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anyone else getting very slow page loading?
or is it me? every other site fine
or is it me? every other site fine
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Just phoned them up,there is a problem there end with logging in.
Mine gets as far as the registration page to check you are a member
Yep, thats what they said ,if youre already in your ok.
If youre trying to log in you wont get any further been that way since 12 bells they said.
If youre trying to log in you wont get any further been that way since 12 bells they said.
non member here and it's still slow as fook - but I can't grumble it's free 
RP IT team, about as much use as an ashtray on a motorbike
I'm in but cannot look anything up like form pop-ups etc just sits there doing nothing
like your style rider...umm might just pop out and get some nice prawns with smoked salmon...i find it a nice mix with salad, cheese coleslaw and some pickled beetroot
well done rider good call
well done rider good call
I have been told by a reliable source that they are removing all race cards and form history and replacing them with adverts... 
Still unable to sign in here. Getting "the connection was reset" message.
Still unable to sign in here. Getting "the connection was reset" message.
Same here
Same here
Have just spoken to their Customer Services. They are aware there is a problem but there is no ETA re fixing it. Clueless....
Just rang them,still no idea when it will be fixed
logged in from last night,cards ok but can't see any form or get my horses from the organiser.
Bloody useless. Will we be refunded for not getting the service we have paid for? Of course not.
As soon as I am able to log-in, I am shown the following
"Log-in problems. We are having some problems with the site which affect users' ability to log in. Users are advised not to try to log in. We are working to resolve the situation as quickly as possible and apologise for the inconvenience"
This is an excellent message and would have been HUGELY helpful, WHEN I could access the site but NOT access the bits of the site that I regularly pay for.
You couldn't make it up!
"Log-in problems. We are having some problems with the site which affect users' ability to log in. Users are advised not to try to log in. We are working to resolve the situation as quickly as possible and apologise for the inconvenience"
This is an excellent message and would have been HUGELY helpful, WHEN I could access the site but NOT access the bits of the site that I regularly pay for.
You couldn't make it up!
What will be amusing, will be to see how long it takes them to remove the DO NOT TRY TO LOG IN message, now the problem is fixed.
Still showing "users are advised not to log in" over an hour after the problem was "fixed".
I can't pay for tomorrows edition - though it may work OK if you've already paid
Emailed them & they said
Dear Sir,
Thank you for your email.
Unfortunately our online Shop is currently unavailable and we regret to inform you that it is likely to be down over the course of the whole weekend. Consequently, any Members Club Daily passes and new Members Club monthly subscriptions cannot be purchased at the present time. Please accept our sincere apologies for the inconvenience this will cause. Our IT Team are continuing to make further investigations and we very much hope to able to restore the Shop and our Members Club to it's full functionality early next week.
Kind regards,
Ben Walton
Emailed them & they said
Dear Sir,
Thank you for your email.
Unfortunately our online Shop is currently unavailable and we regret to inform you that it is likely to be down over the course of the whole weekend. Consequently, any Members Club Daily passes and new Members Club monthly subscriptions cannot be purchased at the present time. Please accept our sincere apologies for the inconvenience this will cause. Our IT Team are continuing to make further investigations and we very much hope to able to restore the Shop and our Members Club to it's full functionality early next week.
Kind regards,
Ben Walton
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