My wife opened an account with Betvictor on Thursday having seen their advert for 6 places....40 each way As de mee.....then.......
Dear Ms
We are contacting you today to advise that a business decision has been taken by our Senior Traders and I must inform you that we will no longer accept sports bets from your account number:
Your account remains open and you can use the account for the Casino, Live Casino, Slots, Games and Poker. You are able to view all previous and outstanding sports bets.
As explained in our Terms & Conditions: 11.1 BetVictor reserves the right to suspend or close Your Account at any time and for any reason, including but not limited to the circumstances set out in the Terms and Conditions.
Please be advised that as BetVictor reserves the right to amend or withdraw any offers at any point and without notification, no sports betting bonuses will be valid on your account. Therefore any unused promotional cash in your account at the time of restriction is no longer available for use.
We understand that you may be disappointed by this decision, however this is a business decision taken by our Trading Department. Please be advised that our Customer Services staff are unable to assist you regarding the restriction of this service on your account.
Should you require further assistance, please send your queries to nosportscomplaints@betvictor.com