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09 Feb 18 17:05
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Date Joined: 22 May 02
| Topic/replies: 14,415 | Blogger: Betfair Customer Services's blog
At Betfair, we’re always trying to improve the betting experience. Furthermore, we believe we have one of the best Horse Racing products on the market, particularly when the race has already begun. Despite this, there’s still room for improvement. We’d like to enhance our offering  further by removing the in-running bet delay, which is currently set to 1 second. We believe this would allow bets to be matched quicker and more frequently, whilst also improving the success rate of Cash Out and our new Auto Cash Out functionality.

We really value your feedback, so please comment with any considerations that you have on this topic below.

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Replies: 163
By:
Deltâ
When: 09 Feb 18 17:08
why dont you get live pics up to speed from all courses


tar
By:
Deltâ
When: 09 Feb 18 17:08
PS,

Virgin says can you answer his fred too
By:
sparrow
When: 09 Feb 18 17:09
Full screen pics please as per American Racing.
By:
BigField
When: 09 Feb 18 17:12
Thanks betfair people baby steps are better than no steps but can't do the inplay with the pics not being up to speed

full screen is one I've been waiting for too, as sparrow suggested
By:
pablo-fanque
When: 09 Feb 18 17:19
removing the 1 second delay is a great idea, never understood why it's there if you can't cancel a bet within the 1 second delay of bet placement .

some other things to bear in mind whilst you are looking for feedback betfair :


full screen pics with no loss in picture quality , it's hard to make out jockey silk colours in some races

faster picture speeds . there has been no improvement in this for about 10 years . there has been no improvement in this for about 10 years . there has been no improvement in this for about 10 years .



make the PC charge much fairer .
By:
onlooker
When: 09 Feb 18 17:21
I am not an extensive in-running player ... But, surely, this will only further advantage the 'Fast Pics'/On Track players, as against any other in-play players - especially in the latter stages of a race.

Therefore - If the 'Fast Pics'/On Track players get matched faster - thus FURTHER fleecing the less fortunate - then those less fortunates (who are still left playing) will soon realise, get fed up, and jack in playing in-running ... Thus further reducing Liquidity.

Correct me if I am wrong - as I have already stated, I am not an extensive 'In-Play' bettor.
By:
jamesdean
When: 09 Feb 18 17:23
Would it not be a dissadvantage to track players as they already have the chance to cancel bets in play.
No much chance if their bet is already taken without the sec placement from home players
By:
dave1357
When: 09 Feb 18 17:24
yes def remove it.  In horse racing it actually doesn't do anything to protect people with slightly slower pictures and frustrates new players as in fast moving prices they don't get matched unless the market moves against them.
By:
geoff m
When: 09 Feb 18 17:39
Keep it for track playersLaughLaughLaughLaugh
By:
mouse muldoon
When: 09 Feb 18 17:39
When does this take effect?
By:
brassneck
When: 09 Feb 18 17:43
i will be back to post some feedback in one second.
By:
TheFear
When: 09 Feb 18 17:49
Happy to lose the 1 second delay.

You should clamp down on bets of less than £2. They fill up the boxes and stop people seeing the "real" money. If they are your own bots doing this they are anti-liquidity imo.
By:
thebootman
When: 09 Feb 18 17:52
To those who back/lay the price that they see it may well be advantageous, for others who put prices further up/down in the queue it may not be. I certainly think it should be trialled on a quiet day at say 1 flat and 1 jumps meeting and then take the feedback accordingly. My main concern is being best part of 1.5 seconds behind is that it will become even easier for the track players/ illegal streamers to pick up the free money on a faller, at the moment, with the 1 sec delay I can cancel a bet on a faller and not get picked off, not sure if that would still be the case without a delay. If you improved the picture speeds to within 1 second of live that would be a massive help.
By:
brassneck
When: 09 Feb 18 17:56
and if you can cut out the half hour delay on mexican football on in play on sportsbook it would be a great help.
By:
Angela Rebecchi
When: 09 Feb 18 17:58
You should stop suspending football markets too. You keep all other sports open in running.
By:
number7
When: 09 Feb 18 17:59
As an in running player from home I have no problem with the delay being removed.I cant see any reason for a 1 second delay.
By:
john92
When: 09 Feb 18 18:02
The main problem is the picture delays and anything else is just tinkering.
By:
TheFear
When: 09 Feb 18 18:06
yes john92 - i reckon i'd bet 10 x more with quicker pics
By:
brassneck
When: 09 Feb 18 18:08
did betfair really put this thread up?,next we will have betting on the saw the women in half trick,do they not realise that the punters know what is going on,and every bookie shop it the land talk about it every morning all over the country.with the greatest respect to all who are trying to improve the site i wish you well BUT PLEASE............................
By:
pablo-fanque
When: 09 Feb 18 18:22
whilst also improving the success rate of Cash Out and our new Auto Cash Out functionality.


am i being cynical in thinking that they might be removing the 1 second delay so they can introduce the above feature , and not so much for the benefit of in-running players ?

99.99% of people would rather have faster pictures than anything else on betfair
By:
thebootman
When: 09 Feb 18 18:28
I think you've hit the nail on the head Pablo, it'll help them on their Sportsbook and that's the true reason behind this.
By:
john92
When: 09 Feb 18 18:31
Justified cynicism. In the past couple of years I have started 2 or 3 threads that the market wasn't put in play, i.e. there was no 1 sec bet placement delay, which wasn't picked up on many people, so would I be cynical/paranoid to suggest that this type of trial has already been happening?
By:
Keefter
When: 09 Feb 18 18:37
This would be a huge improvement to In Running betting imo. the 1 second delay serves zero purpose and is just a hindrance. I vote yes! refreshing to be asked for an opinion also.
By:
ease
When: 09 Feb 18 18:42
A very good idea, as has been said, the one second delay seems pointless and anything that allows more bets to be matched more quickly will be a step forward. In-running on horse racing is a fantastic and exciting betting medium, both as a stand alone product, or in conjunction with pre-race betting, giving us the opportunity to adjust positions according to the extra information gleaned from what is happening.
I echo the posters above re picture speeds and full-screen. Surely it should be possible in 2018 to have pictures no worse than 1 second behind live.
I believe the potential for growth of in-running is massive if you can give everyone a fair chance by making fast, quality pictures available to all.
By:
brassneck
When: 09 Feb 18 18:48
Imagine if betfair were really serious about improving their in play, it would be fantastic,but we all know the real reason or should i say the two real reasons.
reason one 2% reason two "the colour purple"
By:
geoff m
When: 09 Feb 18 18:55
As previously stated .After having 1 or 2 fallers and your cash swept up b4 you have chance to cancel you may have a differing view about the 1 second delay being pointless. With it in position you have a chance to cancel/exit the market should something untoward happen.
By:
Keefter
When: 09 Feb 18 18:57

Feb 9, 2018 -- 12:55PM, geoff m wrote:


As previously stated .After having 1 or 2 fallers and your cash swept up b4 you have chance to cancel you may have a differing view about the 1 second delay being pointless. With it in position you have a chance to cancel/exit the market should something untoward happen.


in 10 years of betting in running on horse racing i can count on one hand the number of times I've successfully cancelled an unmatched IR bet on a faller before I was matched.

By:
brassneck
When: 09 Feb 18 19:00
even the guys reading this thread know it is filtered with betfair staff opinions.we are not stupid.!
By:
Keefter
When: 09 Feb 18 19:00
you can add to that list: horses breaking down, not coming out the gates, jockey falling off on the flat and horses being pulled up.
By:
geoff m
When: 09 Feb 18 19:01
dont have a problem on RUK providing your trigger ready .
By:
brassneck
When: 09 Feb 18 19:03
if betfair are serious about this thread let it run on facebook.so all the opinions can be seen.
By:
ph.
When: 09 Feb 18 19:15
in the scheme of things removing that 1 sec still leaves the majority at least half a furlong behind live so it is irrelevant really. The possible time delay caveat should state unless you have a raw feed or at the track the chances are the race will be finished before you start looking at your exposure and how well your selection seems to be going.
By:
Darlo Bantam
When: 09 Feb 18 19:28
How about reducing or getting rid of in-play delays on other sports too, especially those 5-second delays on the likes of tennis, cricket, basketball, etc, where there is no market suspension and the delay benefits nobody.

Other than that, I don't think I can question any of the other points raised above.
By:
Wesdag
When: 09 Feb 18 19:46
Yes remove it please.

Can't see the point of it other to get matched when the odds move against you.
By:
Latalomne
When: 09 Feb 18 19:55

Feb 9, 2018 -- 1:28PM, Darlo Bantam wrote:


How about reducing or getting rid of in-play delays on other sports too, especially those 5-second delays on the likes of tennis, cricket, basketball, etc, where there is no market suspension and the delay benefits nobody.Other than that, I don't think I can question any of the other points raised above.


I'm quite happy for it to be removed from racing markets, but saying the 5-second delay benefits nobody on other sports is disingenuous.  It absolutely does give you A CHANCE to cancel any bets if you're watching *most* live video offerings.

By:
Willie Shafter.
When: 09 Feb 18 19:59
its xmassssssssssssssssssssssssssssssssssssss
By:
Deltâ
When: 09 Feb 18 21:07
funny how some rare posters arrive to big it up to suit themselves


yet have no other contributions, ever!


hmmm
By:
sparrow
When: 09 Feb 18 21:15
ease Plain
By:
Willie Shafter.
When: 09 Feb 18 21:38
ph.     09 Feb 18 19:15 
in the scheme of things removing that 1 sec still leaves the majority at least half a furlong behind live so it is irrelevant really

Crazy
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