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Boogie Cat
15 Jan 17 07:53
Joined:
Date Joined: 12 Dec 05
| Topic/replies: 438 | Blogger: Boogie Cat's blog
anybody else having trouble signing in?
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Report 1830 January 15, 2017 8:01 AM GMT
Yeah me for the lat 2 hours.
Latest fault is   

oops try again.
Report Boogie Cat January 15, 2017 8:06 AM GMT
yes same here 'oops try again' probably doing upgrades. would have been nice to let us know, hopefully back on soon
Report The Sawyer January 15, 2017 8:33 AM GMT
Same here - bunch of idiots
Report Boogie Cat January 15, 2017 8:39 AM GMT
customer service not open till 10am. :(  if anyone has any info on this matter please post on this thread. thx
Report metro john January 15, 2017 9:24 AM GMT
Now on official site, when clicking individual horse form, it is not always showing the form but connects to the page, not sure this is my browser or security?is anyone having the same problem?
Report Boogie Cat January 15, 2017 9:31 AM GMT
yes, many parts of the site are unavailable. its been like this for hours, yet nothing from the racing post to explain why.
Report Boogie Cat January 15, 2017 9:33 AM GMT
finally something from the r post.


We are having some problems with the site which affect users' ability to log in. We are working to resolve the situation as quickly as possible and apologise for the inconvenience.
Report lordnoise January 15, 2017 10:31 AM GMT
ttt
Report lordnoise January 15, 2017 10:34 AM GMT
I think they're trying to go live with the new site (to some people or areas) and are having issues.
Report Racingqueen January 15, 2017 10:43 AM GMT
are they building new site?
Report Boogie Cat January 15, 2017 10:46 AM GMT
this is taking a long time to sort out. apparently theres been a problem since 12am.
Report lordnoise January 15, 2017 10:52 AM GMT
Is it everyone or just a select few theyre messing about with ? Can anyone out there sign in ?
Report duncan idaho January 15, 2017 10:57 AM GMT
No, cant sign in...theyve gone with a Home page announcement of the issue so must be tanking for all i suspect   Angry
Report Barton Bank January 15, 2017 10:58 AM GMT
Pop up should say "OH NO, our site is slow, unreliable and overpriced. But we have a lack of competition so we will continue to extract the urine. Regards Bruce"
Report Boogie Cat January 15, 2017 11:01 AM GMT
something to do with a third party that they use for security.
Report Boogie Cat January 15, 2017 11:05 AM GMT
it will probably be fixed about 5 minutes before racing starts, but thats no good.
obviously all members will be receiving a free month due to the inconvenience. ;)
Report lordnoise January 15, 2017 12:13 PM GMT
No access for over 4 hours of prime form reading time now ... how will they make it up to us ?
Report Daryl Revok January 15, 2017 12:16 PM GMT
lordnoise 15 Jan 17 12:13 
No access for over 4 hours of prime form reading time now ... how will they make it up to us ?

Bruce is going to tell us wot his lucky numbers are on the roulette
Report Boogie Cat January 15, 2017 12:19 PM GMT
just a guess, but i think they're working on problem with the new site & blaming it on a 3rd party as an excuse. wouldn't surprise me if it came on just before racing.
i, like you have been waiting around for it to come on. out of order imo
Report Boogie Cat January 15, 2017 12:19 PM GMT
just a guess, but i think they're working on problem with the new site & blaming it on a 3rd party as an excuse. wouldn't surprise me if it came on just before racing.
i, like you have been waiting around for it to come on. out of order imo
Report Parasang January 15, 2017 12:23 PM GMT
They have been having trouble for at least a week.  Often, clicking on RESULTS produces the legend: "There are no results to display".  Gaps in the database seem to be intermittent and random.
Report lordnoise January 15, 2017 12:24 PM GMT
Yes a quiet Sunday like this would be the time to go live with the new site ...
Report Boogie Cat January 15, 2017 12:27 PM GMT
no data on some trainers & jockeys as well.

why are betfair & racing post such bad websites, don't know which ones worse? forever slow, always having problems.
Report Boogie Cat January 15, 2017 12:42 PM GMT
i give up, off to watch the football.
Report lordnoise January 15, 2017 1:28 PM GMT
Me too - Come On You Blues!
Report stridingedge January 15, 2017 3:05 PM GMT
completely unusable recently
Report parispike January 15, 2017 5:41 PM GMT
My e mail to RP

Again today the site is unusable. I am not receiving the service for which I have paid.  Generally the site is unstable and , on occasions, unusable and thus not fit for purpose. I suggest that the regularity of such issues is putting you in breach of consumer protection legislation.
fit for purpose.

Please provide your details of compensation for this and other recent outages.

I do not want tips or other non monetary compensation as has been offered on prior occasions.

Please also advise what action is being taken to render the site more stable as, presently, I am in doubt as to the advisability of renewing my membership in May.

Thank you.
Report parispike January 15, 2017 5:41 PM GMT
Ignore 2nd for for purpose
Report RozelKid January 15, 2017 6:59 PM GMT
the "results search function" from previous years of racing is not working properly on beta or old version - its an absolute nightmare.
Report RozelKid January 15, 2017 7:03 PM GMT
continiously getting warnings like this - There is no information about this trainer in the database
Report RozelKid January 15, 2017 7:03 PM GMT
continuously , even.
Report lordnoise January 15, 2017 7:06 PM GMT
Same here ...
Report Magic__Daps January 15, 2017 7:56 PM GMT
It really is a farce, but expect nothing back from them bar a free tip...
Report RozelKid January 17, 2017 1:18 AM GMT
Warning to everyone to be careful when looking up trainer entries - i just searched a particular trainer to see if he has any entries in the coming few days - Racing Post showed no entries but the sporting life shows 3 entries on Thursday and Friday.

Clearly an issue that RP are having with their database.
Report Parasang January 20, 2017 6:58 PM GMT
Racing Post sill at it.  No log in box, no bookmakers' prices down the side of the card.
Report MC Roller January 20, 2017 7:20 PM GMT
I like it pp.

Good luck, I hope you receive a satisfactory response. Huge odds of that happening granted but you never know.
Report Parasang January 20, 2017 7:26 PM GMT
Just switched to Chrome.  Working.
Report nijinsky01 January 21, 2017 8:00 AM GMT
Really pathetic can't they sort this site out or can't they be bothered, so wish was an alternative.
Report sparrow January 21, 2017 9:47 AM GMT
The greyhound section of the site is completely hit and miss when trying to read form. Do these people never test anything before they inflict their new and great ideas on us?
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