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Betfair Account Hacked

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By:
onlooker
When: 03 Jul 17 15:42
^ YES you do NEED a SMARTPHONE -

- to accept the second layer of Log-In code from Betfair - Sent by Betfair to your SMARTPHONE ONLY.

If you do NOT own a SmartPHONE - then they CANNOT send anything to you - according to Betfair Customer Services.
By:
Brian
When: 03 Jul 17 15:56
Yes you need a smartphone but it can be used to improve desktop security.
By:
dustybin
When: 03 Jul 17 15:58
*smartphone or tablet
By:
jamesdean
When: 03 Jul 17 16:04
You can then tick the trusted device option, so if you use the same device whether it be computer/laptop/phone
you don't have to keep entering a 2nd code other than your password on that device. If anyone else tried to log in
using another device they would still have to enter the 2 step code, which changes every 30 seconds
By:
The Mule 26
When: 03 Jul 17 19:48
I left because of issues with management casemoney, in 2014. Nothing major but time to leave. Loved working there though, as a massive sports fan and gambler, I was in my element. I had a great 5 years there and undoubtedly the highlight of my working life. I wasn't learning anything either, they were relying on me too much and I wasn't being rewarded so naturally I had to move on. I worked for 2 more mainstream gambling firms and both had much fewer hacked cases than BF, but then BF is massive worldwide company and with Exchange etc, and money sitting in, they are massively attractive for fraudsters. I honestly loved trapping funds from hacks though, best part of my job by far. Let's just say Ukranian BF accounts were a constant problem for receiving the funds. Betfair did their obligations by introducing two-factor and I have not negativity towards the company at all. There was no indications any issues with Betfair, want to make that clear. However, I am honest guy, and I always stood up for the punter. Saying no unauthorised access is unacceptable if they can't back it up. I wasn't backward in coming forward in telling people what we needed to do to stop these cases.
By:
pablo-fanque
When: 03 Jul 17 20:14
the mule , did you ever have to investigate why some people have money taken from their accounts every Wednesday at 12:00 ?
By:
ph.
When: 03 Jul 17 20:17
wrong squad, thats theft and Robbery squad needed rather than Fraud Dept
By:
Callisto-moon
When: 04 Jul 17 13:38
Are the apps offering two step ?
By:
dave1357
When: 04 Jul 17 14:34
two step is applied at any method of logon- web page, gruss etc or betfair app.
By:
duffy
When: 04 Jul 17 15:25
jamesdean
     03 Jul 17 16:04
You can then tick the trusted device option, so if you use the same device whether it be computer/laptop/phone
you don't have to keep entering a 2nd code other than your password on that device. If anyone else tried to log in
using another device they would still have to enter the 2 step code, which changes every 30 seconds 


Correct on betfair web but not on Gruss, checking the trusted devices in betfair and logged into gruss once appended and subsequent log ins still require the code appended everytime. Unlike betfair there is no check box saying this is a trusted device to be found on gruss
By:
duffy
When: 04 Jul 17 17:48
got it now, wasn't using the newer version.
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