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Big Boss
21 Dec 17 13:34
Joined:
Date Joined: 08 Jun 02
| Topic/replies: 5,046 | Blogger: Big Boss's blog
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now logged me out and cant log back in
Pause Switch to Standard View site fecked again
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Report Darlo Bantam December 21, 2017 5:39 PM GMT
Looks like something's finally happening.
Report alun2005 December 21, 2017 5:39 PM GMT
Logged in OK but can't place bets.
Report elise December 21, 2017 5:40 PM GMT
when I get an active market i'll buy them a hamper
Report OVERSEAS December 21, 2017 5:41 PM GMT
small glimpse of life in exchange land...
Report Big Boss December 21, 2017 5:42 PM GMT
hamsters have awoken from their hibernation, wheels are turning slowly
Report OVERSEAS December 21, 2017 5:44 PM GMT
one or two returning from the crimbo p*** up and seeing the need to stick a fifty pence coin in the meter...
Report sparrow December 21, 2017 5:44 PM GMT
Nothing happening here.
Report aberdonia December 21, 2017 5:48 PM GMT
Android site is up but cannot place any bets, error message appearing.

my balance is also showing as zero on the front, but the correct figure on a back screen

hope money is not disappearing in the cloud.
Report Wesdag December 21, 2017 5:48 PM GMT
API still gubbed, will be fixed last, almost as an after-thought.

Plain
Report aberdonia December 21, 2017 5:48 PM GMT
Android site is up but cannot place any bets, error message appearing.

my balance is also showing as zero on the front, but the correct figure on a back screen

hope money is not disappearing in the cloud.
Report impossible123 December 21, 2017 5:49 PM GMT
It happens once too often, can they not do something to prevent it happening again? Surely they must know why it happens, and how to fix it. Thank goodness, it is not King George's Chase day or the Cheltenham Festival otherwise positions held for the big races cannot be reconciled accordingly.

Not good Betfair, could do a lot better!
Report elise December 21, 2017 5:53 PM GMT
I think it's off again
Report tashkent terror December 21, 2017 5:53 PM GMT
Would be nice to think they have a factory re-set button that can take us back to the old site about 7 years ago.
Report elise December 21, 2017 5:55 PM GMT
came up and they closed races whilst they checked it, but then they took site offline again
Report minardi December 21, 2017 5:55 PM GMT
Never known a crash as prolonged and as severe as this. Very very fragile considering they hold peoples money.
Report OVERSEAS December 21, 2017 5:59 PM GMT
if and when back up, will withdraw a chunk....must be 3 hours plus now...
Report DAN1974 December 21, 2017 6:02 PM GMT
they should offer some form of compensation, a lot of people trading horse racing would of been completely stuffed this afternoon, i was lucky and didnt have anything running in the later races.
Report OVERSEAS December 21, 2017 6:03 PM GMT
only had the one lay bet in the Exeter 2.40 which I wanted to trade....thankfully it didnt win...
Report DAN1974 December 21, 2017 6:04 PM GMT
i think it went down just before that race.
Report OVERSEAS December 21, 2017 6:05 PM GMT
Your right Dan....crashed about a minute after I laid the horse...
Report dustybin December 21, 2017 6:06 PM GMT
I think its officially now labelled a complete farce
Report elise December 21, 2017 6:06 PM GMT
they are trying to jump start the banger again
Report DAN1974 December 21, 2017 6:07 PM GMT
yeah, i suppose on the other hand you can get lucky during one of these crashes, if youve backed something to lay and it wins.
Report impossible123 December 21, 2017 6:08 PM GMT
Maybe new recruits from Russia...that lot that does the equivalent of Norton Antivirus for computers whose name starts with the alphabet 'K' and ends sounding like a prominent football channel.

The last time this happened I was compensated with a £10 free bet despite out of pocket for much more than that.
Report aberdonia December 21, 2017 6:08 PM GMT
that is me back in with the correct balance showing.  cant place bets though with the 6.15 suspended.
Report impossible123 December 21, 2017 6:10 PM GMT
Working now.
Report DaveBC December 21, 2017 6:11 PM GMT
Can log in but that's it.. Can't place bets..
Report elise December 21, 2017 6:11 PM GMT
not working now here
Report prepared83 December 21, 2017 6:12 PM GMT
not working for me, did the crash happen when the cash race money was paid out?
Report cool eddy December 21, 2017 6:12 PM GMT
mutiples working on exchangeGrin
Report DaveBC December 21, 2017 6:12 PM GMT
"Error in Matcher" Never seen that before..
Report aberdonia December 21, 2017 6:12 PM GMT
there was an error processing your bet(s). Please confirm if the bet was placed in Open Bets tab
Report DAN1974 December 21, 2017 6:13 PM GMT
it better be working for the darts
Report Darlo Bantam December 21, 2017 6:14 PM GMT

Dec 21, 2017 -- 12:12PM, prepared83 wrote:


not working for me, did the crash happen when the cash race money was paid out?


I think you might be right. That was the last thing that updated for me before it went down.

Report kevo December 21, 2017 6:14 PM GMT
Working here now
Report elise December 21, 2017 6:15 PM GMT
try and place a bet
Report Wesdag December 21, 2017 6:16 PM GMT
Markets still suspended on gruss.
Report DaveBC December 21, 2017 6:16 PM GMT
Still fecked..
Report DaveBC December 21, 2017 6:18 PM GMT
Anoth errace missed! :(
Report bodey December 21, 2017 6:19 PM GMT
no its not
Report OVERSEAS December 21, 2017 6:20 PM GMT
a fair 1.01 beat that would have been at Chelmsford...
Report kevo December 21, 2017 6:21 PM GMT
Your right elise, tried a sample bet, still not working.
Report elise December 21, 2017 6:21 PM GMT
think we're back in maintenance mode
Report eightbo December 21, 2017 6:21 PM GMT
What's the book like at the evening meetings?
Report kevo December 21, 2017 6:23 PM GMT
Been logged out now.
Report Darlo Bantam December 21, 2017 6:23 PM GMT
Interesting footer on maintenance page:

??comWebFooterLink1Text?? ??comWebFooterLink2Text?? ??comWebFooterLink3Text?? ??comWebFooterLink4Text??
Report elise December 21, 2017 6:26 PM GMT
What's the book like at the evening meetings?

dundalks around 120 ish
Report elise December 21, 2017 6:26 PM GMT
130 ish now
Report piston December 21, 2017 6:26 PM GMT
as usual the info coming out of BF Customer Services was cr*p or even worse!!!!...............When the incident first occurred if you loaded ( or should I say tried to load)  BF a message appeared on the screen to say BF is taken out of action because of a software update and will be back at 06:00 tomorrow.....the next message that appeared was BF apologized for a technical issue caused by a capacity problem..EXCUSE ME..... WE ARE IN THE MIDDLE WEEK OF DECEMBER AND ON A FRIGGIN THURSDAY!!!!!!....I ask you
Report Aladdin Sane December 21, 2017 6:35 PM GMT
We have no updates even though we said we’d keep you updated every 15 mins, but rest assured, when we do eventually get up in running the only compensation we’ll be offering is likely to be a free £10 bet on any of our Casino Games.  We will say sorry, but we don’t really mean it because if we did we’d surely be trying to do something to stop these all too frequent crashes from re-occurring.
Report dave1357 December 21, 2017 6:37 PM GMT
They've been ransomwared imo.  Desperately trying to use backups to get things going again.
Report elise December 21, 2017 6:41 PM GMT
must be 4 hours now, appalling really
Report kevo December 21, 2017 6:41 PM GMT
Down for 4 hours now.
Report flushgordon1 December 21, 2017 6:41 PM GMT
Arsebiscuits
Report flushgordon1 December 21, 2017 6:41 PM GMT
Arsebiscuits
Report flushgordon1 December 21, 2017 6:41 PM GMT
Arsebiscuits
Report flushgordon1 December 21, 2017 6:41 PM GMT
Arsebiscuits
Report flushgordon1 December 21, 2017 6:41 PM GMT
Arsebiscuits
Report flushgordon1 December 21, 2017 6:41 PM GMT
Arsebiscuits
Report flushgordon1 December 21, 2017 6:42 PM GMT
Arsebiscuits
Report dr . atkins December 21, 2017 6:42 PM GMT
it takes time from malta to the uk they should be at gatwick soon
Report scott38c December 21, 2017 6:44 PM GMT
And the update is that there are still no updates!! Classic betfair! They do not care as they have no real rival. They may give us a tenner and say how sorry they are until next time. No lessons ever get learned. It will happen again and again...........
Report elise December 21, 2017 6:46 PM GMT
don't count on that tenner
Report aberdonia December 21, 2017 6:47 PM GMT
there have been twitter updates, the guy managing the betfair twitter account is being ripped to shreds.
Report aberdonia December 21, 2017 6:48 PM GMT
i have suggested to betfair on twitter that there be a commission free day as compensation for this fck up.
Report elise December 21, 2017 6:50 PM GMT
ask them if they can start with a downtime free day abs
Report loui December 21, 2017 6:53 PM GMT
Audrey Harrison has got back up quicker
Report loui December 21, 2017 6:53 PM GMT
Audrey Harrison has got back up quicker
Report wisewords December 21, 2017 6:54 PM GMT
can't believe it's still down
Report sparrow December 21, 2017 6:55 PM GMT
We do apologise for the lengthy downtime. We are still looking into the technical issues and we are hoping to get these resolved as soon as possible.

11m
Report lewy December 21, 2017 6:57 PM GMT
Can't withdraw either. Had earmarked account funds for xmas shopping and today is last day to withdraw. Hoping up and running soon.
Report maggot December 21, 2017 6:57 PM GMT
absolute disgrace.
Report ProSniper December 21, 2017 6:58 PM GMT
Hackers holding out for a good Christmas.. Laugh
Report Daryl Revok December 21, 2017 6:58 PM GMT
Is M@tchb00k worth loading up for greyhounds, horses or nfl? Never been on there.
Report Darlo Bantam December 21, 2017 7:01 PM GMT
Guarantee it comes back on in the next few minutes. Only chance I had today was between 2pm and 7pm.
Report DIE LINKE December 21, 2017 7:02 PM GMT
To paraphrase Robert Geldof "Just give them the f**king money!"
Report hulk23 December 21, 2017 7:03 PM GMT
do shareholders bring this regular debacle up the agm's ? 

surely they should be asking what the **** is going on  ...
Report pumphol. December 21, 2017 7:03 PM GMT
Perhaps they will open sportsbook up to more than 50p stakes while its down.





In essence their not taking a bean at the moment then Laugh
Report sparrow December 21, 2017 7:07 PM GMT
Back now I think.
Report elise December 21, 2017 7:08 PM GMT
looks more promising I got a bet matched
Report big aitch December 21, 2017 7:08 PM GMT
gruss is up, but will it suspend instead of going in running?
Report aberdonia December 21, 2017 7:10 PM GMT
back and working according to betfair on twitter
Report wisewords December 21, 2017 7:11 PM GMT
yeah we're back
Report hulk23 December 21, 2017 7:11 PM GMT
is this when you find out all your losing bets got matched but none of your winners did ?
Report aberdonia December 21, 2017 7:14 PM GMT
at 19.08 , 100 quid was put into my account for that cash race...

would not surprise me if cash race payments did not play a part in this fck up.
Report BESTMATE44 December 21, 2017 7:17 PM GMT
Live video is fcked.
Report garryc December 21, 2017 7:18 PM GMT
anyone got a balance in their account mine is missing my money
Report john92 December 21, 2017 7:45 PM GMT
The fact I'm still sat here in the hope live video comes back should be a wake up call about what I'm doing with my life
Report pablo-fanque December 21, 2017 8:18 PM GMT
lol John

i'm in the same boat , sitting here waiting for the forum to allow me to use emojis
Report john92 December 21, 2017 8:22 PM GMT
LV is back so my life is just fine. Nothing to see here Laugh
Report Darlo Bantam December 21, 2017 8:54 PM GMT

Dec 21, 2017 -- 1:14PM, aberdonia wrote:


at 19.08 , 100 quid was put into my account for that cash race... would not surprise me if cash race payments did not play a part in this fck up.


>

I genuinely hope it was the Cash Race.

An immoral hair-brained scheme, which pays back a tiny percentage of your winnings and even commission, does little to instil good will among customers; to do what? Prevent people making far more in four hours of site time, lose far more for Betfair in lost commission and lose far more good will among customers.

Report madrigal December 21, 2017 9:16 PM GMT
Wasn't on this afternoon--what did I miss ??Crazy
Report aasbff December 21, 2017 10:21 PM GMT
Neither was I. Will be back tomorrow though, I can't stay away from beautiful Betfair Love

It's a shame it's now run by incompotent idiots though isn't it?!
Report colonel mossy December 21, 2017 10:23 PM GMT
I'd backed Pauls Hill on the sportsbook at 14-1 yet in settled bets it says it won but no returns showing which never happens when I've won.Been on LC to see what the **** is going on.There has been a delay with our traders because of the outage LC said and You will be paid shortly.FFS the race was at 2.25pm............sheeeeeeeeesh
Report hulk23 December 21, 2017 10:33 PM GMT
1000/1 here for as much as you like colonel.  if that makes it any better.

... probably not
Report colonel mossy December 21, 2017 10:39 PM GMT
I checked my statement Hulk and it's not been paid so I will wait to see if the useless **** actually pay me.Total shambles that today that messed up the software I use. They really do seem to run it like a school tuck shop....clueless
Report colonel mossy December 21, 2017 10:42 PM GMT
So You backed in running on the exchange then Hulk at 1000 i presume by what your saying because i did watch the race and it did come with a wet sail at the end from having no chance with a furlong to go.
Report the bloob December 21, 2017 11:15 PM GMT
I put up a back bet in the antepost market for the King George on Disko, it was nowhere near getting matched when the site went down. During the downtime the horse was withdrawn from the race and yet when the site came back up again the horse was still in the market and all cash on the blue side had been swept up

how is this allowed? surely all bets should be voided?
Report Escapee December 22, 2017 1:21 AM GMT
@The Bloop, One would hope that they rewind the market and cancel any aftertimers? ( I never do ante post so don't know the specific rules )

Lot of understandable frustration in this thread, But hey, chit happens, complicated things go tits up. Getting emotional about it rarely achieves much.

I'm guessing most people don't have a Scooby Do how many, absolutely utterly vital links, there are to get all the magic to work, its huge, there are so many ways
and so many reasons the electrons can stop dancing, its a true marvel not possible 15 years ago and yet people moan at occasional hiccoughs.

Hey ho.

If life serves you lemons, make lemonadeHappy


seasoning greets
Report BigField December 22, 2017 2:39 AM GMT
so how does one go about getting the free tenner on the casino? been a while since I played a bit of the old roulette!
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