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SITE AWFULLY SLOW TO REFRESH PAGES...AGAIN

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Replies: 96
By:
Percy Filth
When: 17 Apr 17 13:30
Bad as ever on firefox, chrome seems ok
By:
Brian
When: 17 Apr 17 13:34
Chrome might be the answer to my improvement as now working solely off Chrome.
By:
tips
When: 17 Apr 17 13:41
yeah sticky todayCry
By:
inrunninggg
When: 17 Apr 17 13:52
everytime i try to lay at say 3.2  inrunning...i go to put the the amount to LAY in and it jumps back into the price section.....Be very carefull guys....people are going to get BURNT badly !!!!!!!!
By:
guinness2dear
When: 17 Apr 17 14:08
I get that, it's not safe until the price turns blue.
By:
broadsword
When: 17 Apr 17 14:09
yep.......site just isnt responding to clicks fast enough
By:
piston
When: 17 Apr 17 14:14
Today's report so far
1...Even asked me to LOGIN to post a reply....even though already logged in
2...Bets sit there for 15 seconds before being matched even if price showing is that the price I want is  is available ..A severe IN RUNNING issue
3...Changing a race on exchange takes about 15 seconds to show new race prices
4...Even though I have settings on BF to show price changes every 2 seconds it sometimes takes 10 to 15 seconds to change
5....Sometimes get error 404 when looking at BF My account
6....Need I go on about another few issues

ALL OTHER WEBSITES ARE FINE INCLUDING BETDA? (however on there you cannot watch in running on ATR races)

THESE PROBLEMS EXIST ON 2 DIFFERENT LAPTOPS USING 2 DIFFERENT OP SYSTEMS ( one on Windows 10 Chrome and one on Windows 7 IE ). BOTH HAVE HAD CACHE CLEARANCE DONE AND COOKIES CLEARED ETC ETC

HELPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP!!!
By:
salmon spray
When: 17 Apr 17 14:19
I'd settle for 10/15 secs at the moment. Mine is taking 2 mins to refresh however I set auto-refresh and the refresh button doesn't work any more.
By:
onlooker
When: 17 Apr 17 14:21
^ Surely, then -  With ALL those DIFFERENT machines, and Operating Systems, suffering similar stutterings  -

That could easily point to your Internet Service Provider CONNECTION/ROUTE TO BETFAIR being flawed.

That has been an issue in the past.
By:
piston
When: 17 Apr 17 14:25
seems strange that someone said on here that they were having problems with Virgin Media and I use BT and ALSO why do all other sites work OK including BET**Q
By:
madhatters
When: 17 Apr 17 14:26
The one constant Looky is trying to view BF
By:
salmon spray
When: 17 Apr 17 14:35
There seems to be no connection with browsers,Service Providers or even brands of computers onlooker.
What does seem common to those of us having problems is that it started about 5/6 days ago. Incidentally does anybody have a number you can ring them on to raise this issue. The customer service number on help only gives you options to make bets,payments etc.
By:
dave1357
When: 17 Apr 17 14:35
ffs will you guys download one of geekstoy/gruss/betangel and stop moaning because you are using the worst possible betting interface and getting the predicted results.
By:
salmon spray
When: 17 Apr 17 14:36
I have no intention of downloading that sort of crap. I am interested in having a bet not becoming an IT geek.
By:
onlooker
When: 17 Apr 17 14:46
salmon - 0344 871 0000 ... then Option 4

Unfortunately, though, you will nowadays be connected to somewhere in the Colonies.
By:
treetop
When: 17 Apr 17 14:51
Does the problem not involve permissions within the browsers ? I have cleared cache and cookiesbut recall some months ago being told on the forum that ticking (or unticking) certain permissions enabled BF to operate better. Cant recall the details though,just thinking aloud.
By:
salmon spray
When: 17 Apr 17 14:53
Thanks onlooker.
I might try tomorrow if no improvement. I'm not joining pernicious ( imo ) sites such as Facebook or,even worse,Twitter just to talk to Betfair.
By:
sparrow
When: 17 Apr 17 14:57
I think there was a Windows Update last week.
Could this have had some impact on a few of you?
By:
piston
When: 17 Apr 17 15:08
strange all problems from last week or two  have cleared without me doing anything.....will  not count my chickens just yet
By:
dave1357
When: 17 Apr 17 15:17

Apr 17, 2017 -- 2:36PM, salmon spray wrote:


I have no intention of downloading that sort of crap. I am interested in having a bet not becoming an IT geek.


from your posts in this thread, you appear to be getting very IT geeky indeed in your quest to put on a bet.

By:
tips
When: 17 Apr 17 15:54
problems since windows updates last week not too bad here touch wood but not perfect
By:
geoff m
When: 17 Apr 17 15:57
absolutely awfull here bets submitted dissappearing into the ether
By:
salmon spray
When: 17 Apr 17 16:16
It's improved for me on GB racing this afternoon.
I mainly concentrate on US racing though where it has been consistently awful for nearly a week.
Will Rogers at 7.05 will be the test for me.
By:
tips
When: 17 Apr 17 16:59
sh!t there Sadoh christSad
By:
samsson
When: 17 Apr 17 17:22
Been awful all week.
By:
Brian
When: 18 Apr 17 13:44
Weird after a good day yesterday, back to nightmare today for me.
By:
TameTheTiger
When: 18 Apr 17 13:58
placing a bet is slow, in running refresh is about once every 30 seconds
By:
Twoboyz
When: 18 Apr 17 14:06
Odds and stake jumping boxes
By:
geoff m
When: 18 Apr 17 14:27
taking longer than an ATR live picture for bets to hit the screen
By:
BIG GURU
When: 18 Apr 17 14:37
Startrd off ok here,slowing down now Cry
By:
piston
When: 18 Apr 17 15:26
same here....started off fine but gradually deteriorating to its usual cr*p self
By:
guinness2dear
When: 18 Apr 17 15:26
For anyone on Chrome; if ye right-click on refresh and reload, it does liven it up..
By:
broadsword
When: 18 Apr 17 16:01
yep probs here too
By:
bluff
When: 18 Apr 17 16:36
I give up -can't bet on here at the moment-just too frustrating. No apology or explanation from BF-they dont seem to care about their customers.
By:
piston
When: 18 Apr 17 16:54
guiness2dear......you are a star mate as it worked brill for me......WHY DON'T BF CUSTOMER SERVICES DO THEIR JOB AND TELL US THE RESOLUTION...THEY ARE SH1T
By:
BIG GURU
When: 18 Apr 17 17:24
Worked for me too G2D,really should have tried that mesel
By:
guinness2dear
When: 18 Apr 17 17:36
5 guineas each chaps..
By:
Brian
When: 18 Apr 17 21:12
I've been trying to understand the problems of the last few days and have come up with a possible conspiracy theory. Probably nuts but here it is.

Betfair have introduced a method of dealing with resource pressures by prioritising users. One of the factors pertaining to low priority is the amount of time who have been logged on  (using their Betfair interface as Gruss users etc don't seem to be affected) though you seem to be able to reset your status by reloading the home page (or logging off and on presumably).

Yesterday it was fine for me until the Irish Grand National when you would expect some more activity. Today G2D identified the reloading of Betfair improved the situation. Both these events fit in.

Well that's the best I can come up with.
By:
sparrow
When: 18 Apr 17 21:36
I use the standard betfair page and have experienced no problems whatsoever. The whole thing seems a complete mystery as to why a number of users are having this trouble.
By:
matso
When: 19 Apr 17 02:31
This is a Nightmare .. Surely Betfair are aware
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