computer time form technical help

Possible answer, Go to control panel and programs. If tf is in there then uninstall and then try again.

Thanks the worm , unfortunately they are not there, any other programme would be in there i think but this has me stumped

it could be that it's already created a folder, and when it tries to create it again you're getting an error.  Somethings to try:

1) Rename the folder/directory that's causing the problem.  To rename right-click and select rename, changing the name so you put an X before it should be enough.

Let us know if that works.

evening wullie "he" will be seething if "he" finds out
i'm saying fekall - trust u are well - all is good up here - apart from the RAIN

It looks like the first attempt to install left an instance of SQL on your machine. You need to remove the whole shabam from your programs and re boot your PC and start from scratch.

All that said, you pay good meoney to Timeform so you should ask them to talk you through this process. Its a common fault.

Thanks for the replys guys,i think you may be on the mark grey shot only trouble is i run raceform on the same appliance and it would cause more hassle than its worth,i may try what you say yeah hopEfully it will work.How are yoU raz and who will be seething?

Grey shot what is sql? sorry if thats a daft question

SQL is a standardized query language for requesting information from a database

yes, I know, you are no wiser oor willie

DELTA as you are probably aware im a ex bricklayer, and i am 98 years old and we didn't do comp studies in the olden days.

btw how are you delta? do you here from jimnast much?

click on start
click on search
click on files and folders
type a little of the file name that you may know i.e time [timeform]

click on search

spoke to jim' on here today - thread of workrider - doncaster hotels ...

and yesterday re HQ at the w/e

ok pal gonna have a dram will try tomorrow

post in the morning, will probably be about and we will sort it

probably what grey shot sayed, just remove that, download again and jobs a good un

PS -


if you havent 'done' much on ur computer since the first try simply try system restore


start
all programs
accessories
systems tools
system restore


pick a time date/time prior to timeform first try and then click on restore

will put whole of computer back to state pre install and once done try again

NOTE - will lose any saved data since restore date - so not an option if you have done 'other stuff'


see you AM oor', enjoy ya dram!

Hi I am not sure how Raceform works but killing SQL (MS Sequel Server ) may impact your Raceform . Normally if you fail to install Computer Timeform it leaves an "Instance" in your registry which is a pig when trying to re inatall.
You need to delete all programs with SQL or .NET in the name but I stress you need to check what impact it may have on Raceform.

Messdage me if you need any help as I dont normally use the forum and a friend asked me to post who uses this.

Once again thanks guys for all your imput i am going to phone tf when they open to see if they can help me rectify the problem(wont be holding my breath)will post later on this afternoon as i must get some work done on the cards.

Raceform uses foxpro so don't think it will be affected in any way by MS SQL.

rebooted my laptop tried to install again and one again it failed.tried it on another pc and failed again,phoned the help desk and that was as much use as sunglasses at 2 in the morning.use tf primarily for there timefigures seriously considering compiling my own.this was once a company that was reliable not any more.

Why they ever moved from the old ms access computer timeform nobody knows. The new version is just as crap but the back end is far more complex (weird and meaningless field & table names), is much harder to install and has far more things go wrong with it. It will be another case of some outside IT mob taking a company to the cleaners for making their product worse.

So time consuming compiling figures if i knew of a company who compiled accurate speed figures i would subscribe in a heartbeat.

oor wullie - when you installed it on the 2nd machine - which errors did you get?

Also are you running windows XP, Vista etc?

windows 7 yeah ,seems to be stalling at the stage where its suppost to go to the clean up,from then on it fails to respond.Its now getting to the stage that i am about to give up.The girl at the desk tried to help but i think that the product itself is sub standard.

wullie, someone said on here a couple of months back they were told by tf it wasn't compatible with windows 7 and that tf had no intention of upgrading it.

that was me feck,i was wondering if was the problem but knowing naff all about computers didn't want to stick my nose in.

It's a shocking state of affairs flanders.

they basically want to get you on the race passes so they can dislay the bf prices to you.

display!

Timeform have been a shambles since Pink Jim left.  RF have a great product but their speed ratings are an embarrassment sadly...

re: windows 7 yeah ,seems to be stalling at the stage where its suppost to go to the clean up,f


when you say clean-up, do you mean it says something along the lines of "... we are checking for previous installations..."

wullie, when you contacted the help desk were they aware you were using windows 7. If so, and they didn't advise you of the incompatibility, it may be that they've attempted an upgrade since flanders spoke with them.

Windows 7 was never asked about feck,have cancelled my subscription and used the initial payment to have a look at race passes.got to say the first impressions are favourable,very dear mind and i am from north of the border so whether i continue to take the service is debatable.I have been taking timeform products since the 80s and it is quite sad to witness the company possibly in decline.

Yeah it is a bow to click when the installation part is complete uses the phrase clean up unfortunately i never got that far so i cant say what happens next

are you free for the next hour or so?

if you are and you still want to try and ocmplete the installation -let me know and I'll try and talk you through it.

I'm assuming you're not oorwullie - best of luck with it though

Thanks pal but i ran out of patience this afternoon,gonna see how race passes pan out as i said they are dear but if in the long run i get the money then i may persist with them. Hope you skin them tommorrow.

If only timeform was owned by a leading technology company and then such glitches wouldn't happen!

surely if it's not compatible with Windows 7 it must say this somewhere on their site or in the pack you received

C & P'd from http://www.timeform.com/show_article.asp?num=35


Computer Timeform should operate on any 32-bit PC using Windows XP/Vista/7.

A minimum 1 mb is recommended for Timeform-i, which is 32-bit Windows XP/Vista only. Neither is currently available for 64-bit PCs.