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Dave The Rave
10 Jun 15 11:52
Joined:
Date Joined: 30 May 02
| Topic/replies: 2,067 | Blogger: Dave The Rave's blog
Did they really manage to float this company on the London Stock Exchange? They can't even operate a website let alone a multi-million pound operation.

Muppetry!

Is anyone in charge? 'Heads a rollin time'.

Angry
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Report Dave The Rave June 11, 2015 9:32 AM BST
So today I find that I get logged out after moving from one betfair market to another. WTF is going on with this website?

Very amateurish (and yes I have cleared my browser, switched the machine on and of at the wall socket and all of the other clueless gubbins advised by helpdesks who don't know their @rse from their elbows).
Report TheNorfolkMafia June 11, 2015 9:59 AM BST
Sorry, I thought this thread was bound to be about me!
Report flatcap June 11, 2015 10:29 AM BST
Same issues here

Getting beyond a joke. 2 days on the trot with site issues in the morning.

Cry
Report Dave The Rave June 11, 2015 12:36 PM BST
Skinto - I know you were looking to see what time it was running so you could lay the back legs off it! Laugh
Report TheNorfolkMafia June 11, 2015 12:45 PM BST
You know me too well!

Love
Report Dave The Rave June 11, 2015 1:40 PM BST
Who do they use to web design as they need shooting not sacking. The forum lead thread from Customer Services (really, that's what you call them?) states the radio and video links have gone missing (again), so provide alternative links ...

http://community.betfair.com/horse_racing/go/thread/view/94102/30521913/live-video-radio-links-missing#flvWelcomeHeader

Guess what? The video link leads you back to the betfair home page and not the video home page.

You just couldn't make this sh1t up!

CryCryCry
Report throwthetellyoutawindow June 11, 2015 1:42 PM BST

Jun 11, 2015 -- 1:40PM, Dave The Rave wrote:


Who do they use to web design as they need shooting not sacking. The forum lead thread from Customer Services (really, that's what you call them?) states the radio and video links have gone missing (again), so provide alternative links ...http://community.betfair.com/horse_racing/go/thread/view/94102/30521913/l... what? The video link leads you back to the betfair home page and not the video home page.You just couldn't make this sh1t up!


Agreed Dave it's unbelievable incompetence.

Report Dave The Rave June 19, 2015 2:33 PM BST
Is it April Fools Day rehearsals on Betfair again?

Feckin clowns!
Report Dave The Rave July 3, 2015 2:37 PM BST
SORT THE F'ING WEBSITE OUT BETFAIR!

I'm sick to death of having to keep logging in every time I change page.

AngryAngryAngry
Report waccoe75 July 3, 2015 3:33 PM BST
get 3rd party software dave Grin
Report Dave The Rave July 4, 2015 1:32 PM BST
3rd party s/w or just use an alternative site? Laugh

Of course today there is ONCE AGAIN the issue of no video links on the race pages.

Really?

Is it that hard when surely the race pages are done from a set template?

'Heads a rollin' time or all too busy eating tea and biscuits and surfing for porn in the IT dept?
Report waccoe75 July 4, 2015 1:51 PM BST
can get video on geeks had no problems at all only use the site for the odds in the morning and have to keep refreshing after looking at each race
Report Dave The Rave July 13, 2015 11:51 AM BST
Regular website flakiness back. Losing the ability to back/lay at SP, logging out as moving between pages ... FFS Betfair sort your website out.Angry
Report waccoe75 July 13, 2015 1:22 PM BST
I only go on the site to look at prices but each race I click on it closes the progam and the page refresh each race don't know how you can place a bet on thereCrazy
Report Dave The Rave August 13, 2015 10:48 AM BST
Here we go again today. Clearly logged in as I can see my balance, etc. Try to place a bet and keep circling round the logging in screens. Feckin useless.
Report Dave The Rave September 26, 2015 4:39 PM BST
"‘Live’ pictures are typically delayed by 2-5 seconds ..."

Betfair avin a larf again!

Useless feckers!
Report Dave The Rave October 9, 2015 10:28 PM BST
Well what can you say one again?

Are there awards for worst customer service or worst customer experience I can nominate these clowns for?

Can't believe they still exist. If it was early 1990's you might believe it, but hey its 2015 and they still can't employ folk to make their IT work, and worst of all its a purely online business model.

Private finance should buy this out, and if my winnings were better its what I'd be doing!
Report Dave The Rave October 24, 2015 2:14 PM BST
So since June when I first started this thread all I can say is the site has got progressively worse. Will the CEO fall on his sword and hand back any bonuses (its happening on his watch and he bears full responsibility)? Will anyone lose their job? Will financial compensation be offered to customers based on normal daily turnover (idgas whether they make winning or losing bets)? Or will we get another insipid apology until the next c0ck up - tomorrow, the day after ...?

1.01 cert it will be the latter.
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