Welching Bookmakers

approx 50-50 of bookies do this.............i have no idea why............its totally flawed............but just scan them your passport and send it on..............its a pain but what are you afraid of?.........they already have your credit card details.........thats the most important info any of us have.

vermin, idkw.

Have you had accounts with them before that have been restricted , in your name or friends / family etc ?

WHICH FIRM IS IT,IF ITS BETFAIR NAME AND SHAME?

It isn't a problem for me to produce the ID they require.
It's just the principle of the matter, and the fact that it's a right pain in the arse

IDKW, just looked briefly through this site and a lot of people with the same experience as yourself have all basically said, just provide the requested ID, it's their rules and you can sing and dance until you're blue in the face, but all you're doing is prolonging what you will have to do at somestage, if you want to receive your money.

http://www.thegamblingtimes.com/board/player-support-gaming-site-feedback-general-complaints/

... send 'em a pic. of when you were in your 20s !   

get the sheriffs only £60

these people are criminals with silly red ties and badges, (if its ladbrokes) hills do it as well, coral arent organised enough, there new site doesnt even work correctly,make that "double scum with a dollop of clueless if its the tragic sign" they will take thousands and thousands of pounds with no request for docs, david wiilliams was asked to comment, he failed but thats whatbhe does (fail), and yet they treat there staff like scum, if they took a bet without checking ID its a disciplinary with a complete knob who knows nothing about the industry but irons his triusers and walks with a purpose................ question is, isnt it about time it hit court.... how can they get away with it, ok no one expects the gambling commision to do anyhthing because they are as useful as a chocolate teapot. hey williams me and you in court what do you say, im barred for winning in ladbrokes shops, shall we tell the world how you operate !!! GAME ON ?

All bookmakers work under the same principal, because they work on the high street with big bills they
expect all customers to understand that all moneis received are thiers until they legaly have to give you some back, all or more back.

Cut out the expesive middle man and hire a fair one

http://www.gibraltar.gov.gi/remotegambling/2126-the-gambling-commissioners-advice-to-complainants

Providing Documents

Operators are required by various laws and regulations to establish the age and identity of customers. In some cases this can be done through electronic databases or other information and the customer will not have to do anything else. In other cases it will be necessary to ask the customer to provide further information, including photocopies, or certified photocopies, of official documents such as bank cards, bank statements, passport or driving licence. This is usually explained in the operator's terms and conditions.

Customers sometimes object to sending such data over the internet and may do it by post, but this is obviously slower. There is no evidence that either method is more or less secure than the other. We regard either method as acceptable. You should always send in clear, high quality, copies, preferably scanned or photocopied, or digitally photographed (at the same angle as a scanner/photocopier.) You must not alter such documents or the copies.

Where a customer has triggered a security alert or is affected by a security alert, then obtaining copies of documents becomes even more important. We are aware that some customers seek to register incomplete or partially inaccurate details for various reasons. This is not permissible and will lead to delays and complications when copy documents are required.

Copy documents are carefully checked by specialist staff against databases and other sources to ensure they are genuine and have not been altered. This may lead to delays due to the time this takes or to research an unusual document or get a second opinion on a question. Customers will be asked to send in better copies if what they provide is not clear.

We will invariably support an operator who asks a customer to provide copy documents for proper reasons.

**** = ****

It seems like the B/F filters are even barring the use of accents on vowels...there's 'progress' for you!

As a few have mentioned...how can it possibly be justified that it's not made clear when you're depositing?  It's in the terms and conditions - obv no one reads these, but this is what happens when you don't.

Its very ironic that many bookmaker managers and staff let kids into gambling centers that are definitely under 18 to

lose all their  money on FOBTs ,just to look better to area managers when the profits are up!

The answer is, when it suits them!

Asking for 3 is just taking the piss as a proportion of the population don't own 3 forms of age identity, thus you could take them to court for unfair business practices?

I've tried to bust 700 pounds out of an Australian operator that asked interminably for photos of the whole family certified by winning and ended up winning some 5,400 pounds with the bookie for the loss of about 30 pounds in commission.

Some of this was on UK racing where their oddsline changed slowly, so I am now limited to 0 pounds on all bets.

The dispute over whether I have provided adequate id info. is still ongoing.

If the sum was slightly smaller, I'd love to take them to court as their t&c s are unclear. The joke would be to get them to claim jurisdictional issues, while advertising what an appalling service they offered to international punters.

Much more likely I'll still bend over backwards to satisfy them with the data.

The ironic thing is that the only people for whom the win / loss is out of the way for the kind of market and customer is the miserable Aussie book, that offers markets it doesn't understand and can't manage.

message to dfave1357, take yoour head out the sand my friend, ive got thousands of emails, account jpegs, even got a betsson account who happily refunded after having docs they then refused to payout a decent win because the passport had run out of date in between payouts, ladbrokes refusing a payout of thousands because they said there was discrepancies with the information they had and the banks stored info, we tried to deposit whilst this was going on, they took the deposit and when asked why said "we dont like to interfere with our customers enjoyment of sport" this is while they are accusing a customer of fraud, it became legal they backed down and it turned out there differing information was the county was not entered on registration !!!!!!!!!!! these people are SCUM end of, but the problem is far deeper, in no other business in the blame and claim uk of 2013 could you get away with such practices, its so obvious that if they have a problem authenticating you, you are not allowed to bet until they do, if they take a bet it means they are sure you are 18 and allowed to bet, but heres the problem with that, the case thats going to court im involved with, ladbrokes took thousands and thousands of pounds over months, when a withdrawal was requested because theyd refused bets after a few winners they said "we cannot verify you"..... so dave 1357, you reckon thats within the law or ethically right ? are you one of these ts and cs people whereby it might as well say "carry on until you lose your house we wont bother you but dont win and try and withdraw" dave yoiu need to start thinking for yourself !

Can somebody clarify where a bookmaker stands in the following situation.

You have an account which eventually gets limited/closed.

You are then able to set up a new account (maybe your address changed & they didn't pick it up). If this account wins do they have any grounds for voiding the winning bets? Surely if they are going to decline the bets then they have to prevent you from signing up in the 1st place?

Does anyone actually know or has tested this situation? Assume you can provide ID etc to prove what they require.

stoozbet....all bets stand and they have to pay out.