Withdrawing my support for the new site .....

3) SLOW AS F***

OI!!!!!!!   BETFAIR!!!!!!


ARE YOU FOOKIN READING THE ABOVE!!!!!!!!!!!!!


**** bag **** face smelly wank toss **** wanky **** bitches !

I still use the old site, absolutley perfect and there was no need to make a new site in my opinion.

Now if they could bring back Betfair lite I'd be very grateful. I have an android phone and trying to use the exchange on it is one of the most frustrating things a person can do!

Hi swift-tuttle - Are you free for a quick call from our product team to discuss?

BOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOM!!!!

BF in swift reply to problem (shocker)

my computer cant handle new site....someone said old site getting shut down august

No.2 for me too loads of times

Do the I.T people of Betfair just decide they need to make so many changes to justify their existence and overpaid wages?

Everything they seem to touch seems to be disaster after disaster.

they should take all the arcade shiite off the site and it may run smoothly.hey betfair how about a carpet green bowls game as we seem to have every other fuuking games on the site

can I have a link to the carpet green bowls please

they should create a separate arcade site.

i like very little about the new site, infact, l like nothing about it, which is why
i use the old site, which in comparison is fantastic.

Migrating football multiples to Sportsbook was a poor effort too.

Hi BCM , later tonight perhaps, buys at work at present

*busy

* busy

Grooming thread, I think.

I do notice a marked improvement since I started this thread - the cards problem doesn't seem to be happening now

the liability/amounts problem is intermittent and difficult to monitor

...but overall it is still biblically rubbish

I must be in a team of one,as since switching to the new site over 6months ago,I have never had cause to go back to the old site,and haven't encountered any problems.
  However,I will say on mobile phone I have gone back to the old android app.,which is very easy to navigate around.

Just one question BCS - why does the new site not respond as quickly as the old one when placing an identical bet or lay?  There is obviously more processing going on, and I'm sitting here like a prize idiot waiting for the screen to catch up.  Please message me or contact by phone - thank you.

BCS or anyone - can you please tell me how to get rid of the "CONFIRM" button on the Betfair app?

^ cant we ALL see the answer to jmdc question?

BCS

Could you also look into some other serious issues that need to be addressed before yous make the terrible decision to get of the old site altogether.

The boxes in the market view need to be increased in size to the same size as the old  -  apart from the current size been too small and making it harder for the user - when typing a bet in - the "what if" profit and lose figure that goes underneath the selection name - makes the boxes toggle up/down as the current box sizes is too small!! Its been like that since day 1 of the new sites - and is a disaster if you are trying to bash a few bets out inrunning - screen jumping up and down etc..

Also try selecting all to lay or back - and quickly try and type (quickly) odds or amounts in the boxes in the my bets tab. Every 3rd or 4th thing you type comes in as typo - say try type 1.11, comes up as 11 , as the 1. gets erased as you type the rest of the number 11 - the site is too slow to cope with inputting figures quickly.

Theres no way you can play seriously inurnning with the above 2 problems - if you trying to hedge a position off inrunning and you cant type the figure you want in theres something severly wrong.

Also everytime i login and out why do i have to unclick the Timeform option - Some people dont want that rubbish taking up the rest of the screen and slowing things down even further. Make it an option that once you unclicked it - it will stay that way untill you decide you need that rubbish to fill up the rest of the screen.

You can check how much i have payed bf in commy and pc in the 14 years or so I have been on this site. I can honestly say I wont be coming back if things dont radically change with the new site before the old one is sent to the scrap heap.

Thanks for the feedback everyone. I know the product teams are looking at this.

swift-tuttle - Would tomorrow night suit? If so, what time is best? Can you also confirm the number registered on the account is still valid?

Ta

Yes, tomorrow night would be fine say 19:00 and yes my number is still valid

Great. Thanks very much.

BCS...can you confirm that the intention of betfair is to take down the old site before new football season starts?

BCS please leave the old site alone until you've tweaked the new one to be exactly the same as the old, thank you.

Please leave the old site alone full stop.

Cannot see that the 'New' site will EVER be as efficient as the OLD Site - because isn't it built on a differing platform? - Hence it's creation.

If it simply cannot cope after a few years of them trying (presumably) - then what difference is a few more weeks going to make?

All Betfair's testing is obviously done on the basis that the user is placing one - unhurried - bet on the 3:30 race .... but at 11:00 in the morning.

I cannot imagine their IT testing team having the nous, wherewithal, and dexterity to even try and replicate the way that many - if not most - of us operate on here.

Betfair shares have been doing well.

So were RATNERS ...... until

If Betfair take the old site down I will take my business elsewhere. I hate the new site and wont use it. Over many years the commission betfair have had off of me is considerable to say the least, but I wont hesitate to go elsewhere if the option to go to the old site is removed.

I like the new site, far quicker and easier to use, old one looks like going back to playing space invaders now.

The new site gives me a headache just looking at it.

i like it ok - crisp and bright

Capt Christy - I dont mean to sound offensive and we all entitled to an opinion but I am amazed you can think the new site is quicker - Ive tried using it one about a dozen pc's/laptops and its slower and stickier than the classic on every one.

WHEN I FIRST WAS ATTRACTED TO K P SALTED PEANUTS THEY WERE GREAT ,THEN THEY STARTED TO SO CALL IMPROOVE THEM ESPECIALLY THEIR PACAGING ,I LIKED THE K P NUTS THAT ATTRACTED ME IN THE FIRST PLACE NOT THE NEW K P SALTED NUTS THAT HAVE CHANGED FLAVOUR IN THEIR NEW PACAGING ,I DONT BUY THEM ANY MORE,

It is definitely quicker for me Wicklow. I don't use Chrome any more, works fine for me on IE.

IE and the new site, goodness me.

For goodness sake - Captain Christy

When are you placing your daily bet - 11:00 in the morning - as I posted on page 1?

"Internet Explorer" - EVEN Microsoft have given up on that slowcaoch - and are no longer supporting it, or installing it with Windows 10 onwards.

and nothing from BCS.... about old site closing

No one from betfair will dare give a date.

1) fair play BF cust services have replied

Jun 1, 2015 -- 9:05PM, Do wah Diddy wrote:

WHEN I FIRST WAS ATTRACTED TO K P SALTED PEANUTS THEY WERE GREAT ,THEN THEY STARTED TO SO CALL IMPROOVE THEM ESPECIALLY THEIR PACAGING ,I LIKED THE K P NUTS THAT ATTRACTED ME IN THE FIRST PLACE NOT THE NEW K P SALTED NUTS THAT HAVE CHANGED FLAVOUR IN THEIR NEW PACAGING ,I DONT BUY THEM ANY MORE,

2) Diddy u are a legend

Onlooker, i stopped using chrome due to various bug & virus issues. I changed to explorer knowingit wasv.slow in the past but havent had a problem since. I would suggest that those having problems with slowness do as i did and invest in a new machine because i honestly do not have anyproblems using the new site for racing at any time of the day

Swift Turtle

Did Bf get in contact? If so, have you anything to report? have they any intentions to listen to their loyal customers with regards to fixes and bugs from the new site before we get landed with it?

cheers

Hi Wicklow

Yes, they got in touch and I had a chat. He took on board the criticisms of the new site and I stressed that the main reason seasoned betfairians preferred the old site was that it was faster, more consistent and trustworthy. I said that the new site did not come close in those respects.
We talked about the various approaches that different exchange punters use and I mentioned yours and onlookers concerns about the speed typing of odds etc. He knew all about this, he reads the forum and he is aware that there are problems to solve. He mentioned a new strategy of getting in touch with exchange punters to ensure they have the right requirements.
We talked about my 2 specific queries and he knew about one of them certainly - the other , he said that when it happens again, I should send a screenshot to the help desk for the attention of the tech team.

Dispite popular opinion nuts are very bad for you so well done diddy

Swift Tuttle,

Cheers for that feedback and passing on my gripes. I suppose its positive that they seem to care and have the intentions to fix the problems. But new site has been a mess from day 1 and hasn't improved that much (in my eyes) so I wouldn't have too much faith in BF fixing these problems before the inevitable happens.

Good stuff ST for taking time out to chat to them.

Cheers

wicklow

He mentioned a new strategy of getting in touch with exchange punters to ensure they have the right requirements.


I thought years ago from the awful Q&A sessions they were going to listen to their customers. After every balls up the apology comes out "we will improve", "we will take on board our customers comments" etc etc. It's all p1ss and wind. BF have never listened to its' customers and doubt that will change now their share price is high (unsure why myself). All they want is a bright screen with sportsbook and casino on (1.0001)

You speak as you find.I recently experienced bad mobile problems with their app,and the help I received was excellent.They got me running on the app that I had lost ,for various reasons,and called me,and e-mailed me  numerous times,until everything was fully working,over a 2 day period.
   They are aware of issues,but unfortunately when they know a system works for the majority,but not for some,then it becomes a personal issue,due to computers,different systems used etc.