I hate the Betfair Mobile app. A couple of years ago some kind soul in Betfair customer service sent me a link which allowed me to get the desktop site on my mobile. Today I had to do a 'return to factory settings' job on the phone and now I can't get the desktop site back on my phone. The chaps in customer service now don't know what to do .............any ideas here chaps ? Thanks in advance
elise, whatever link I use (including the one you suggested) my mobile routes it to the damn mobile app! I had this problem when I acquired the phone ( Samsung Galaxy Note 3) a couple of years ago but I found a very helpful chappie in Betfair Customer Service who seemed to know a way round the issue and sent me a text containing a longer ,more complicated link which didn't swap instantly to the mobile app. I was able to bookmark it and have used it ever since........until this morning when all my bookmarks vanished due to virus 'issues'.
I have yet to find anyone in customer service who is aware of the 'special link' .......hence trying here.
elise,whatever link I use (including the one you suggested) my mobile routes it to the damn mobile app!I had this problem when I acquired the phone ( Samsung Galaxy Note 3) a couple of years ago but I found a very helpful chappie in Betfair Customer
Captain Christy ( yours was the first Gold Cup I ever watched btw) : Actioned :-) bobbyjo.....chance would be a fine thing ! As soon as the word betfair is typed in seemingly any combination the phone routes to the Mobile site.
Yesterday I successfully saved the Oddschecker desktop site as a bookmark on my mobile. This morning I find it has changed to their hopeless mobile app too !!!
Captain Christy ( yours was the first Gold Cup I ever watched btw) : Actioned :-)bobbyjo.....chance would be a fine thing ! As soon as the word betfair is typed in seemingly any combination the phone routes to the Mobile site.Yesterday I successfully
bobbyjo, yes and every trime I clicked on it yesterday it diverted to the mobile site. Just tried it six times on the bounce and at the sixth attempt it stayed on the desktop site. Next I tried for the old site. Again took six stabs but finally it accepted the instruction. Hopefully that's it sorted now and it doesn't change back to mobile app. Thanks to all who offered helpful suggestions.
Johnny Mustang, I'm a big fan of the Galaxy note. But if would going in the bin if I had to use Betfair Mobile app !!
Have a good day punting chaps .
bobbyjo, yes and every trime I clicked on it yesterday it diverted to the mobile site. Just tried it six times on the bounce and at the sixth attempt it stayed on the desktop site. Next I tried for the old site. Again took six stabs but finally it ac