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24 Mar 14
10:34
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Date Joined:
22 Aug 04
Despite the fact e-mails' saying it would. I know it is early in the morning, but again no updates', is this a sign of the future? As a goodwill gesture, the company should
make all payments direct to your bank, at no charge, next day for the inconvenience.
make all payments direct to your bank, at no charge, next day for the inconvenience.
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Replies: 53
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I agree, I am fuming here ... not only that but they have now reversed withdrawals from the end of last week so that there is an even bigger chunk of cash sitting in my Betfair account (and not my bank account) ...
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if this were a bank
they'd be cleaned out in the panic after an episode like this was only saying yesterday about this shoddy outfit and its treatment of customers, appalling! |
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We can't clean out in a panic because they won't let us bloody have it! And I am panicking lol
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i meant when you can eventually withdraw
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I have just withdrawn with no problem using the new site. Are you on the old?
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I have just withdrawn with no problem using the new site. Are you on the old?
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smoggy-u must be special.because I cant withdraw funds on the new or old site.
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I'f I'm on the new or old site it still takes me to the same account page which isn't working and hasn't all weekend. I have a pending withdrawal in there from Friday just sitting there too.
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I managed to withdraw yesterday and today as normal - not sure what the problem is. Maybe I just got lucky twice but it does seem odd.
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I've tried everything, clicking on PayPal tells me I'm not authorized. I can get to the bank transfer page but I'm guessing even if it processes the withdrawal the same problems will occur.
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ive been able to withdraw to card and bank transfer all weekend but no money has arrived yet
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Just won a £100 on the first race at Wolvers. Or have I ?
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I bet betfair are not late in taking THE PC CHARGES ON WEDNESDAY.
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was told when i rung up that the withdrawn money is in a holding account £40 in my case and they have to wait till they get it,why they cant just ring fence £40 of my money is beyond me
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sorry i didnt mean withdrawn money,£40 i deposited last week is in a holding account and im trying to withdraw 130
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You sound like one of the people who are trying to defraud them jajabink
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Just had a pending withdrawal returned to my account!
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£40 or £130.
These sound rather large amounts of cash to be gambling with. |
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Withdrew some via iPhone app which seemed to go through.
Are you all able to do that but money does not make it. |
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It looks like it Tree. I've just had £100 returned which I supposedly successfully withdrew in the early hours of Fri morning.
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I just tried and failed to natwest and santander
now Im worried |
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deposited friday,,money went into betfair but has not yet left my bank,,,,had a fantastic weekend after months of despair,,but now wheres the dough
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How come your account is not suspended?
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Something seriously wrong here. My account now has £200 more in it than it should and my withdrawals are £200 less than they were 48 hours ago. Thank phuck I have been in the habit of withdrawing every night - if I had a good balance i would now be seriously worried!!!
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i was told by betfair that 2 deposits made last week for £15 and £25 were in a holding account and until they receive the funds they wont let me withdraw anything,rung bank up and they have a clue just said one payment of £15 had gone thru
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money i withdraw LAST THURSDAY is now back in my betfair account,i presume the money i withdraw on frday and saturday will be back in there too tomorrow,money i NEED for overdrafts and living
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Yep same here, but I still want to withdraw it.
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Is this an issue with specific banks? reading this thread just now is the first I've heard of this...
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MARILYNMANSON • March 24, 2014 4:08 PM GMT
but I understand whats happening a bit more now. Did you feel assured that some sort of process was going on and withdrawals would be restored in the next few days then? Or were you left in the dark and unsure what's really going on? |
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A lot of people have only just woken up to the problem. It MIGHT be certain banks but a couple of the bigger ones have been mentioned and mine is Santander and I am affected
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lloyds is mine
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natwest
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mine is nationwide
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its nothing to do with banks.
betfair accepted deposits over a period of time, credited peoples accounts, but got no authorisation codes from the intermediary bank. people noticing they were depositing and not having funds debited from their balance loaded up and withdrew. betfair noticed what happened and suspended all withdrawals until they knew which funds they had, and which would bounce. thus impacting a lot of decent customers. basically they ballsed up, and we all have to pay the price. more afraid of a few people owing them a few quid than upsetting 15000 of their "valued" customers. |
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the guy i talked to said somebody who deposited £10 max, deposited £5k and withdrew it instantly.
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That must be at least 50% of current accounts in the UK affected given that Natwest is now RBS and includes Halifax.
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my withdrawal is by paypal. others neteller, others banks.
nothing to do with your bank, its betfair holding the funds. |