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Boogie Cat
15 Jan 17 07:53
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Date Joined: 12 Dec 05
| Topic/replies: 438 | Blogger: Boogie Cat's blog
anybody else having trouble signing in?

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Replies: 39
By:
1830
When: 15 Jan 17 08:01
Yeah me for the lat 2 hours.
Latest fault is   

oops try again.
By:
Boogie Cat
When: 15 Jan 17 08:06
yes same here 'oops try again' probably doing upgrades. would have been nice to let us know, hopefully back on soon
By:
The Sawyer
When: 15 Jan 17 08:33
Same here - bunch of idiots
By:
Boogie Cat
When: 15 Jan 17 08:39
customer service not open till 10am. :(  if anyone has any info on this matter please post on this thread. thx
By:
metro john
When: 15 Jan 17 09:24
Now on official site, when clicking individual horse form, it is not always showing the form but connects to the page, not sure this is my browser or security?is anyone having the same problem?
By:
Boogie Cat
When: 15 Jan 17 09:31
yes, many parts of the site are unavailable. its been like this for hours, yet nothing from the racing post to explain why.
By:
Boogie Cat
When: 15 Jan 17 09:33
finally something from the r post.


We are having some problems with the site which affect users' ability to log in. We are working to resolve the situation as quickly as possible and apologise for the inconvenience.
By:
lordnoise
When: 15 Jan 17 10:31
ttt
By:
lordnoise
When: 15 Jan 17 10:34
I think they're trying to go live with the new site (to some people or areas) and are having issues.
By:
Racingqueen
When: 15 Jan 17 10:43
are they building new site?
By:
Boogie Cat
When: 15 Jan 17 10:46
this is taking a long time to sort out. apparently theres been a problem since 12am.
By:
lordnoise
When: 15 Jan 17 10:52
Is it everyone or just a select few theyre messing about with ? Can anyone out there sign in ?
By:
duncan idaho
When: 15 Jan 17 10:57
No, cant sign in...theyve gone with a Home page announcement of the issue so must be tanking for all i suspect   Angry
By:
Barton Bank
When: 15 Jan 17 10:58
Pop up should say "OH NO, our site is slow, unreliable and overpriced. But we have a lack of competition so we will continue to extract the urine. Regards Bruce"
By:
Boogie Cat
When: 15 Jan 17 11:01
something to do with a third party that they use for security.
By:
Boogie Cat
When: 15 Jan 17 11:05
it will probably be fixed about 5 minutes before racing starts, but thats no good.
obviously all members will be receiving a free month due to the inconvenience. ;)
By:
lordnoise
When: 15 Jan 17 12:13
No access for over 4 hours of prime form reading time now ... how will they make it up to us ?
By:
Daryl Revok
When: 15 Jan 17 12:16
lordnoise 15 Jan 17 12:13 
No access for over 4 hours of prime form reading time now ... how will they make it up to us ?

Bruce is going to tell us wot his lucky numbers are on the roulette
By:
Boogie Cat
When: 15 Jan 17 12:19
just a guess, but i think they're working on problem with the new site & blaming it on a 3rd party as an excuse. wouldn't surprise me if it came on just before racing.
i, like you have been waiting around for it to come on. out of order imo
By:
Boogie Cat
When: 15 Jan 17 12:19
just a guess, but i think they're working on problem with the new site & blaming it on a 3rd party as an excuse. wouldn't surprise me if it came on just before racing.
i, like you have been waiting around for it to come on. out of order imo
By:
Parasang
When: 15 Jan 17 12:23
They have been having trouble for at least a week.  Often, clicking on RESULTS produces the legend: "There are no results to display".  Gaps in the database seem to be intermittent and random.
By:
lordnoise
When: 15 Jan 17 12:24
Yes a quiet Sunday like this would be the time to go live with the new site ...
By:
Boogie Cat
When: 15 Jan 17 12:27
no data on some trainers & jockeys as well.

why are betfair & racing post such bad websites, don't know which ones worse? forever slow, always having problems.
By:
Boogie Cat
When: 15 Jan 17 12:42
i give up, off to watch the football.
By:
lordnoise
When: 15 Jan 17 13:28
Me too - Come On You Blues!
By:
stridingedge
When: 15 Jan 17 15:05
completely unusable recently
By:
parispike
When: 15 Jan 17 17:41
My e mail to RP

Again today the site is unusable. I am not receiving the service for which I have paid.  Generally the site is unstable and , on occasions, unusable and thus not fit for purpose. I suggest that the regularity of such issues is putting you in breach of consumer protection legislation.
fit for purpose.

Please provide your details of compensation for this and other recent outages.

I do not want tips or other non monetary compensation as has been offered on prior occasions.

Please also advise what action is being taken to render the site more stable as, presently, I am in doubt as to the advisability of renewing my membership in May.

Thank you.
By:
parispike
When: 15 Jan 17 17:41
Ignore 2nd for for purpose
By:
RozelKid
When: 15 Jan 17 18:59
the "results search function" from previous years of racing is not working properly on beta or old version - its an absolute nightmare.
By:
RozelKid
When: 15 Jan 17 19:03
continiously getting warnings like this - There is no information about this trainer in the database
By:
RozelKid
When: 15 Jan 17 19:03
continuously , even.
By:
lordnoise
When: 15 Jan 17 19:06
Same here ...
By:
Magic__Daps
When: 15 Jan 17 19:56
It really is a farce, but expect nothing back from them bar a free tip...
By:
RozelKid
When: 17 Jan 17 01:18
Warning to everyone to be careful when looking up trainer entries - i just searched a particular trainer to see if he has any entries in the coming few days - Racing Post showed no entries but the sporting life shows 3 entries on Thursday and Friday.

Clearly an issue that RP are having with their database.
By:
Parasang
When: 20 Jan 17 18:58
Racing Post sill at it.  No log in box, no bookmakers' prices down the side of the card.
By:
MC Roller
When: 20 Jan 17 19:20
I like it pp.

Good luck, I hope you receive a satisfactory response. Huge odds of that happening granted but you never know.
By:
Parasang
When: 20 Jan 17 19:26
Just switched to Chrome.  Working.
By:
nijinsky01
When: 21 Jan 17 08:00
Really pathetic can't they sort this site out or can't they be bothered, so wish was an alternative.
By:
sparrow
When: 21 Jan 17 09:47
The greyhound section of the site is completely hit and miss when trying to read form. Do these people never test anything before they inflict their new and great ideas on us?
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