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welshrock
21 Nov 12 16:23
Joined:
Date Joined: 06 Apr 05
| Topic/replies: 414 | Blogger: welshrock's blog
popped into bentfred to throw away loose change (literally)in the fobt while waiting for something. amazingly won 85. so pkted the 80 and put 2.50 ew on gymdoli just as they were about to run and said 'did i get that on in time' .  she said yeah no worries.  went to collect and she said 'computer says no' my bet was 3 seconds too late sorry. unbelievable.  so i said if it didnt win what would have happened to my 5 pounds. it would be returned to you , how , i asked.  - 'you just bring in your slip and we refund it' .  okay so i put a bet on it loses so i return for my money back. doesn't compute i said , why would i return with a losing bet.
she started making a scene saying i was accusing her personaly of stealing my winnings.  i asked where does all the money go from people who dont know thier bets have been void.  its kept in the system til you return your void slip on your accepted bet that didnt win.........she couldn't / wouldn't comprehend what i meant......  its not the first time , i had a pound  100-1 recently but i do admit it was very much on the 'off' and accepted it.     how can a bet be placed and accepted yet only void after the result.     last time i use that place absolute sickener and although 80 up feels like i been mugged .  ........ i wonder how much money they make by doing this from losing 'void' bets...................     rant over .......
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Report Roquebrune November 21, 2012 4:25 PM GMT
I'll call Matron.
Report Nige down south November 21, 2012 4:26 PM GMT
In the good old days when I was a manager I was still taking bets after the 2nd hurdle or fence and you would of be on a winner.
Report Nige down south November 21, 2012 4:28 PM GMT
I would add it was not for this firm who I have no time for.
Report ashleigh November 21, 2012 4:31 PM GMT
seen the late bet excuse a lot in my local freds lately. check the off time, with the time on your slip add 25 seconds which is what most bookmakers allow for a jump race after the off.
Report SlippyBlue November 21, 2012 4:39 PM GMT
The no more bets time is clearly defined but the fact that the manager said "no worries you are on" is enough to say you will get a result and be paid out. Don't give this up, I will be surprised if you don't get a result.
Report -Tom- November 21, 2012 4:41 PM GMT
They use it all the time in the Freds round here.

They told some blooke he was "1 second late"..Crazy
Report jajabink November 21, 2012 4:50 PM GMT
when i worked for korals i used to accept a bit late on most races esp jumps,greyhound i think is the first bend,but being told you were on when you wernt is a bit naughty,i would pursue it with betting abbas,they dont keep it as refunds it just goes in the normal money and if you kick up a fuss theyre pay you your stake back,theiving baldies is just about right
Report nortons November 21, 2012 4:58 PM GMT
Used to work for orals pre Epos,one day Area manager turned up and started making small talk.Suddenly hit me with "what do you know about that"? and slammed a winning dog bet on the counter. I countered, whats wrong with it...he replies "Its late".  To which i felt like replying " i got it on as soon as i could"Wink
Report tommysmum November 21, 2012 5:00 PM GMT
same thing happened to me in Bald****fred, don't use shops but was just messing about while on holiday, ran up to counter when race off, manager got up to take bet (£50 ew in 5f race) the race was off as he took the £100 and handed me the slip. Don't know why,but I immediatley asked him was bet ok, he looked at till and said no its late,so I gave him slip for the £100 back, all this happened in 15 seconds. Horse won at 5/1, so obviousley wasn't happy. 5 mins later asked same questions as above and the **** obviousley has all the answers as it must happen several times a day. The rancid firm should be on that Watchdog or Rogue Traders they could easily be set up by the bloke that films the dodgy builders.
Report stattman November 21, 2012 5:06 PM GMT
take this to IBAS 3 seconds late on a 2 mile plus race and having the staff member confirming your bet was on gives you a decent case . you have nothing to lose and alot to gain .
Report wolfatthedoor November 21, 2012 5:10 PM GMT
identical thing happened to me in a thieving freds in manchester a couple of years back
bet put through and got slip back.went to collect and was told I was too late
had it lost I would have left the office and never gone back without realising my loser was void
never happened to me with any other firm;fekkin hate dones and manchester btw.shythole
Report never give up November 21, 2012 5:14 PM GMT

Nov 21, 2012 -- 11:06AM, stattman wrote:


take this to IBAS 3 seconds late on a 2 mile plus race and having the staff member confirming your bet was on gives you a decent case . you have nothing to lose and alot to gain .


agreed

Report halcyon days November 21, 2012 5:34 PM GMT
When I worked for C orals 3/4 secs a dog race, cartoon voided immediately ( but if a regular,would pay them), 5F sprints to 3M chases varied in time allowed after the ''off'' !



It seems like Fred's not being fair.
Report liberator of the oppressed November 21, 2012 5:42 PM GMT
Simples .. don't moan just bet elsewhere.
Report halcyon days November 21, 2012 5:48 PM GMT
Thank you Sergei  !
Report desperatemunter November 21, 2012 5:56 PM GMT
the bet wasn't accepted. She was talking out of her hat and hadn't checked on 'the system' to establish it had been accepted - is my guess.
  of course, if she had looked, seen it wasn't accepted and then told you it was accepted, hoping that if it lost you'd walk out and she could pocket your refund, then she'd be commiting a fraud
Report liberator of the oppressed November 21, 2012 6:06 PM GMT
I'm surprised if you were stuffing the FOBT you didn't get a brucie bonus of a cuppa and a few free spins in the competition and in my humble opinion most betting office staff can get a bit poopy particularly with all the single maning malarkey. Remember Freddie's article in the RPSadwasn't there something about happiness and all for one. Surely you're on or not. Should be something to confirm on your slip. Surely we have the technology. Rubbery with intent.
Report desperatemunter November 21, 2012 6:32 PM GMT
good point - no imaginable technical barrier to putting 'bet accepted' on the slip.
many punters in shops have no concept of getting a bet on before the off, they're still at the counter handing their money over when a race is a quater or a third completed.  In the event that any of these people are backing winners, I'm sure a lot of them are getting knocked back when they go back for their winnings.
nice little earner for staff perhaps?   not that I'd begrudge them it, I'd rather clean sewers for a living.
Report patsyone November 21, 2012 7:36 PM GMT
BALD EAGLE did exactly the same to my 71 year old grandmother, laid her 200/1 to a FIVER a young man WINS ANY MEDAL AT OLYMPICS 2012.
HE won a bronze when GRAN went to draw TRIED TO TELL HER BET WAS A MISTAKE
WHAT HAPPENED TO THE FIVER HAD HE FINISHED 4th
Report DancingDenman November 21, 2012 7:57 PM GMT
Was in a Baldy shop few years ago which i was a semi regular,sure the bird behind counter wanted me to give it her.She was a bit of a munter so it was out the question,anyway one time had £10 on a dog on the off that got beat.Minute or two later bird asks if ive still got the slip because bets void and gives me the £10 back.AS we where chatting she said it was company policy to keep stum about these bets and she would be instantly dismissed if a area manager heard her offering a refund.Thats a true story on my girls life the robbing bald tw@t.
Report halcyon days November 21, 2012 8:06 PM GMT
'She was a bit of a munter'      Laugh
Report Banned_Banks November 21, 2012 8:39 PM GMT
take this to IBAS 3 seconds late on a 2 mile plus race and having the staff member confirming your bet was on gives you a decent case . you have nothing to lose and alot to gain .

You will definitely lose this at IBAS as according to the rules the bet is late and therefore void.

Best bet is to try and get a discretionary payment although you are probably a million to get that unless you are a regular FOBT mug.
Report homefortea November 21, 2012 9:09 PM GMT
Not surprised she went off on one as she saw you on the FOBT and took you for an idiot.She would have been watching you so that she could pick the ticket up when she cleaned the shop and cash it in the next day.She must have been gutted when it won !!
Report Banned_Banks November 21, 2012 9:13 PM GMT
Don't all the staff who do that get sacked?
Report homefortea November 21, 2012 9:22 PM GMT
I will add that any "Bookmaker" voiding bets on horses for a National Hunt Race 3 seconds after the off must have a death wish !!

Other "Bookmakers" will allow some grace as long as the favourite hasn't refused to race (etc).The shop staff however wouldn't know if it was a cartoon or the real thing and no wonder horse race interest is declining.

Bald Knocker - if you pay peanuts you get monkeys and will lose out in the long run ....
Report homefortea November 21, 2012 9:24 PM GMT
banned banks..Only if you get caught !! The CCTV would be a problem and that is why Corals staff are delighted that they have to clean the shops because they can take the bin bags home with them..

My CV is in the post !!
Report sally skindivers November 21, 2012 9:30 PM GMT
anyone got the address of shop that lets u bet dogs at 1st bend please ?
Report Banned_Banks November 21, 2012 9:37 PM GMT
banned banks..Only if you get caught !! The CCTV would be a problem and that is why Corals staff are delighted that they have to clean the shops because they can take the bin bags home with them..

Surely any void late bet paid out more than about 5 mins after the race will almost inevitably be staff fraud.
Report ronnie rails November 21, 2012 10:31 PM GMT
Just got in from another shift at Joes.

Old guy came in today wanted £3 on one in the 3.15 at fairyhouse and £1 on a reverse forecast, he said I know they are off Ronnie is the bet on? I looked up and they had jumped a fence I said win or lose the bets on, what happens the bets void as it’s on to late, I said don’t worry I will sort it for you, i rang security explained the situation that this is a regular punter and the bet was on 34 seconds late, the guy on security asks what do you think we should do Ronnie? I obviously say pay him out so he says Ronnie pay him so I do, I even remember the figure £94.04

The old guy was nearly in tears when I paid him, made me feel good.
Report scaredmoney November 21, 2012 10:45 PM GMT
good on ya ronnie GrinHappy
Report unbiased November 21, 2012 10:50 PM GMT
Banned Banks,you are wrong about must lose the case as the race was off.There is a level of tolerance on times according to the length of the race.Considering NH races,apart from the occasional NHF ,are over 2 miles minimum ,a few seconds are neither here nor there,and wouldn't void a bet.
  I very rarely fail to get a bet on in a shop as I very rarely use them,but have placed NH bets 10 secs after the off at least.You can sometimes hear the tills bleep signalling no more bets.
Report MrHunt November 21, 2012 11:54 PM GMT
34 secs late ?  why wud anyone hand a bet in 30 sec after off? Crazy
Report Colldogg November 21, 2012 11:55 PM GMT
Does not surprise me at all with baldie. When I was in one of his shops once me and a mate bet on a dog. We went up to the counter just as they were loading the traps and gave her the money at the same time. £10 I had on a 4/1 dog and my mate £5 at 4/1, it won. Great we are happy, go to get the slip and get told I'm too late. However my mate bet was accepted. I asked how it was possible when she took both bets at the same time for my mates bet to be on but my bet not on. She then said my bet was 13 seconds late! But my mate who gave her the slip at the exact same time was on. I wouldn't have minded but I wasn't asking her for prices or anything so you just bang it on one after the other. I work at Bills and know it takes 3seconds for a bet to process so 13seconds is just ridiculous! I've not stepped foot in that bald ***** bookies again.

Like others have said, with Bill's they give you a good 15-20 seconds after the off of a national hunt race to accept bets. If your bet is then void on the system then it is down to managers discretion and most managers I have worked with, anything under 1 minute they will pay out but just warn the customer to be careful about it being on the off next time which is understandable with fraudsters. Why baldie Fred can't do the same rule is beyond me. They really are the bottom of the barrel of bookmakers.
Report pumphol. November 22, 2012 12:18 AM GMT
Been turning punters over for years, was done on a correct score treble some years back, there was a team 1/80 & I wanted 5-0
The coupon had the prices on the back only up to 1/66, I asked  what prices the scores on a team 1/80 the manageress replied correct scores on anything shorter than 1/66 will be settled on that price.
5-0 was 8/1 the treble copped & they settled the 5-0 at 11/2 which made the bet £300 light, I argued the toss, saw the area manager who said there were "special" prices on that game though he could not show me anything about it on the screen.
Knew I was being conned but what could I do, the next round of International matches came round & on the back of the coupon prices on teams were  now up to 1/100 now & prices on 1/80 & 1/100 shots winning 5-0 were --- 8/1 Sad
Report Banned_Banks November 22, 2012 8:47 AM GMT
Banned Banks,you are wrong about must lose the case as the race was off.There is a level of tolerance on times according to the length of the race.Considering NH races,apart from the occasional NHF ,are over 2 miles minimum ,a few seconds are neither here nor there,and wouldn't void a bet.

I think you have misunderstood what I was saying. I realise there are tolerance times built into the system however if the OP was told his bet was late then the system has taken into account this tolerance.

When I talk about a race being "off" I mean off according to the EPOS system.

In this case the system clearly automatically voided the bet as it was outside the tolerance time. As a result IBAS will find in favour of the bookmaker as it has clearly been settled correctly as per their rules. Payment can only be made by discretion which will no doubt depend on his track record with them.
Report BARROWBOY November 22, 2012 12:04 PM GMT
i only use one firm on the high st these days,its a WH shop,whenever i place a bet that i think there might be a time problem with i always ask manager if it will be ok,answer is invariably bets on if problem ill sort it.So system can obviously be overridden,comes down to quality of staff,find a shop with a good manager who understands the game if you can,not easy i know.Also,dont take the ****,its the chancers that spoil it for the genuine punters,& the price of a good drink for the manager when youve had a decent win doesnt do any harm either.
Report lmfao November 22, 2012 1:02 PM GMT
a clear case of fraud

call the rozzers
Report homefortea November 22, 2012 1:12 PM GMT
banned banks there are no "tolerance times" built into the system !!

If the race is off at 3.42 and 20 seconds that is what time the race is off and a bet placed at 3.42 and 21 seconds will be confirmed as one second late..

This is where the discrepancy occurs.How much leeway does the minimum wage operative give the punter.The operative can overide the system and confirm that the bet is on in the same way as the operative can overide a price change and give a back price is it is a couple of seconds late due to various factors.

If the Bald Knocker has instructed his bet takers that once a race is off IT IS OFF NO MATTER WHAT and all bets are void then what is left of his betting shop punters will rapidly vanish (happy days!) as there is always a rush on the off and by definition some bets will be a little late.

I suspect what has happened is that in some shops the inexperienced staff think that "off" means no more bets along with the jobsworths,plus some may have been pulled up by "area managers" when so called "late" bets have won and have decided on a quiet life.

More reasons for the decline in horse race betting.Just put your money in the FOBTs on the way out !!
Report dixie November 22, 2012 1:16 PM GMT
I presented a late slip & was told it was a loser.  The guy rang his superior, who said I was 'trying it on'& if it was a winner, I would have been paid.

I emailed customer services & implied that the bet was a winner.  They replied that win or lose, the bet would be void.

I took a copy of their email into the shop, the guy phoned his superior, I got my money back.
Report ease November 22, 2012 1:41 PM GMT
In answer to "who keeps all the uncollected void bets" , Fred keeps them. The staff are NOT able to cash them in, they are sacked instantly if attempting to do so-there is no chance of getting away with it with their every move covered by cameras. The company, however,is doing the very same thing that staff have been sacked for, ie: pocketing unclaimed bets.
  In addition, due to the computerised till system, a cashier/manager is not able to see whether a bet is too late until they actually type the horse's name into the system, which may take 20 or 30 seconds-by then the race can be half over. It is not the fault of the staff- Betfred used to have a flashing red icon on the cashier's screen which would flash to tell cashier bets could no longer be accepted; this was very helpful as the cashier could see that no more bets could be accepted and the customer would be informed the bet couldn't be accepted. This feature was removed!-Draw your own conclusions as to why.
Report welshrock November 22, 2012 5:15 PM GMT
Well i've closed my betfred online account and will not return to baldies again like i said it wasn't the first time, not only that the girls are dogs and miserable gum boils compared to billies who are always happy to see you walk out the shop with profit.  As for the fobt's i very rarely play them ever since i put about a ton in them a very long time ago to see a guy next to me take a ton out with £2. (and ive watched other people do this often). ever since, ive believed they are set up to pay the small wager to get them hooked and suck the £20 notes off the addict.  So i only put loose change in if i do (suppose i pi55ed them off asking for change all the time ....lol  only joking)
Anyway to end with a happy ending, i told myself to go in in the first place and put my £2 in to get £60 out i needed to buy my new guitar in the shop up the road.  Laugh
Report Shanelee1966 November 22, 2012 5:35 PM GMT
Baldfred shop is the only one i`ve ever had repeated trouble, something not quite right.
Report Shanelee1966 November 22, 2012 5:38 PM GMT
Most regulars never seemed bothered about then taking the p1ss. They looked at me gone out when i was short changed with a winning bet by £2.50
Report Shanelee1966 November 22, 2012 5:39 PM GMT
The staff as well, clearly never happened before by the bewildered looks i got from both staff members even after i had pointed out the error.
Report ranader November 22, 2012 5:43 PM GMT
Absolutely despicable outfit
Report sooty73 November 22, 2012 5:57 PM GMT
Joke oral today, wrote a slip out for £80 @ 4's (early price prob about 10.30am this) the manager said 'I'll give you 20 at 4's the rest at sp'...pardon I said.. sorry explain how you make trading decision for said company.. and he stood his ground and insisted he was given the authority to make that call without any reference to head office. Speechless. Of course I am not a regular in that shop nor do I spend any time on the fruit machines so I am really not a customer they want.. but still
Report unitedbiscuits November 22, 2012 6:03 PM GMT
Good catch.

But if you weren't fishing:
1) Keep your ticket, this is worth £400. Don't use IBAS. Apply to the small claims court - you have at least a 50% chance.
2) If you have cashed your ticket for £5. Contact Betfred and ask them to confirm that your ticket was confirmed a £5 return, because staff have a facility to adjust the return and it is entirely possible that the slip has been adjusted to £400, and the staff have kept the difference. Ask them for your slip number too.
3 If you have to resort to step 2), regardless od BetFred's reply, progress to step 1) anyway.
Report ease November 22, 2012 6:06 PM GMT
if the staff seemed fed up it may have something to do with the fact that Betfred pay considerably less than any other bookmaking firm,independents included. Having taken over hundreds of Tote shops(for the four FOTB's in each) they are currently paying original Betfred staff at least £2 an hour less and in some cases up to £5 an hour less than the original Tote staff ( because their Tote contracts are still running)
Report welshrock November 22, 2012 6:17 PM GMT
1st of all they took my ticket and 50% chance in small claims is not worth the hassle tbh. Secondly if they did adjust it etc there is no way its going to be 'easy' to find or am sure they will be one step ahead and they could say anything. BUT saying that i might just phone betfred customer services and ask for confirmation that it WAS void due to late placement.  The shop worker did jump in a bit fast with ' are you accusing me of stealing it '  which was nowhere near my thinking process at the time - 'one does protest too much!'  .
Report swiftynifty November 22, 2012 6:23 PM GMT
if they take your bet it should stand but simple solution really is get on BEFORE the off.
Report ranader November 22, 2012 6:26 PM GMT
You have to laugh at the pompous priks on this thread who never put a bet on late in their lives
Report swiftynifty November 22, 2012 6:31 PM GMT
^ stand there staring at the wall for 10 mins then run up when it's off, unless ofcourse you're trying to 'eliminate' unforeseen circumstances at the start.
Report unitedbiscuits November 22, 2012 6:50 PM GMT
welshrock - you are right to say that if that the staff had pocketed your winnings, Betfred would not tell you.
The small claims court is less hassle than IBAS, and it makes Betfred reply in a timely fashion, whereas an IBAS case has no time frame, so they can just string you along indefinitely.
Report Banned_Banks November 22, 2012 7:55 PM GMT
If the race is off at 3.42 and 20 seconds that is what time the race is off and a bet placed at 3.42 and 21 seconds will be confirmed as one second late..

Homefortea that is not true.

All firms have tolerance times built in. They vary from firm to firm and from race type to race type.
Report HAMMER88 November 22, 2012 8:34 PM GMT
no they don't, ask anyone at betfred if they do - daily occurrence across the nation this. it is pathetic.
Report homefortea November 22, 2012 8:54 PM GMT
banned banks..

Don't step out of your comfort zone.....
Report Banned_Banks November 22, 2012 8:55 PM GMT
Don't worry homefortea we won't be covering maths today.
Report homefortea November 22, 2012 8:58 PM GMT
We wont be covering the Betting Shop rule that states that bets will be accepted on all races where the card is featured in the Racing Post either !!
Report Banned_Banks November 22, 2012 8:59 PM GMT
Is that because you have just made that rule up?
Report homefortea November 22, 2012 9:08 PM GMT
Actually no !! Was in a Betting Shop today checking out the maximum payout (£250k as you ask) and glanced at the rules for bet acceptance.

Stated that bets were accepted for British and Irish racing and all similar jurisdictions (a bit vague if you ask me) but crucially said that bets were also accepted FOR ALL CARDS PRINTED IN THE RACING POST (to cover days when there may be a major race from a minor horse racing country I suppose)

No it was not a Ladbrokes but fortunately there is not one anywhere near me.I can hazard a guess that their rules will be similar !! ? !!
Report ease November 22, 2012 9:19 PM GMT
Homefortea you are wrong and Banned Banks is right-at Betfred there are tolerances automatically built into the system. Let's say 8 seconds on a 10f race; after the runners leave the stalls, you are allowed 8 seconds grace, so if race is off at 3.42 and 20 seconds, and your bet is on at 3.42 and 27 seconds, the bet will stand. If it is on at 3.42 and 29 seconds,it will be void-and the staff are not able to over ride it.
Report homefortea November 22, 2012 9:24 PM GMT
And if the odds-on favourite is left in the stalls.....
Report ease November 22, 2012 9:28 PM GMT
If the odds on fav is left in the stalls the same will apply
Report homefortea November 22, 2012 9:32 PM GMT
So if a 1/5 shot refuses to race in say the Ascot Gold Cup punters have a guaranteed say 18 seconds to get their bets on....


Why are you complaining about wages as at Betfred no managers are required then as no-one in the shop is actually managing....
Report Banned_Banks November 22, 2012 9:33 PM GMT
I'm sensing a pattern here!
Report ronnie rails November 22, 2012 9:37 PM GMT
ease

two horse race, one stuck in the stalls how long would it be before you stopped taking bets on the race.
Report homefortea November 22, 2012 9:39 PM GMT
Depends on the length of the race Ronnie if it was the Queen Alexander stakes then apparently at Betfraud over 20 seconds because computer says so !!
Report homefortea November 22, 2012 9:43 PM GMT
The whole point of the EPOS system was that "managers could manage" and not have to settle bets !!

So they said !!

Now at Betfraud managers are surplus to requirements and should be on minimum wage just like the cashiers.....
Report ease November 22, 2012 9:44 PM GMT
what I am saying is that there are set tolerances-these are built into the system and staff do not have discression, so yes, if you were around the counter at the right time when a fav was left in the stalls you could oppose it in that window of a few seconds. If you were quick enough
Report Banned_Banks November 22, 2012 9:44 PM GMT
They will leave most races at the default settings. They only change it if something significant has happened before the cut off.

Most jump races are 30 secs but if there is a faller at the first etc then they can reduce the time.
Report ronnie rails November 22, 2012 9:47 PM GMT
home for tea

couple of years ago an area manager said to a new manager "you will be okay the only thing you will have to do is open the door, these epos machines will do everything for you"!
Report ease November 22, 2012 9:48 PM GMT
...and managers are only just above the minimum wage, except those who have come through the tote takeover, who were on respectable contracts and have yet to be forced off them.
Report ease November 22, 2012 9:48 PM GMT
...and managers are only just above the minimum wage, except those who have come through the tote takeover, who were on respectable contracts and have yet to be forced off them.
Report halcyon days November 22, 2012 9:54 PM GMT
Hi ronnie, any news on reduced hours/contract ?
Report ronnie rails November 22, 2012 10:02 PM GMT
halycon

put a drink in your hand before looking in your inbox mate, let me know what you think.

Regards Ronnie
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