects to be paid out on the first race 3 seconds after the horses have passed the post?

So there you go. I've got a smartphone, I've got other options, and I think I'm going to use them.
Pause Switch to Standard View Why I won't do cash bets on course...
Show More
Loading...
Report workrider March 30, 2018 11:19 AM BST
Foxy. might go on Sun and Tues, taking her good self to the Hodson bay hotel for a night to wind down, lots of family over for the Sunday dinner and she deserves a break after all her hard work.
Report mouse muldoon March 30, 2018 11:19 AM BST
How hard can it be to check your ticket?
Report foxy March 30, 2018 11:24 AM BST
Enjoy the two day you go I wish I was going there instead of Plumpton.
Report foxy March 30, 2018 11:25 AM BST
Clearly very difficult for some mouse I wonder what happened to all those sharp minds
Report ribero1 March 30, 2018 11:30 AM BST
Plumpton foxy! have you considered bringing out Foxy's guide to nearby Hotels to racecourses.
Report foxy March 30, 2018 11:33 AM BST
My pet hate is hotels in the uk ribero they are over priced and crap.
Report ribero1 March 30, 2018 11:36 AM BST
Is it Haydock tomorrow?
Report undertaker March 30, 2018 11:52 AM BST
Ribero - I go racing all over the south of England, from West London to Devon.
Report undertaker March 30, 2018 11:54 AM BST
Foxy

"not all racecourse bookmakers treat the punters like those examples"

I believe I said that myself.
Report miprixabloater March 30, 2018 11:55 AM BST
foxy   if you think hotels in the U.K. are overpriced those in

Ireland are even worse also decent food costs bombs I remember

going eight handed to a country type pub near to Cork and the

bill with just a modicum of wine was over 1400 euros and that

was in 2002, what it might be today I dread to think.
Report foxy March 30, 2018 11:56 AM BST
Yes haydock tomorrow ribero
Report workrider March 30, 2018 11:58 AM BST
Spot on Foxy, plus they charge the Earth, some of those hotels are not fit for human habitation,I stay in Premier Inns now on my visits to U.K. Hotel outside train station WBQ to be avoided at all costs,I'm sure there's better prisons...
Report stewarty b March 30, 2018 12:06 PM BST
ribero1
Date Joined:    08 Mar 03
Add contact | Send message
30 Mar 18 09:13 Joined: 08 Mar 03 | Topic/replies: 8,354 | Blogger: ribero1's blog
Where do you go racing undertaker?



No surprise you never got an answer ribero. Christ, how simple can it be? I come up to at Donny for example and you go 7/2 the second FAv. My precise instructions are....700 to 200 please. You either oblige or tell me it's now 100/30. Fair enough. At least you have told me before striking the bet and I move on looking for another book going 7/2.

Can it get any simpler ribero or am I missing something? I doubt it.

Anyways ribero how's your old mucker Ricky fairing?
Report Deltâ March 30, 2018 12:10 PM BST
he did answer
Report Deltâ March 30, 2018 12:11 PM BST
also


foxy    Joined: 26 Dec 00
Replies: 6877 30 Mar 18 11:18 
Trusty

With the old tickets the frontman would call let’s say sea pigeon 165/30 the clerk would put it in the book as called,whereas now the frontman would call 30 number 4 without necessarily knowing the price ,it’s called progress I don’t say it’s better it’s just how it is .
Report foxy March 30, 2018 12:16 PM BST
Miprixaboater

It was Ireland and the western cape I was comparing the uk with ,I don’t include Dublin in that or Cape Town itself but the areas around I find have quality hotels/guest houses at fair prices.
Report Andrew in Sweden March 30, 2018 12:17 PM BST
I totally agree about the quality and cost of hotels in UK. When i'm over for racing I generally try to use one of the better hotels at Heathrow or Gatwick airports. Apart from the convenience (in my case) the rates are discounted at weekends and generally include full buffet breakfast. Having said that give me decent Asian hotels anytime.
Report undertaker March 30, 2018 12:17 PM BST
Thank you Delta for saving me the trouble of pointing that out.
Report stewarty b March 30, 2018 12:18 PM BST
You are indeed correct D. Apologies to the OP but putting a bet on is very simple if you know the correct way to do it.
Report stewarty b March 30, 2018 12:24 PM BST
The point I was making undertaker is that you or anyone else for that matter should go up to a bookie and he has say, evens next to the 1 horse.

To save any confusion it's best not to say....ie: '50 quid on the 1 horse please' and you get a ticket saying that you have gotten 10/11.

Far more simpler to say....'an even fifty on the one horse please'

This saves any confusion on both parties.
Report Deltâ March 30, 2018 12:28 PM BST
s b


you could say that  - and the ticket can still come out 10/11
Report ribero1 March 30, 2018 12:31 PM BST
Haven't spoke to him for a while but i'm sure he's ok stewarty.
Report stewarty b March 30, 2018 12:31 PM BST
In that case, if it happened to me I would call in the ring inspector to get it resolved . Preferably before the off.
Report stewarty b March 30, 2018 12:34 PM BST
s b


you could say that  - and the ticket can still come out 10/11




In that case D the ticket could come out at 11/10.
Report Deltâ March 30, 2018 12:35 PM BST
true - s b


and as Foxy quite rightly points out - those are never queried by the punter!
Report foxy March 30, 2018 12:35 PM BST
Stewarty

You shouldn’t need the ring inspector to sort that out just go back to the book involved ,I you can’t sort it out then use the ring inspector,it would be a very sad state of affairs if the book couldn’t sort it out to satisfy the punter.
Report parispike March 30, 2018 12:36 PM BST
Some balance.

I'm a regular racegoer now retired. Not a professional punter by any stretch. Stakes ranging from £30/£200 dependant on extent to which I think the market underestimates a horse's chance. Used Betfair but now Purple given their 2% commission and on course boomakers. Off course punting a diminishing part of my approach as value difficult to find withoutout, with my approach, sight of the horse's fitness (unless can be inferred).

Always found the vast majority of on course books polite, accommodating and above all honest. Of course there are exceptions - in what area of life aren't there?


An example from Hereford earlier this week. First race , a weak Juvenile Hurdle. Interested in the Nick Williams horse, unraced and unknown to me. Paddock inspection revealed it to be a nice looking sort and certainly fit. As such and given the weakness of the opposition I scuttled to the ring and had a £500/60. No fuss, no spinning circle followed by a bet rejection or max £5. Bet struck instantly. Surely the capacity to strike a reasonable sized bet is worth something? If you are able to get that sort of bet online (without the fractions of course) then the bookmaker must like you which should be a concern.....

The horse fell 3 out btw.
Report undertaker March 30, 2018 12:36 PM BST
Good grief Delta, I was going to say that as well! Stewarty - if you ask for an even 50 number 5, the front person will just punch in 50 on no.5. If in the mean time the person deciding the odds changes the price to 10/11, then that's what the ticket will say. Why on earth would you get the ring inspector involved?

Anyway, I'm switching off now so will address any other points in the morning.
Report foxy March 30, 2018 12:45 PM BST
That’s a very fair post from Paris somebody I know goes racing most days.
Report adge March 30, 2018 12:46 PM BST
opening poster
1 if you are placing a bet at 4/1 as the price changes you get 4/1 as does the next person behind you automatically even when it shows 7/2 on the board
2 sorry but we rarely pay copper out . you would get £38.20p
3 ALWAYS with a smile
4 don't do forecasts
5 can't answer for the tote but often pay last race bets at the next meeting. nothing out of the ordinary

you clearly need to find another bookmaker , undertaker
Report stewarty b March 30, 2018 12:48 PM BST
Agreed foxy just that it's never happened to me. I always state the return first and then the stake. Perhaps these new boards can cause some confusion to some but not for me.


When I was a member at Edinburgh part of the buzz was getting the best price. A pal of mine knew Ricky Nelson (not his real name) well and 9 times out of 10 he would accommodate us with best prices without generally looking about . That said I remember one particular time he was going 3/1 a beast which was available along the front row.

I decided to go to the back and got 1000/300. I even got MACBET on the rails to give me 3300/600 a 5/1 shot. Those were the days when you could dig out value.
Report stewarty b March 30, 2018 12:55 PM BST
Why on earth would you get the ring inspector involved?



If I ask for an even fifty my ticket should say....total returns £100. If it didn't I would first ask the bookmaker to cancel the bet. If he wasn't forthcoming, then I would get the ring inspector involved, which, is my right and his job.
Report geoff m March 30, 2018 1:02 PM BST
agree with part of the buzz of going racing in the past was getting evens about a 10//11 shot even when it lost you still felt smug in snaffling the best price. 
Ive probably been 6 times in the last 2 years but not once placed a bet with an on course book. Whilst the tracks still pull in the "unaware mugs" via family day out/concerts (FOS las etc)the books have fodder to mug and pillage. Whilst you have to wade thro pissheads who are there for anything but the enjoyment of horseracing.#

i really dont wanna take 8/1 on course when yer can get 12s online etc and pay  £12 for a pint and a burger.

Whilst the daytripper couldnt give a toss if hes took evens about a 7/4 shot.

Apologies to the good books out there im sure your in the minority  , but going racing doesnt appeal to me as it used to.
Report foxy March 30, 2018 1:09 PM BST
Obviously there are some unhappy punters on this thread and no doubt around the country regarding getting tickets with the wrong price and it’s doing racecourse bookmakers no good.

Clearly of late there has been an increase in this problem and I would like to apologise,the main reason for this is that there are now bookmakers mainly bookmakers who use it as a 2nd income that preset there prices so the computer does everything for them so they in fact don’t know when a price changes ,the system can be set to whatever percentage they want to work to and also protects them from making a mistake,they can override it if they wish to so there is no excuse for them not to honour the price you wanted,except of course they might be laying one over the odds,I know it’s quite embarrassing to admit this goes on but I can assure you not all books carry on like this.
Report sageform March 30, 2018 1:15 PM BST
I rarely go racing these days but used to be a regular 2 or 3 days a week for 20 years. The only time I had an issue was when I asked for £10 on a horse and handed over £20. When I was not offered change, the bookmaker said I had only given him £10. I knew that I didn't have any £10 notes on me so I stood my ground and he reluctantly gave me £10 change. Other than that no issues at all in thousands of cash and credit bets but I did always try to chat to bookmakers and found that they mostly opened up a lot when you treated them like any other contact and enjoyed a chat before racing started. I usually got a bit over board price as well to my fairly small stakes. If I didn't, I knew the horse was a loser in the book.
Report wasnot March 30, 2018 1:17 PM BST
I realise that posters on the betfair forum are not generally our customers and on occassion like to have a dig for whatever reason at the on course fraternity.  For what its worth I'd like to re-iterate what adge posted.  We actually have a 10 second delay built into our price changes so when the price changes all punters who back the horse for 10 second after get the best price it has been in those 10 seconds.  Often after 10 seconds as well but ALWAYS within 10.  We always round payouts up to nearest 5p as we don't carry copper coins.  If its near to a whole pound we round up to that.  Always pay with a smile and usually a "well done".  Bet with a decent established bookie would be my advice.  As regards all being the same price, that's not true.  Since exchanges there is less variation in price but what is being complained about is everyone offering a horse at 6/1 that in the old days would have varied between 4/1 and 5/1.  We've bet on course since 1968 and the on course punters have never had it so good as they do now.
Report foxy March 30, 2018 1:18 PM BST
Geoff

Most days away from concert days the prices in the ring are just as they are on here sometimes better the difference been if you have 25 at 4/1 on course you win 100 if you have it on here you win 95.

I don’t include the aw in that other than Southwell.
Report east end boy March 30, 2018 1:18 PM BST
I recall a friend when we were at Uttox for the Midland G Nat He backed the winner with a bookie at 20/1 .It returned 66.
Report the.mad.dog.man March 30, 2018 1:19 PM BST
only mugs and drunks go racing now
Report foxy March 30, 2018 1:27 PM BST
What an untrue statement mad dog
Report stewarty b March 30, 2018 1:29 PM BST
I would have to say that if you're not into heavy punting and like say, 20-50 on a horse each race Perth takes a bit of beating. Had many a splendid day there. (winning and losing) Nothing was better than seeing your horse jumping the last with another beast but you had Dunwoody on your side in the drive to the finish!
Report dave1357 March 30, 2018 1:36 PM BST
My recent experience of oncourse books has been positive,  eg a friend who always bets each way looked at her ticket a few moments after betting and it was a single - we went back and said that she always bets each way and she was given a new ticket without any quibbles.
Report foxy March 30, 2018 1:49 PM BST
That’s nice to hear Dave we were beginning to feel like the England football team unloved.
Report parispike March 30, 2018 1:50 PM BST
mad dog - a ridiculous statement.
Report the.mad.dog.man March 30, 2018 1:56 PM BST
going racing your about £70 behind all that traffic better prices on betfair get a drink or coffee when i want yes im a stay at home punter now
Report foxy March 30, 2018 2:04 PM BST
By all means stay at hope and enjoy all the trimmings you get with betfair I hope you enjoy taking on the bots but what relevance does that post have to do with stating on mugs and drunks go racing the fact you never go yourself makes me wonder how you came up with that idea.
Report foxy March 30, 2018 2:08 PM BST
I personally enjoy the live sport the fresh air and bumping into people like Paris and many other knowledgeable and like minded punters setting in a little room in an attic not for me and that 5 percent commission would beat me as I am not as clever as many of this forum.
Report the.mad.dog.man March 30, 2018 2:10 PM BST
i used to go about 5 times a week about 8 years ago mainly to rigg the tote place pool and very well i might say lol
Report foxy March 30, 2018 2:12 PM BST
You are to tricky for me mad dog you seem like you have the game by the bollox
Report the.mad.dog.man March 30, 2018 2:20 PM BST
used to but had a very good runWink
Report kavvie March 30, 2018 2:22 PM BST
how did u rig it dog
Report miprixabloater March 30, 2018 2:22 PM BST
foxy, the mad dog man is a pal of my oldest friend and you can safely

say there are no flies on him, when it comes to betting he is double

shrewd and will have more moves than a monkey to make money from gambling.
Report cardenden March 30, 2018 2:34 PM BST
ok bobsie
Report the.mad.dog.man March 30, 2018 2:37 PM BST
kavvie the very first time we did it was on a horse awesome power at lingfield think there was 5 or 6 runners they betted 11/10 each of the 2 favs i sent my best friend ken down to lingfield to have £200 place on awesome power then as they were going behind he canceled the £200 bet awesome power was 11/10 and paid £10 a place we back it in william hill shops but they had 4 times the s.p limit but we got on in some tote shops and they paid out in full the next day lord wigg chairman of the tote said said it was a fluke lol
Report miprixabloater March 30, 2018 2:39 PM BST
mad dog "those were the days".HappyHappyHappy
Report the.mad.dog.man March 30, 2018 2:46 PM BST
our friend all right he took me to get a new lawnmower last week as we went to go in cafe he fell of the kerb hes ok
Report foxy March 30, 2018 2:46 PM BST
If that’s the case then it’s surprises me even more that he consideres only drunks and mugs go racing.
Report miprixabloater March 30, 2018 2:53 PM BST
mad dog I will ring him, he must be 92 now. Lives in that

big house on his own, what a man he has been, the best judge

of a fighter ever,
Report miprixabloater March 30, 2018 2:54 PM BST
foxy they got all the dosh off course.
Report the.mad.dog.man March 30, 2018 2:56 PM BST
another move was the quinella at hendon and hackney on the bags afternoon the quinella was 5p a ticket one day the 3 favs were placed in the quinella paid over £600 bola called over to withhold payment everyone got paid in the end another day at hendon a person i know had 5 dog comb in the last leg about 8 times there was 10 tickets going in last leg and £400 in pool worth £40 a ticket everyone used look at the screen showing the quinella he payed everyone holding a ticket£150 a ticket he then ripped them up and hes one ticket put on the 2 outsiders the quinella was paid on the first 2 legs only every ticket he had round the shops was worth £400 he won a fortune that day
Report ribero1 March 30, 2018 2:57 PM BST
Perhaps if some our fellow bookmakers realised in such esteem we are held by many of the Sharp minds on here they wouldn't be so quick to supply so much liquidity to them,dread to think how much pours out of the ring on Saturdays and Festivals.
Report miprixabloater March 30, 2018 2:59 PM BST
ribero these things went on mostly when you were just but

a youth.HappyHappyHappyHappy
Report the.mad.dog.man March 30, 2018 2:59 PM BST
myprixabloater that house must be worth nearly 2 million now iv told him he should sell and get a flat nearby
Report miprixabloater March 30, 2018 3:01 PM BST
I was down there year or so ago he was arguing about buying

a new boiler.
Report the.mad.dog.man March 30, 2018 3:01 PM BST
ribero1 are you rocky used to do the tic tac now a bookmakerat the courses
Report the.mad.dog.man March 30, 2018 3:02 PM BST
he got that boiler second hand one lol
Report ribero1 March 30, 2018 3:02 PM BST
I think we're on different wavelengths here miprix,no offence but i'm not talking about dog forecasts etc.
Report miprixabloater March 30, 2018 3:03 PM BST
mad dog ribero was the floor man for the double shrewd bookie

Leslie Steele, he has had a good tutor.
Report ribero1 March 30, 2018 3:03 PM BST
No mad dog,i'm based in the north,know of Rocky but don't know him personally.
Report clayfield1 March 30, 2018 3:03 PM BST
ribero, Did you use to stand at Askern dogs.
Report the.mad.dog.man March 30, 2018 3:04 PM BST
that was 5 dog comb about 8 times round the shops miss that bit out
Report ribero1 March 30, 2018 3:06 PM BST
Good grief no clayfield,you're thinking of Bobby Cryle who must have died 15 years ago but funningly enough I was brought up just down the road from Askern in Whitley Bridge,my mum still lives there,are you local?
Report miprixabloater March 30, 2018 3:07 PM BST
ribero no offence meant but because you had the foresight to invest

in the best pitches you are made up you have a guaranteed living even

if you only choose to bet on high days on holidays.
Report Joe Lampton March 30, 2018 3:09 PM BST
Growing up I used to love going into the betting ring. Even at Spennymoor or Wheatly Hill dog tracks it was still a buzz and although the bookies were sharp there was none of the stuff highlighted in the original post. Sunderland and Brough Park bookies also good....remember Jimmy Jones?(seen him with John Ridley at Sedge when they had the corner pitch) Tommy Hamilton? at Sunderland although the main bloke at Brough, white hair big bloke...Cyril something? was always seen as the enemy. Didn't often used to get a ticket to be honest as has been mentioned. Good days they were.

Remember my first bet with Mickey Fletcher on the rails at Pontefract (£2500/£500). Took it like it was nothing. It was all part of the experience and part of your education if you like. I'm sure a lot of these fellas are still around, I know some are, who will be embarrassed by the original post. The poster makes some good points and I'd challenge them straight off if given 10/11 about something I'd taken 1/1.

They're still part of the fabric of going racing and in my experience I've never had a problem.
Report ribero1 March 30, 2018 3:11 PM BST
I do go out a lot less than I used to miprix,the winter midweeks especially after Christmas are understandably useless and I've only got Wetherby and Donny in the winter apart from Cheltenham and the National,and don't go to either midweek.
Report miprixabloater March 30, 2018 3:14 PM BST
ribero, Leslie Steele taught you well.Happy

Best of luck.
Report ribero1 March 30, 2018 3:16 PM BST
Nice talking to you miprix,incidentally he lives only a mile away and was talking to him before Cheltenham.
He's 98 in June.
Report ribero1 March 30, 2018 3:18 PM BST
Joe,i know Fletcher well,did the horse win? because you'd have got a bollocking when collecting!
Report miprixabloater March 30, 2018 3:22 PM BST
ribero when you own picks are you allowed to turn up as and

when you like with no penalty.?
Report the.mad.dog.man March 30, 2018 3:24 PM BST
micky fletcher advertising razor blades now for gillette lol
Report Joe Lampton March 30, 2018 3:27 PM BST
ribero, Lost as you'd expect. Thing is with tax in those days we used to go all over if we liked one. I remember going down to Windsor for a Monday evening after leaving the North East at 2.00. Also have a recollection of going to Leicester to back a Neville Callaghan shorty in the Tabor colours. That was with Gary Wiltshire and again there was no ticket. That day sticks in the mind Because I saw John Hartson the footballer. He could only have been 20 or so then and at Arsenal I think. Remember thinking what are you going at Leicester in the week. Obviously its now come out that he's a gambling addict. Have to admit pre befair/internet it did feel more a battle of whits than a mechanical exercise.
Report ribero1 March 30, 2018 3:30 PM BST
Yes miprix.Obviously there are generally way too many books in attendance for the business midweek.
While it will no doubt been a fair bit better yesterday Wetherby for some reason always gets far too many books and when it was on last Tuesday I think 17 turned up in Tatts,Adge who  will have bet pick 2 I would guess told me he did 130 bets on 7 races,Laddies on the rails did 21 bets all day for £3oo!
Report ribero1 March 30, 2018 3:30 PM BST
£300.
Report the.mad.dog.man March 30, 2018 3:35 PM BST
miprixabloater i can remember the 5p tax on winning bets on course some bookmakers were gutted when it was stoped as some had a set of 2 books lol
Report ribero1 March 30, 2018 3:35 PM BST
Agree Joe that's the shame about nowadays,you struck up some good friendships on course and went all over.
I can remember going to Leicester one night after Ponty in the afternoon to back a decent sprinter of Hobbs-Chelleston Park,it won,we will have been last out of the champagne bar and home after midnight and on to somewhere else the next day .
Report Magic__Daps March 30, 2018 3:48 PM BST
About 8/9 years ago there was a bookie at Taunton defo trying it on. He was on the end pitch with a woman and paid my mate out light on an each way bet, and then I picked up I think 140 and he paid me 20 light as well, when I counted it in front and questioned it, I didn't get any apology and he actually seemed gutted he had to pay the correct amount. I put a complaint in with the course and never heard another thing about it from them.

That is the only time I have had anything negative with an on course book though, and most seem to be straight down the line. But I never place on course any more, as just cannot stand looking at the same prices in a line. Half the buzz of going racing was searching for a price and getting it, now it just seems to be quite pointless looking for a price.
Report maleuk01. March 30, 2018 4:05 PM BST
Typical example there

I backed stargazer 9/1 4 places with 356

got bog at 12/1 and paid as the winner.
Report Magic__Daps March 30, 2018 4:21 PM BST
maleuk01 - that is all good and well but there are thousands of punters that do not get any concessions, and cannot get more than a quid on.
Report foxy March 30, 2018 4:35 PM BST
As I said earlier maleuk they really look after you make sure you don’t lose such a good account.
Report SlippyBlue March 30, 2018 5:18 PM BST
1. I got 4/1 (oh wait, it's 7/2). - That's never happened to me in 40 years of going racing.

2. The payout says £38.18 (there you go, £38.00) - If the payout was say £38.66 you would have no doubt have been given £39. Such a petty observation.

3. A payout with a smile (dream on)- Of the tens of thousands of bets I've had on course in my life I could count on the fingers of one hand the times when I felt I had received poor service from an on course layer. If you are doing your brains on a wet and windy afternoon at Plumpton you are hardly going to be cracking gags with another winning punter are you?

4. A winner in a forecast (but no payout) - That's never happened to me.

5. Friendly, competent Tote staff (until you get a winner) - I've always found tote staff to be very professional and helpful pretty much without exception personally.

I think your quite laughable list of complaints says far more about you than it does to the recipients of your anger personally.
Report intheknow March 30, 2018 6:15 PM BST
ribero1

Good grief no clayfield, you're thinking of Bobby Cryle who must have died 15 years ago



Ribero quickly out of the traps to clarify matters Laugh
Report adge March 30, 2018 6:18 PM BST
ribero1 , the number of books at wetherby on thursday was the same but i did double my ticket count but many were £1 bets. was never settled or happy. laid 1200 to 100 the first hammond winner as did at least three others. quietly backed although i got away with the last winner[ 12/1 to 5/1 ]
you missed nothing but you knew that
Report adge March 30, 2018 6:22 PM BST
and it's on again next friday too !!
Report ribero1 March 30, 2018 6:43 PM BST
Lol ITK,i actually remember my Dad taking me to Askern dogs when I was about 10 and he was betting there then!
Indeed Adge although I have considered going next week,we shall see!
Whilst realising the business would be poor yesterday with plenty of books just as big a factor in me not going is the awful standard of racing at Wetherby.It just doesn't interest me.
Report clayfield1 March 30, 2018 6:58 PM BST
ribero 1, I thought you bet there about 1996, same time as Barry Gill and a bookie from Barnsley. Harold Askew was the manager at the time.
Report ribero1 March 30, 2018 7:09 PM BST
No Clayfield,remember Harold Askew,still see Harold jnr at Ponty sometimes,the bookie from Barnsley may have been Pat Ryan? I would have thought the bookies changed with some frequency?
Report undertaker March 31, 2018 7:53 AM BST
Adge/Foxy/Wasnot:
Thanks for your replies. You clearly have a good business ethos and if all bookmakers behaved in the way you have described then I wouldn't have felt the need to start this thread. I suppose some people must be thinking I should just find a decent bookmaker and place all my bets with him, but it is not as simple as that. As pointed out by many above, part of the buzz about placing a bet on course is getting a stand out price, which can be quite rare these days. If I then further limit my criteria to only betting with people I know and trust, I will only have a bet once in a blue moon, and it's easier to stay in the nice warm members' lounge for an extra 10 minutes before the off and place my bet on here using my phone.

Slippy Blue:
I am genuinely pleased for you that your on course betting is so enjoyable that you feel my comments are completely without merit. Judging by plenty of other comments on this thread, however, my experiences are not atypical, so I don't personally feel I am being wholly unreasonable here. You disagree, that is your prerogative, no problem.
Report mmmalushka March 31, 2018 10:06 AM BST
undertaker. Point1 on the price changes it happens all the time and has happened to me on numesous occasions and every time I've pointed it out the bookie has re-issued a ticket for the origonal price.

Point2.when lifting an amount like £38.18 give the bookie £1.82 to get £40 when presenting your ticket or do what I would do and give them £2 its amazing what a wee bit of goodwill will do for you.

Point3. In this day and age the books are more than happy to take your bet as most of them trade it on the exchanges and in my experience they usually pay out with a smile and sometimes a well done.

Point4.bookies that offer f/casts should be avoided like the plague usually fiddlers and flimpers.

Point5.I think  your comment on Tote staff says more about you,in my experience in the service industry most people will reciprocate the way they are treated by their customers.

Finally a day at the races is meant to be enjoyable and while my main bets will be online before I go I do have a bet with the bookies
in most of the races as the best part of the racing experience is standing in the payout queue with your fellow  punters to collect your winnings in hard cash,and if the bookies payout with a smile good and well and if their not happy even better.
Report foxy March 31, 2018 10:25 AM BST
if there not happy even betterLaugh
Report undertaker March 31, 2018 11:45 AM BST
mmmalushka, thanks for the reply.

1. I don't doubt you at all, but I can honestly say your experience differs to mine, in that in maybe 60-70% of times when this happens all I am offered is my money back and I then have to queue up again somewhere else.

2. Fair comment, and I would certainly never ask for £20 at 10/11 (I would bet £22 if the odds on display were 10/11).

3. In an extremely competitive customer service industry, to "usually" be pleasant to your customers falls a bit short of what is required imo. You may think it's ok and fair play to you if you do, but I'm taking my business elsewhere thanks.

4. Can't argue with that one at all.

5. Well, you're entitled to your opinion of course, but you don't know anything about me other than the way I post on here, and I don't believe I am rude, either in writing or in person. If all I have done is handed in a winning ticket at the Tote window I fail to see how I deserve having it thrown back at me and aggressively told "the dividends aren't in yet" when it was actually in almost 3 days ago, but clearly you see things differently.
Post Your Reply
<CTRL+Enter> to submit
Please login to post a reply.

Wonder

Instance ID: 13539
www.betfair.com