site fecked again

Looks like something's finally happening.

Logged in OK but can't place bets.

when I get an active market i'll buy them a hamper

small glimpse of life in exchange land...

hamsters have awoken from their hibernation, wheels are turning slowly

one or two returning from the crimbo p*** up and seeing the need to stick a fifty pence coin in the meter...

Nothing happening here.

Android site is up but cannot place any bets, error message appearing.

my balance is also showing as zero on the front, but the correct figure on a back screen

hope money is not disappearing in the cloud.

API still gubbed, will be fixed last, almost as an after-thought.

Android site is up but cannot place any bets, error message appearing.

my balance is also showing as zero on the front, but the correct figure on a back screen

hope money is not disappearing in the cloud.

It happens once too often, can they not do something to prevent it happening again? Surely they must know why it happens, and how to fix it. Thank goodness, it is not King George's Chase day or the Cheltenham Festival otherwise positions held for the big races cannot be reconciled accordingly.

Not good Betfair, could do a lot better!

I think it's off again

Would be nice to think they have a factory re-set button that can take us back to the old site about 7 years ago.

came up and they closed races whilst they checked it, but then they took site offline again

Never known a crash as prolonged and as severe as this. Very very fragile considering they hold peoples money.

if and when back up, will withdraw a chunk....must be 3 hours plus now...

they should offer some form of compensation, a lot of people trading horse racing would of been completely stuffed this afternoon, i was lucky and didnt have anything running in the later races.

only had the one lay bet in the Exeter 2.40 which I wanted to trade....thankfully it didnt win...

i think it went down just before that race.

Your right Dan....crashed about a minute after I laid the horse...

I think its officially now labelled a complete farce

they are trying to jump start the banger again

yeah, i suppose on the other hand you can get lucky during one of these crashes, if youve backed something to lay and it wins.

Maybe new recruits from Russia...that lot that does the equivalent of Norton Antivirus for computers whose name starts with the alphabet 'K' and ends sounding like a prominent football channel.

The last time this happened I was compensated with a £10 free bet despite out of pocket for much more than that.

that is me back in with the correct balance showing.  cant place bets though with the 6.15 suspended.

Working now.

Can log in but that's it.. Can't place bets..

not working now here

not working for me, did the crash happen when the cash race money was paid out?

mutiples working on exchange

"Error in Matcher" Never seen that before..

there was an error processing your bet(s). Please confirm if the bet was placed in Open Bets tab

it better be working for the darts

Dec 21, 2017 -- 12:12PM, prepared83 wrote:

not working for me, did the crash happen when the cash race money was paid out?

I think you might be right. That was the last thing that updated for me before it went down.

Working here now

try and place a bet

Markets still suspended on gruss.

Still fecked..

Anoth errace missed! :(

no its not

a fair 1.01 beat that would have been at Chelmsford...

Your right elise, tried a sample bet, still not working.

think we're back in maintenance mode

What's the book like at the evening meetings?

Been logged out now.

Interesting footer on maintenance page:

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What's the book like at the evening meetings?

dundalks around 120 ish

130 ish now

as usual the info coming out of BF Customer Services was cr*p or even worse!!!!...............When the incident first occurred if you loaded ( or should I say tried to load)  BF a message appeared on the screen to say BF is taken out of action because of a software update and will be back at 06:00 tomorrow.....the next message that appeared was BF apologized for a technical issue caused by a capacity problem..EXCUSE ME..... WE ARE IN THE MIDDLE WEEK OF DECEMBER AND ON A FRIGGIN THURSDAY!!!!!!....I ask you

We have no updates even though we said we’d keep you updated every 15 mins, but rest assured, when we do eventually get up in running the only compensation we’ll be offering is likely to be a free £10 bet on any of our Casino Games.  We will say sorry, but we don’t really mean it because if we did we’d surely be trying to do something to stop these all too frequent crashes from re-occurring.

They've been ransomwared imo.  Desperately trying to use backups to get things going again.

must be 4 hours now, appalling really

Down for 4 hours now.

Arsebiscuits

Arsebiscuits

Arsebiscuits

Arsebiscuits

Arsebiscuits

Arsebiscuits

Arsebiscuits

it takes time from malta to the uk they should be at gatwick soon

And the update is that there are still no updates!! Classic betfair! They do not care as they have no real rival. They may give us a tenner and say how sorry they are until next time. No lessons ever get learned. It will happen again and again...........

don't count on that tenner

there have been twitter updates, the guy managing the betfair twitter account is being ripped to shreds.

i have suggested to betfair on twitter that there be a commission free day as compensation for this fck up.

ask them if they can start with a downtime free day abs

Audrey Harrison has got back up quicker

Audrey Harrison has got back up quicker

can't believe it's still down

We do apologise for the lengthy downtime. We are still looking into the technical issues and we are hoping to get these resolved as soon as possible.

11m

Can't withdraw either. Had earmarked account funds for xmas shopping and today is last day to withdraw. Hoping up and running soon.

absolute disgrace.

Hackers holding out for a good Christmas..

Is M@tchb00k worth loading up for greyhounds, horses or nfl? Never been on there.

Guarantee it comes back on in the next few minutes. Only chance I had today was between 2pm and 7pm.

To paraphrase Robert Geldof "Just give them the f**king money!"

do shareholders bring this regular debacle up the agm's ? 

surely they should be asking what the **** is going on  ...

Perhaps they will open sportsbook up to more than 50p stakes while its down.





In essence their not taking a bean at the moment then

Back now I think.

looks more promising I got a bet matched

gruss is up, but will it suspend instead of going in running?

back and working according to betfair on twitter

yeah we're back

is this when you find out all your losing bets got matched but none of your winners did ?

at 19.08 , 100 quid was put into my account for that cash race...

would not surprise me if cash race payments did not play a part in this fck up.

Live video is fcked.

anyone got a balance in their account mine is missing my money

The fact I'm still sat here in the hope live video comes back should be a wake up call about what I'm doing with my life

lol John

i'm in the same boat , sitting here waiting for the forum to allow me to use emojis

LV is back so my life is just fine. Nothing to see here

Dec 21, 2017 -- 1:14PM, aberdonia wrote:

at 19.08 , 100 quid was put into my account for that cash race... would not surprise me if cash race payments did not play a part in this fck up.

>

I genuinely hope it was the Cash Race.

An immoral hair-brained scheme, which pays back a tiny percentage of your winnings and even commission, does little to instil good will among customers; to do what? Prevent people making far more in four hours of site time, lose far more for Betfair in lost commission and lose far more good will among customers.

Wasn't on this afternoon--what did I miss ??

Neither was I. Will be back tomorrow though, I can't stay away from beautiful Betfair

It's a shame it's now run by incompotent idiots though isn't it?!

I'd backed Pauls Hill on the sportsbook at 14-1 yet in settled bets it says it won but no returns showing which never happens when I've won.Been on LC to see what the **** is going on.There has been a delay with our traders because of the outage LC said and You will be paid shortly.FFS the race was at 2.25pm............sheeeeeeeeesh

1000/1 here for as much as you like colonel.  if that makes it any better.

... probably not

I checked my statement Hulk and it's not been paid so I will wait to see if the useless **** actually pay me.Total shambles that today that messed up the software I use. They really do seem to run it like a school tuck shop....clueless

So You backed in running on the exchange then Hulk at 1000 i presume by what your saying because i did watch the race and it did come with a wet sail at the end from having no chance with a furlong to go.

I put up a back bet in the antepost market for the King George on Disko, it was nowhere near getting matched when the site went down. During the downtime the horse was withdrawn from the race and yet when the site came back up again the horse was still in the market and all cash on the blue side had been swept up

how is this allowed? surely all bets should be voided?

@The Bloop, One would hope that they rewind the market and cancel any aftertimers? ( I never do ante post so don't know the specific rules )

Lot of understandable frustration in this thread, But hey, chit happens, complicated things go tits up. Getting emotional about it rarely achieves much.

I'm guessing most people don't have a Scooby Do how many, absolutely utterly vital links, there are to get all the magic to work, its huge, there are so many ways
and so many reasons the electrons can stop dancing, its a true marvel not possible 15 years ago and yet people moan at occasional hiccoughs.

Hey ho.

If life serves you lemons, make lemonade


seasoning greets

so how does one go about getting the free tenner on the casino? been a while since I played a bit of the old roulette!