need some info from you sky or virgin

I've been on Virgin broadband for 7 years and no problems at all,

superfast too.

forgot to mention that while using a pc at home she will be cable connected not through wifi if that makes any difference

Virgin cable is the best out there imo,

I will have to start charging them for this free ad

This may help

https://www.lovemoney.com/news/12418/uks-worst-broadband-provider

https://www.broadbandgenie.co.uk/broadband/survey

I have been with Virgin since the beginning, way back when it was known as Diamond Cable IIRC. Never had any problems with their service.

thanks for all the info and i think she is going to give virgin a try

I wouldn't mind trying a virgin!

TNM, you can try this one:

Virgin
Date Joined:    16 Oct 07
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27 Aug 13 15:41 Joined: 16 Oct 07 | Topic/replies: 71,034 | Blogger: Virgin's blog

(Soz V)

On Virgin here and the only 2 issues I have had in many years is one when my modem gave up, but seeing as it was about 5 years old I let them off... The other was when it was on and off for a few hours but had an engineer out the next day and sorted it (problem in box outside).

If I ever got rid of Virgin tv package I would never change the broadband, I know too many people that have had issues with others, and heard horror stories from best mate who was with TalkTalk for the duration of his contract.

be prepared for virgin junk mail

unbeliveable

all you have to do is unsubscribe,

it's in the little print at the bottom of the email

I did 5 years ago

junk mail not email

thaks again for all the input but as usual TNM lowering the tone of the thread but i would expect nothing less

if she gets virgin, she can hardwire her computer to the wifi hub , aswell as use wifi for other devices

virgin for internet + phone here
sky for RUK and the cooking channels

yes NFM is the same height as the jumps

Kinda on topic and need some advice. We are returning to the UK soon and the house has a dish so the Sky TV should be simple.

But what are the mechanics of purchasing and installing the internet and phone. Do you have to go to a retail outlet and physically purchase livebox or modem or can you ring and order and wait for delivery, if so how long before it I sent and activated. Any help appreciated as we need internet access immediately.

phone sky---new dish is only £10 + subscription

http://www.digital-tv.co.uk/providers/sky?li=3&et=scllsl1

they set everything up for you

I use internet with sky also

they give you modem --simples

OK on that bit thank, its the phone and internet. In France for example you can get a new number and modem set up and in service  on the day you move in which would be perfect,is that doable with Virgin as that sounds like the best option.

if you have a working phone line just choose who you want,give them a call and it will be switched on instantly,should be up and running when the router arrives within a day or two

Thanks tomhunt.

sky use SKY TALK

BT

Thanks xmoneyx, looks like plenty of choice, bringing the Sky Box, Racing UK etc.

How to switch to Sky Talk


If you’re looking to switch to Sky Talk from your current telephone provider, our FAQs will help you get started.

Do I need to tell my current provider that I'm leaving?

No. The Sky Switch Squad will talk to your current provider so you don't have to*, and you can even bring your phone number with you.

*If you're switching from Virgin Media (cable), you will need to cancel your Broadband service once your phone number has moved to Sky.


How long does it take to switch?

The time it takes to switch depends on your current provider.

Switching from BT, TalkTalk, PlusNet, Virgin Media National (non-cable) or O2

If you already have an active phone line in your household, the switch will take approximately two weeks from when you placed your order with us. On the day of the switch, there will be a short loss of service while the switch takes place - you should expect to have no dial tone for around five minutes, followed by 20 minutes of not being able to receive any incoming calls.

Switching from Virgin Media (cable) or no working phone line

If you're switching from Virgin Media (cable) or don't currently have an active phone line, we'll try and switch on your line remotely. If this isn't possible, we'll book an engineer appointment for a time that suits you, and remind you of the appointment closer to the date. Your wait time will depend on the availability of your engineer.


What phone number will I get?

You can bring your phone number with you from your current provider. If you do not currently have a telephone number, we'll provide you with one.

How do I track the progress of my order?

Once you have placed your Sky Talk order, the dedicated Sky Switch Squad will work behind the scenes to ensure your order progresses smoothly. You can track your order on our Order Tracking page. You'll need to sign in using your Sky iD username and password. If you've not used My Sky before or cannot remember your details, you can sign up or get reminders on sign in page.


Can I change my installation date?

If we need to send an engineer to your home to install the new phone line, this will be done by an Openreach engineer on Sky's behalf. You can change your installation date up to 24 hours before your scheduled engineer visit on our Order Tracking page. You'll need to sign in using your Sky iD username and password. If you've not used My Sky before or cannot remember your details, you can sign up or get reminders on the sign in page.

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