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OliasOfSunhillow
20 Dec 14 10:11
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Date Joined: 05 Apr 12
| Topic/replies: 2,532 | Blogger: OliasOfSunhillow's blog
I am as you may know one of the biggest knockers of bookmakers and their punitive actions towards punters who have the audacity to take best prices. So today I went into Corals and asked for £500 each to win on two horses, one at 5/1 the other at 6/1. At first the manager refused but when I informed him of the new policy he seemed unaware of it (perhaps). As soon as he received my query regarding the new offer he told me I was level red as a customer, even told me my first name. He did however then get on the phone and checked . He became quite distraught on the phone as it was clear that upper management were telling him to take the bet. He clearly did not want to and was saying he would take this further with head office. When he came back to me he was very grumpy saying that taking best from me would be on a bet by bet basis.

Did not notice any price differences from the net although others may have done a more detailed survey. How long will this last, who knows but at the moment you have to congratulate Corals so far.
Pause Switch to Standard View CORAL my experience today
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Report layingisthewayforward December 20, 2014 10:20 AM GMT
Which 2 horses did you back ?
Report mange December 20, 2014 10:23 AM GMT
the 2 4/1 shots Grin
Report OliasOfSunhillow December 20, 2014 10:25 AM GMT
That's irrelevant but I think there will be plenty of disgruntled shop managers today unless this one's name is Joe Coral Jnr and dad had not informed him.
Report frog2 December 20, 2014 10:37 AM GMT
Do individual managers get paid on the basis of how much their shop makes?
Report pumphol. December 20, 2014 10:42 AM GMT
The managers a pathetic jobsworth, should be pleased his shop is now allowed to actually take a decent bet Crazy
Report halcyon days December 20, 2014 11:01 AM GMT
Fair play to Corals... so far !


Frog, yes they do !



Olias, the shop team get an annual bonus based on profitability ( manager the biggest cut), some managers are relying on the four figures at Christmas ! Best of luck, and can we keep future transactions on the one thread ?....
Report halcyon days December 20, 2014 11:03 AM GMT
And the mind set of Senior Managers is that low profits mean you're a c rap manager !




B ollox I know, but....
Report frog2 December 20, 2014 11:05 AM GMT
HR need to sort out the incentive system then.

An individual shop could be hurt by a accepting bigger bets if they have  a bad run (the same as a punter) but an estate of shops can spread the risk more. It is understandable that an individual manager does not want to take the risk.

Maybe this is the key reason my the shops no longer take bigger bets.
Report Send.in.the.clowns December 20, 2014 11:09 AM GMT
what the fook would HR have to do with it!
Report halcyon days December 20, 2014 11:10 AM GMT
No Frog it's not, it's company policy !


You would be amazed how many people who work in betting shops don't even know what the companies' current modus operandi is ! Fair play to Corals, let's hope this lasts, and hopefully the competition follow suit !
Report ashleigh December 20, 2014 11:16 AM GMT
would be interesting to know if anybody got a lumpy bet on gary o'briens pick diesel ten 2-10 fairyhouse at the top price 20/1 with coral.
Report OliasOfSunhillow December 20, 2014 1:43 PM GMT
That race is not on C4 and would not qualify under the Coral offer
Report Rollo Tomasi December 20, 2014 1:59 PM GMT
halcyon days,
Are you sure about managers getting a bonus just based on their own shop? How old is your info? The last I knew was that individual shop bonuses had been changed to a bonus on the area, so that whichever shop caught a huge return all the managers had to pay for it.
Report aberdonia December 20, 2014 2:18 PM GMT
if i was a betting shop manager of a huge bookmaker i would want to lay as many big bets as i could.

really cannot understand the attitude of business acumen of that manager.
Report aberdonia December 20, 2014 2:19 PM GMT
*or
Report IanP December 20, 2014 2:38 PM GMT
Manager phoned up for £80 ew in the Ladbroke a few minutes ago.  Staff said they were unaware of the £5k guarantee.  Bet accepted though after the call.
Report halcyon days December 20, 2014 2:42 PM GMT
Rollo, good afternoon .



I'm going back three years, you may well be right .
Report Rollo Tomasi December 20, 2014 3:24 PM GMT
halcyon days,
Your info is newer than mine, so they must have changed back to just shop based.

Have a jolly festive season.
Report halcyon days December 20, 2014 4:11 PM GMT
And to you & yours' Sir .
Report halcyon days December 20, 2014 4:12 PM GMT
Olias....   any luck ?....
Report NEW FACE December 20, 2014 6:50 PM GMT
Coral Customer Service Team

Nice to get this the day they announced their Customer Service Changes

I have withdrawn all money and will have nowt to do with these shisters anymore - Kind Regards!!! Then I knew they were taking the P@ss

Important Account Information.

We wish to advise you that your account has recently been reviewed by our sports trading team and as a consequence your sports account is no longer eligible to receive any bonuses, price enhancements, free bet refunds or Best Odds Guaranteed concessions, effective immediately.

This restriction has been applied in accordance with our terms and conditions.

You are welcome to continue to bet on sports and enjoy the benefits of our Casino, Poker and Bingo products.

Kind Regards,

The Team @Coral
Report racingstar December 20, 2014 6:53 PM GMT
Back with them in their Shops,imoHappy
Report toffee87 December 20, 2014 7:00 PM GMT
new face - I got the same email yesterday, I wouldn't mind but I haven't even had a bet with them for 3 months and not has a horse bet with them at all - bizarre timing
Report TheVis December 20, 2014 7:09 PM GMT
I got the email too, which is strange as it was on a heavily restricted and thereby almost useless account anyway.
Report NEW FACE December 20, 2014 7:11 PM GMT
Had an account with them for years and wouldn't say I win massive amounts it's just little and often - maybe a change of junior management decides to p@@s their regular customers off - Basically they can go and fk themselves
Report pilgrim pete December 20, 2014 7:39 PM GMT
Got same email here as well, but only use them for the football as not interested in betting in pennys on the nags
Report homefortea December 20, 2014 7:51 PM GMT
Not sure how any of you can bet on one sport after being restricted on the horses..

Every account that I have ever had with the clueless shirkers has been closed full stop...

There will come a time when such operatives have to lay a decent bet to all punters but my liver will not let me live that long..

Incidentally I am thinking of going back into the industry and writing a book.A proper book.With chapters and suchlike...Mischief

Mulling over a couple of offers..

Watch this space.
Report halcyon days December 20, 2014 7:54 PM GMT
Homme bro; game changed now, you'd not enjoy !
Report homefortea December 20, 2014 8:10 PM GMT
halcyon no..

I am talking about the online "bookmakers" although a time working back in the shops would not go amiss..

Loved working in them...
Report halcyon days December 20, 2014 8:25 PM GMT
No atmosphere now H, you'd be bored sh!tless !
Report homefortea December 20, 2014 8:36 PM GMT
Going back in online then halcyon...

Plenty of online "Bookmakers" here to work with..

But I fancy a few weeks in the shops first just to see how they are doing in the last 14 years since I left..
Report halcyon days December 20, 2014 8:44 PM GMT
It's not like that now mate, sporting knowledge, even using a Genie 247 ( single block/crash block when I started in'73)... noise of the machines, staff are told to have them at a high volume to entice the steam tugs !



You're working with young gel's who aren't interested.... 18.00/22.00 hrs an absolute killer !



These horrible nefarious machines' have killed a reasonably enjoyable job ! Sad
Report homefortea December 20, 2014 8:53 PM GMT
Agree Halcyon I loved the shops...

My last job though was "Trading Controller" at a Public Company..

However the World has moved on and the best jobs around here involve organisations betting into Worldwide Totes and getting a commission win or lose..
Report homefortea December 20, 2014 9:01 PM GMT
Halcyon I will tell you what it is like around here..

An 18 year old son of my best pal has been given a weeks trial...

If he gets the job he will be on £25k a year..

But he will still be given a monkey if he is given the Spanish Archer...

The online companies around here are not the ones that you may expect...
Report halcyon days December 20, 2014 9:24 PM GMT
Sounds very cutting edge & stressful mate, mind you at that age I'd of loved the buzz !
Report CorridorofUncertainty December 20, 2014 9:24 PM GMT
my most local 10 coral shops hand over winning bets as though I am taking it from their grannys' pockets. i only bet on one sport, and they know it. it will never change.
Report aberdonia December 20, 2014 9:26 PM GMT
i went into the bookmakers on Thursday lunchtime to watch a race.

seemed to me that they had turned the volume of the races down on purpose?

all that could hear was those bloody arcade machines.

racing seems just to be on in the background whilst they concentrate on the neds and housewifes playing the machines.
Report halcyon days December 20, 2014 9:27 PM GMT
I can tell you that in the 70s when the results went against, and you to settle countless bets with 5,6 or 7 winners on them you needed several drinks on the evening to get to sleep ! The brain was hyper !  Grin
Report CorridorofUncertainty December 20, 2014 9:28 PM GMT
one of them even had the gumption once to claim my slip was 'too hard to read', despite it being scanned, then kissed his teeth a number of times while paying out, as though i was committing some sort of crime. Laugh
Report halcyon days December 20, 2014 9:28 PM GMT
^ Spot on Aber !
Report CorridorofUncertainty December 20, 2014 9:32 PM GMT
stock exchange listed bookies are far more interested in guaranteed FOBT profits, and exploiting addictions. they arent bookies in traditional sense - as that term implies risk for them, on events they cant definitively state the outcome of
Report halcyon days December 20, 2014 9:34 PM GMT
^ correct Geoffrey !
Report CorridorofUncertainty December 20, 2014 9:35 PM GMT
i think it is astounding it isnt regulated more than it is. Thankfully i dont play on the evil things but feel sorry for those that do every day of the week
Report CorridorofUncertainty December 20, 2014 9:38 PM GMT
40k profit per machine per shop per year
Report CorridorofUncertainty December 20, 2014 9:38 PM GMT
40k profit per machine per shop per year
Report Breedingmad December 21, 2014 12:06 AM GMT
Welcome to the Machine
Report siralex December 21, 2014 12:29 PM GMT
I have 6 corals accounts, they are all restricted to exactly the same amounts, that is a £5 liability. As if that isn't bad enough, all 6 of them have now had bog taken away. It really is disgusting that they can get away with this. 999/1000 bets accepted my backside.
Report unitedbiscuits December 21, 2014 12:51 PM GMT
Credit to Corals, they were best price Reve de Sivola all morning. Think they went 5/1 around 9am.
Report shonydigon December 21, 2014 12:57 PM GMT
just come off the phone to corals,i queried a bet i had yesterday,the horse won,the sp was bigger was paid out at the price i took, she told me corals now have a policy of BOG on certain races only,i asked if it was just me or in general,she said in general,the coral web site still says BOG on all races,ive e mailed them for some clarification,bizzare
Report unitedbiscuits December 21, 2014 1:07 PM GMT
shonydigan - Loads of customers got this to coincide with Corals' initiative.
Important Account Information
We wish to advise you that your account has recently been reviewed by our sports trading team and as a consequence your sports account is no longer eligible to receive any bonuses, price enhancements, free bet refunds or Best Odds Guaranteed concessions, effective immediately.
This restriction has been applied in accordance with our terms and conditions.
You are welcome to continue to bet on sports and enjoy the benefits of our Casino, Poker and Bingo products.
Kind Regards
Coral Interactive
CLOSE

Do check, as the website still boasts BPG.
Report Magic__Daps December 21, 2014 1:07 PM GMT
shonydigon - don't let them get away with it. I have live chats screenshots where they have blatantly lied to me to try to get out of paying. I got it in the end after tying them in knots with their lies.
Report Magic__Daps December 21, 2014 1:09 PM GMT
unitedbiscuits - even if he has had the email which they seemed to have sent to everyone, why is an operator STATING as fact that BOG is certain races only in general - when it isn't. They make it up as they go along and are clueless.
Report shonydigon December 21, 2014 1:12 PM GMT
united bisc.
            This is why i asked if it was just me or in general and,as i said,she said in general,still awaiting reply from my e mail to them
Report This is for BIG Players only December 21, 2014 1:49 PM GMT
Thinly veiled 'I win sometimes' thread.
Report unitedbiscuits December 21, 2014 1:58 PM GMT
Not in my case, BIG Players only: I found the site so glitchy that I barely used it anyway, so I was surprised to get the email on friday.
Report homefortea December 21, 2014 8:57 PM GMT
Sums you up in one post biscuits....

Did not enjoy the experience of the Corals site so went elsewhere..

If only we all could...
Report homefortea December 21, 2014 8:58 PM GMT
Cue "YOU ARE AN ARBER"...

Biscuits you would not know an arb from your elbow....
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