Gruss software - cannot log in..

lads at market rasen saying same..ive just tried to open another and same for me

thanks

just trying to log back in after popping out for a while but got the same problem. good to see its not just me.

All i'm getting is (retry #1) (retry #2) etc

Not loading markets

still?

Still the same just tried it.

normal bf interface ok?

zinger meal no probs mate

Gruss Software‏ @grusssoftware 4h4 hours ago

There is a problem affecting some users where the API call to fetch the data is taking too long and it times out and keeps trying

Gruss Software‏ @grusssoftware 4h4 hours ago

It is an issue with the API server not responding in an appropriate time

Gruss Software‏ @grusssoftware 3h3 hours ago

As its not affecting everyone, I would try rebooting everything including modem/router, leave switched off for 5 mins and try again

suited and booted kfc bucket still the same price

lets say I back a horse 5/1, can the gruss software lay off all the profit,one click the button and it lays off all
the profit at the falling price matching the money all the way down till the trade is complete or obviously the
price stops and goes the other way and it still completes the trade.

If you mean can you trade out by one click then yes, you can pre set a lay at a lower price and fire the lay in or you can use the level profit column which is there to continually show you your potential profit or loss should you click that button at that moment.

Obviously you could hit the button just as the market moves against and you therefore miss, but there is also an option whereby you can opt to fire a bet at a given number of ticks above what is currently in the level profit column which in effect is giving you a buffer zone.

not interested in level profit, that would be the enemy of my trade, so I put lay up for 1k at 1.70 and I fire off
the bet at 2.00, it will automatically lay everything off at that price 1.70, it will over ride people trying to back
the horse at a lower price. so in effect the trade will be completed all at that price.

If you instruct it to lay the 1k at 1.7, provided it gets there that's what it will do whilst the customers are there to take it all of course, if someone came in trying to back it at 1.5, they'd get your 1.7, that's if you're starting whilst it's at 2 and heading down.

If you fired the bet whilst it was already sub 1.7, you'd get matched at lower of course.

Is your gruss working right now?

fooked...it better be back by tomorrow afternoon

Endless loop here trying load markets - 214 attempts

Let's hope.

I gave up after retry no. 3

kaput here at 07:24

yes still the same here - might end up having a day off unless this is sorted.

rebooted routers and can markets load up fine now - although the login is abit different. anyhow its working thats the main thing.

still retrying here

Greg & everyone else with this problem, here's the answer:

http://www.gruss-software.co.uk/forum/viewtopic.php?f=13&t=9844

Hi,

Around 6pm on 19-Aug-2017 Betfair added a new soccer market that has unexpected characters in the API data feed that our software was not able to handle.
The result of this caused the software to get stuck trying to load the market data.
We have released a new version that can handle this problem.
This new version was previously being Beta tested by some users as it contains new features.
You can read about the new features in the following post:-
http://www.gruss-software.co.uk/forum/viewtopic.php?f=9&t=9763
The software should auto update to this new version but if it doesn't then uninstall via Windows Control Panel and then install via the following link:-
http://www.gruss-software.co.uk/Betting_Assistant/Betting_Assistant.msi

Thanks Wes & Willie

All Snorted

Thanks, Wes.  Wondered what was going on when I left my PC to login and came back to find it on its 176th attempt to load the markets! 

Out of interest, does the auto-updater work for anybody?  It never has for me....

Auto updater works fine for me Lat.

Yes auto-updater works here, just need to say ok to a windows pop-up box asking about installing software.

Has only been a feature of a very recent version of gruss.

Hi Willie when I try to reinstall I get error 1310 requesting verification to access directory?

Don't like the look of this new log in page

International or Romanian only option?  WTF is that all about

Then remember username. Doesn't look safe

formboy,

if you're on Twitter ask there: @grusssoftware

or go to their forum: http://www.gruss-software.co.uk/forum/viewtopic.php?f=13&t=9844

Cheers Wesdag

Betting Assistant News

The current official version is 1.3.0.37a



mine now says  1.3.0.38j

guess the people that use gruss software are predominantly layers, I'm thinking about getting this software in the next few months, whats the average time to become proficient using gruss, days / weeks or months

1 hour

J here as well delta.

Something don't look right. That international or Romanian sounds dodgy

What on earth is this full stream option as well? 

PS?   OS?   TO?   SL?

£1 liquidity now showing....?

i wonder if BETFAIR asked for this so that it LOOKS like more liquidity is in the market....???

getting desperate now.

90% of the features I turn off, have one back and lay column, one custom column, override odds ticked pre-set back and lay and off I go......yeah about 1 hour.

It's the version I had to update to in order to use 2 step authentication.

Aug 20, 2017 -- 1:58PM, jamesdean wrote:

J here as well delta.Something don't look right. That international or Romanian sounds dodgyWhat on earth is this full stream option as well?  PS?   OS?   TO?   SL?

http://www.gruss-software.co.uk/forum/viewtopic.php?f=9&t=9763

the matching seems different/slicker... in-running

Aug 20, 2017 -- 2:00PM, HappyHibby wrote:

£1 liquidity now showing....?i wonder if BETFAIR asked for this so that it LOOKS like more liquidity is in the market....???getting desperate now.

Step forward the prophet of doom.

The end is nigh.

The end is nigh....

unless liquidity changes DRAMATICALLY....

showing up £1 bets (that were already there anyway) ain't DRAMATIC.

I didnt notice this being discussed here
Ive seen plenty of £1s pop up on their own.
Unless they are whats left of a bot matching them.
Eitherway they look pretty bad for the thread bare exchange

I can't get past the new login screen due to security reasons.  Got to add to IE trusted sites or something.

Indeed, you have to add a lot of junk (connect.facebook, google-analytics, iesnare! and more) to IE trusted sites just to be able to log in via the app.  Not a great move.

Added all them, carstairs, and now getting script errors on the sign on screen.  Got past them and it's still taking an age to load the markets.

I've been away for a few days,so just uploaded the new 38j version. It's got the TO and SL with red crosses,and PS and OS with red ticks. Is this how it's supposed to be? I've read the gruss forum threads,but it's a bit gobbled**** to me. Seems to be running ok as it is,but yes,there are big(no liquidity) spaces,and its showing lots of £1 bets(in-running).

The major change in this version is price and order streaming. Streaming is enabled by default and can be disabled in general preferences. Streaming can also be toggled on and off by clicking "PS" and "OS" in the status bar at the top of the screen.

The prices are updated as before according to the refresh rate you set or alternatively you can tick "Full stream" in betting options. This option is available just above where you enter the refresh rate. Prices will then be updated as soon as received. Bets are always updated as soon as new data received.

There are also special Excel triggers to enabled/disable streaming which can be entered in cell Q2. Their names are self explanatory. They are as follows:-

PRICE-STREAM-ON
PRICE-STREAM-OFF
ORDER-STREAM-ON
ORDER-STREAM-OFF
ALL-STREAM-ON
ALL-STREAM-OFF

I think the change was forced out cos of some change to the football markets. Hopefully now everyone's using the new version any bugs will get picked up quicker and sorted

im disappointed we've lost the ping rate box.

there are no bet refresh data under 'performance' either

if u click the PS box top right, the ping rate box will appear back...you just cant use Full Stream mode while ping rate is showing

ty rl..just discovered that and was about to post

I just tried that aswell RL
It also starts the perfomance log data if you untick it

Its strange how now there are no failed bet refresh /price refeshes now
What do we take from that?

robbie williams

now that £1s show in the betting , it seems to have highlighted how poor in running liquidity is

With that PS ticked, it doubles the amount of CPU that BA uses here.

hardly makes any diff in mine.

my PC is ancient I might add, bought it second hand off of some bloke called flintstone!

No irish meetings in the quick pick list despite adding them in options?

Just added them ok here?

My fault, Rosscommon abandoned