have i been conned?

On the PMU's own site (it's in English):

http://horseraces.pmu.fr/results/race/29595

Win dividend 10.60

http://horseraces.pmu.fr/results/date/2016-10-02

You certainly have!

phoned coral customer care and got told it has been settled correctly.  They confirm the pmu price as 6.4.  That came from their team leader. have to go to ibas now.

robbing bas***ds

Did you ask them to look at the PMU website ?

iceman,

Sincerely, Good Luck!

You're welcome, iceman.

Think nothing of it.

asked them to look at pmu but they refused.

just looked at a few bookmakers results sites - seem to give the SP as 6/1

not sure what the rules say these days - does the fact that you put PMU on the slip entitle you to claim those odds?

Sporting Life website......

Betting Breakdown
Tote Win €6.40 Tote Place €2.90,€6.00,€2.90 Straight Forecast €126.32 Exacta €136.90

1st (12)      10  Found (IRE)    A P O'Brien 4 9-2  R L Moore  6/1 
2nd (11)  1¾   4  Highland Reel (IRE)    A P O'Brien 4 9-5  J A Heffernan  20/1 
3rd (16)  1½   8  Order Of St George (IRE)    A P O'Brien 4 9-5  L Dettori  14/1

The win dividend of £6.40 was the one paid by the UK Tote, who ran a win and place pool on the Arc. It's also the tote return shown on various sites, such as SportingLife and RacingUK.

The correct PMU return is shown on the Racing Post site.

So the issue may be whether Corals rules allow PMU bets, whether Corals employees know the difference (very unlikely), or whether this is just an error caused by the existence of two different Tote pools.

I'd suggest you contact the Post news desk and raise it with them, as it's likely to affect more than just one punter.

Hi Iceman,

just been reading the rules for Corals, it contains the following extract.

"In France, the tote pool betting is known as the Pari Mutuel. For this weekend's Arc meeting, which is being held at Chantilly instead of Longchamp this year, we will not be accepting any PMU bets from Chantilly either online, via mobile, Telephone betting or in shops.

However, the UK Tote will be operating the following pools betting for Chantilly on Sunday:"

The UK Tote covers the Arc, can't find results on the UK Tote win on the race, but Sporting Life indicates the Tote paid 6.4, thats where Coral may be settling from.  UK Tote rather than the PMU.

PMU

Simple for €1.00

No  Gagnant Placé

10  €10.60 €3.60
04   €7.60
08   €4.80

looking at that I think it should have been settled at SP not UK Tote

in that the rules say no PMU bets

corals were betting pmu from france yesterday

trust your uncle ronnie

funny how they always settle at the lowest amount in any dispute.  I asked an experienced shop manager if i could have pmu prices before placing bet.  surely they should honour it if the shop manager accepted the bet?

if you bet with betfair what are you doing going into a betting shop . was there a market on betfair

i took the 7-1 at lads,betfair price drifted at the off to about the pmu price

how the sp was 6-1 is beyond me

iceman
go back to the shop ask the staff to look at the message on the shops pc
regarding pmu  then tell them to get on the dog for you

regards
ronnie

ronnie can you explain why you decided to ignore this post and insist on knowing better ?

"In France, the tote pool betting is known as the Pari Mutuel. For this weekend's Arc meeting, which is being held at Chantilly instead of Longchamp this year, we will not be accepting any PMU bets from Chantilly either online, via mobile, Telephone betting or in shops.

The quality of betting shop staff is at an all time low. 80% of them, mostly women, haven`t got a clue about betting or sports in general. Glorified till assistants.

About 5 years ago, (have to admit the name escapes me), a horse was running in Ireland in the next race, basically a trial if it should run
in the next years guineas, the manager did not have a clue of the horse, and took a few mins to find the guineas prices.

I tried to get a bet on the Arlington Million. Woman asked me where it was run. "Erm, Arlington"!

If they don't accept pmu bets he should think himself lucky he has been paid tote odds.They could have said bet taken in error and voided it

Another won settled my mixed sports accum as a loser when my NFL team (-3) won by 3. Took me half an hour to get through to her that it was a "Push" and rest of bet was up. She phoned head office and came back, "Oh I didn`t know that if it was a draw on handicap bet was void".

You want to see the palaver in joes when your golfer ties for fourth/fifth place with a few others. Usually not settled by the Wed night and the staff havn't got a clue how to.

is this an aftertime fred iyo?

I put bet on in Boyles shop as they have always previously taken French PM bets. I wrote my stake at French PM on docket. The girls in shop could not find payment when I went to collect yesterday. I called their telebetting office who told me dividend was 6.40 which was then confirmed when I collected my winnings which equates to less than 11/2. I thought it was low as was expecting around 10/1 or 11/1 or thereabouts. Out of interest I checked what French PM was in the press today. The RP reported that it was 10.60 or 96/10. ATR website showed that it was 10.60 while the Irish Independent was also 96/10 which is what the French PM was. As already mentioned this 6.40 is a British Tote price NOT the French PM. I rang Boyles about this and initially they said that the RP was wrong. I told informed them that it was not just the RP reporting this price. Anyways they basically said I can take it up with IBAS and that the payout of 6.40 was a trading decision that they would not be changing. There seems to be industry wide skulduggery at play here cutting punters short. Need to get Matt Chapman on the case.

Need to get proper journalists who actually report all of the fraud that the bookies are running, because that is all it is.

The sad thing is I doubt anyone is surprised anymore with their practices - but whatever you do don't bet anything at 5s that goes off at 4s as you are then treated like a thief.

I detest bookmakers but if you dont check the rules then thats not skullduggery.
It is obvious that they dont want wide variations in prices hence the choice of using uk based totes, however if this was stated in their rules there is nothing to see here.Punters requiring PMU should have shopped around to find a firm offering it.

Biscar - but as RR says "they were taking bets on the French PMU" and he works for them. So is it just a case of win win for them? If it's a bigger price payout the UK Tote, if it's smaller give the punter his PMU price as requested. Seems like skullduggery to me.

Boyles were offering French PM. I asked them at the counter and they confirmed. I have previously bet with Boyles at French PM before so certainly not a Johnny come lately chancing my arm. The reason I put bet on there was because PP and local independents including Bar One do not offer odds at French PM. I confirmed with friend who works for Hills that they take French PM but customer must ask for it yet there are reports that they too are paying out at 6.40 not the actual French PM.

received from central ops yesterday

customers may place PMU-French tote bets on plain slips for todays arc meeting, PMU or French tote must be clearly written on slips otherwise bets will be settled at industry sp's, only win and place bets will be accepted

seems like bookmakers a ripping punters off over the pmu payout, looks like a case for paul haigh total respect.

what is the matter with these companies

Boyles are fairly disgusting shower of chancers -how can it be a trading decision to pay out at a lower price -I would say what they are trying to do is basically theft.

WD ronnie, that should sort it. Shame staff can't find this info themselves when a customer first questions a payout tho.

Ronnie is experienced saddo, forty years actually !

Well Eddie I imagine it is very convenient trading decision for them to make given the difference in the payouts. No manager or trader would speak to me when I asked about it again very convenient but looks like it is an industry rip off going on here.

I'm aware of that hal, but any member of staff should be able to locate that message if asked by a customer.

Saddo I have experienced some shop staff look at me like I have 2 heads when asking for a price on a horse without the fav in the morning. Ineptitude is rife with shop staff.

Mate, I'm in the Industry...


most High Street bookmakers want 18/25 yr olds with a retail background to promote FOBT's !


Not interested in oldie's who love sport/horse racing !

I am based in Ireland.....Need to get Matt Chapman on the case here. Anyone posting on thread on twitter?

Mr Phantom -I would seriously consider going to the Gardai or objecting to their shop licence.They have short changed you in the belief that you will go away quietly.

Thanks for the advice Eddie but I was thinking more interpol myself :p

iceman
will you please tell us the outcome and how the staff  handled it
don't forget
never a quarrel
regards
ronnie

If ronnie rails works for Coral, and he has accurately quoted an email sent to shop staff, ( I've no reason to doubt it ) then I'd happily take this case up for you Iceman.

A well-worded email will result in payment at the PMU divdend of 10.60

ph word by word
regards
ronnie

I would like to thank everyone for their input into this thread and particularly ronnie and paul.  I will be visiting the coral shop tomorrow morning and hopefully they will have the same cashier or someone who knows the time of day working at the time.  Armed with ronnies info i hope to get some satisfaction resolving the matter.  Failing that i will look to take up pauls kind offer.  I will post again tomorrow after returning from the shop.

Just to let you all know I got paid the extra money for taking the pmu price today and received an apology from the shop manager.  She did not work sunday and phoned the shop from home to advise the staff how to settle the bet.  But they still managed to get it wrong.

well done iceman
strange inconsistency between the published rules and the message that rr kindly pointed out

tbf to Coral, I think the reported PMU price was misquoted, I know Sporting Life had the UK tote price showing (6.40) instead of the correct (10.60) PMU price after the race, yet all the other Chantilly races were correct payouts showing for PMU, just the Arc was given out wrong

DCash out is designed so that you close your position and can take no further profit nor suffer any further loss. Not so - I cashed out before the start of the Masters which settled all my bets - I had layed the field up to 100s and was going to lay the rest in-play as they shortened up but decided to cash out and take a £25 profit. That should have been it - cashed out - no further profit/no further loss. Johnson pulls out and even though I have thought that I've protected my liability by cashing out, the bets on him are voided and I am suddenly £326 down. I have no prospect of recovering my position as all other bets are settled and I cannot lay as others shorten up in-play. I didn't make the rules up, betfair did. If they were not prepared to put me back to my pre-cash out position they should not allow cash-out prior to in-play. I know the rules, read them and am very familiar with how betfair works. I could understand if I hadn't cashed out and it has happened to me before and I've taken the hit but this is them not understanding the impact of their own rules and not being prepared to take responsibility- like all the betting sites they are ok while they are taking your cash - they never stand up and take the hit. Hope others understand it enough to agree. Get it sorted BF and put me back to my pre-cash out or cancel all my bets on this event - cash out means cash out!! Can you help or advise. You can text me on: 07903754970.

DJ was a non runner, so any bets layed on him you have to refund and any bets you bet on him get refunded.

Has always been tis way on the golf.

I think cash out on the exchange is just a system to lay  and back runners in the market at the prices available.

So lots of individual bets to get the cash out amount.

But then you are still liable for the non runner.