How much did the Betfair Crash cost you?

Still waiting to be matched

Back in the game



oooh suspended

difficult to say as I had bets that I would have covered. I had layed The New One at 1.6 for £50 was trying to back at 1.55 to cover myself and id backed McCoy's mount for £10 - so I'll have lost £40 ish on that. It wont bankrupt me but it will annoy me all day!!

I hardly use the site nowadays and I'll prob just take my money out now and give it up. POOR POOR POOR BETFAIR

£0

Never put multi bet on here

About £40, annoying thing is I am certain I would have been able to trade out of the position.

£800, I'm f***** fuming!!!!!

Why have they "half" switched it on?

+350EUR

Lay Dursey Sound

Thank god I ticked the "Site Issue Settings" in My Account

1. Losing bets voided
2. Winnings bets stand

It's saved me money so far, if Laterly wins though I'll be seething

6 pound and threepence halfpenny

TBH probably saved money since some of the races at 3pm but that's not the point. Amateur operation that shuts down too often..

to be fair all bets on races run while the exchange was down should be void and stakes returned.

Was trying to put a good bet on The New One when it went down. Getting mad at betfair though would be like putting your sister in goals and then getting mad at her for letting a few in, what else would you expect from an amateur.... I probably average about once a week on betfair and in the last 2 years I reckon I have been on the website 4-5 times when its gone down, so that's about 4-5% of the time... Interesting...

Think I saved £20 as I wanted to put that on Pete the Feat.

Not as much as it is costing betfair

Cost me £20 as was intending to lay some off......frustrating

has cost me about 800 laid a horse that i wanted to back but couldnt not happy, surely betfair have to refund for this?

£330 !!!!!!!!!!!!!!!!!!!!!!!!!

£800 loss. You have no chance of a refund. They don't accept responsibility for traders not closing positions.

Fortunately a leading trading application continued o.k. I would have thought that all serious punters/traders would have some form of backup.

about £5

covered unmatched bets on Betquack

Sonic Jerry






12 Jan 13 16:19
Joined:


26 Jan 02
| Topic/replies: 21 | Blogger: Sonic Jerry's blog



Fortunately a leading trading application continued o.k. I would have thought that all serious punters/traders would have some form of backup.

Here fishy fishy fishy

I have 2 internet access points at home - just in case. I have a Batdeq account (see previous post) - just in case. I have accounts with bookies. I had Bet Angel running on the 3:35 Warwick, which couldn't place bets. I had Betacular open on my phone, which couldn't place bets. There's only so much you can do.

always on a sat busiest betting day of the week,fukin shambles,couldnt get my footy bet on ,and guess what ?? yes you got it it went and won 7 team acca,only a couple of bags loss nothing worth crying about,,are you jokin im furious...no doubt bf fannatic will be still lickin their arse

Luckily in profit  from the the 2.50 but missed 5 races...

about £20. but I was out for about an hour, just seen that they crashed again, really very bad service, same old crap about being sorry

nothing, was going to apply for shares via the IPO but decided against it in the end - glad I did n't now.

just under £3K but BF have already refunded me.

Trusty, could you post a copy of the email that they sent you please showing the refund?

Wanted to leave something in to get out of my bet on Starluck 635 the night before (ground) as stated in my post..........think id have been matched as it loomed up.......................

loads, I was gonna back all the winners of the races when BF was down

careera32....didn't need to send an email. They could see my outstanding bets that would have been matched and settled accordingly.

Probably they set a level at which they decided to refund, don't know where but at least £500 or more I would have thought. They really are not bothered about the £5 and £10 punters.

Trusty, same here in the 15:35 Warwick. I had £1900 unmatched lays on 3 horses that were being matched at the time of the crash. We all got emails as below. Was just wondering what your special circumstances were.

Thank you for your e-mail.

Firstly let me apologise for the site issues earlier today. However as per our terms and conditions we are unable to compensate for bets you may have placed if the site had been available for betting. Please accept our apologies for any inconvenience caused.

Please do not hesitate to contact us if you have any further enquiries.

Kind regards,

Richard Bridge

Betfair Helpdesk

Carrera, got the same e-mail as you on the 15:35 Warwick.

Had £112.50 unmatched lay at the time of the crash and had no Betquack account as a back up.

Considering giving it all up as it is so infuriating, could happen again at any time........