Bookmakers shop staff need to go on a crash course on customer relations

What companies staff are you talking about btw? I work for Billy Hillys and all our shop staff are polite and helpful thanks

Very nice and pleasant in my local Bet-totes in the face of some very stupid questions. I would have struggled not to hit the sarcasm button.

really, may I give you an instance.

I went into one this morning at 9am and requested a price on a horse in the grand national, I was shown the A-Z screen which showed the horse at 10/1, when I had already seen it on the early price terminal at 12/1, after pointing this out to the member of staff I was told rather aggressively 'ARE YOU TRYING TO TELL ME HOW TO DO MY JOB', she them got the correct screen up and it did indeed show 12/1 although on the A-Z screen it still showed 10/1.

I have just been to collect at another shop tonight, and was told, 'its going to be half an hour, I've just locked the safe', no 'Hello sir, I am very sorry but could you come back as I have just set the safe, it will be another 30 mins'

Treated like sh1t, I just walked out.

above post referring to willie hills btw

staff at my local bet fred are fantastic with customers, they just fekk em

I went to wh to collect

she said oops you picked the wrong horse national,let me put down the 66/1--LOVELY