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saigonx
13 Oct 11 16:40
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Date Joined: 14 May 03
| Topic/replies: 294 | Blogger: saigonx's blog
Tecnhical error ex113 Please sort out once and for al.
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Report saigonx • October 13, 2011 4:40 PM BST
for all.!
Report whatrerefe • October 13, 2011 4:41 PM BST
Joke.... always Betfair!
Report loper • October 13, 2011 4:42 PM BST
same here
Report duffy • October 13, 2011 4:43 PM BST
at least they've found a new fook up this time....original at least....i asked bcm2 yesterday to sort out todays fook ups then....he'll be on in a moment to tell us his heart has sunk againSad
Report pedrobob • October 13, 2011 4:44 PM BST
dead at Uttox 4.40 and at Punchestown as well
Report duffy • October 13, 2011 4:45 PM BST
joke all round....how hard can it be to sort this out once and for all
Report john92 • October 13, 2011 4:45 PM BST
Either get your wallet out to sponsor the channels with the condition of reduced delays, or spend some money fixing the live video.

It is beyond a joke.
Report gerard • October 13, 2011 4:46 PM BST
Ok here - for now.
Report duffy • October 13, 2011 4:46 PM BST
still fooked here
Report duffy • October 13, 2011 4:47 PM BST
Faster forums whenever you want them – new Live View feature

ideal for the daily live video issuesLaugh
Report Garbel • October 13, 2011 4:48 PM BST
they say it has been rectified, but that is bollox "technical error (ex113)...Liars
Report Betfair Community Manager 2 • October 13, 2011 4:51 PM BST
duffy - not much I can say. Have reported. Embarrassed.
Report stza75 • October 13, 2011 4:52 PM BST
been down for the last 3 races for me.  Can always guarantee my afternoon will get dragged down in the mud one way or another on here at some point.  After a stinking day yesterday, I was doing well today until this.  Figures.
Report duffy • October 13, 2011 4:55 PM BST
bcm2....instead of the usual postings of "video is experiencing problems" followed by " video is resolved" can we instead gat an explanation as to what causes the persistant problems....what is it that the tech guys can't quite sort out???
Report Betfair Community Manager 2 • October 13, 2011 4:58 PM BST
duffy - I'd rather it didn't flipping break down, than find out what causes it to do so Confused But regularly it's something our providers do that we only find out happened after it's rectified. I wish I could offer you more than that - and if I can, I will.
Report duffy • October 13, 2011 5:03 PM BST
strange how the purple site never seem to suffer this problem....perhaps betfair should head hunt a few of their guys.
Report yeahyeahwhatever • October 13, 2011 5:08 PM BST
what exactly have you reported BCM2?  that's it's not working - AGAIN.  AND AGAIN. AND AGAIN.

We get no real feedback from you - just apologies and recycled rhetoric.
Report saigonx • October 13, 2011 5:10 PM BST
BCM2

Why do you only reply to Duffy's posts.  There lots of other users complaining too.
Report duffy • October 13, 2011 5:11 PM BST
i'm asking a question
Report sofiakenny • October 13, 2011 5:16 PM BST
WALOFS!!!!!!!!!!!!!!!!!!!!CryCryCryCryCryCryCryCryCry
Report saigonx • October 13, 2011 5:23 PM BST
My question was directed to BCM2.

You'll note that I haven't had an answer!!  You seem to be privileged Duffy.
Report Betfair Community Manager 2 • October 13, 2011 5:24 PM BST
yeahyeah - yes, exactly that. That it's ridiculous. saigon - sorry, wasn't inferring any answers weren't for wider consumption or that I wouldn't speak to anyone else.
Report six gun • October 13, 2011 7:00 PM BST
The last race at Kempton, what a mess.
Stuttering and so delayed, much more than usual. The race suspended ages before the line.
They have the same video at Bet365 - will run them side-by-side next race to see if they are equally as good/bad.
Report six gun • October 13, 2011 7:24 PM BST
Total mess again in the 19.20 at Kempton.
Stuttering, slow.

It wasn't smooth running at Bet365 either.
Sometimes ahead at Bet365 sometimes behind.
Report yeahyeahwhatever • October 13, 2011 7:29 PM BST
BCM2: and what is the point of that?  do you think we're incapable of reporting to the helpdesk!?  we're not.
You're fast turning into a nodding dog, you're sorry... you're really sorry... you're embarrassed....


What does it achieve!?  Your IT department have you by the balls - they set the rules - management can't/won't control them.
Report six gun • October 13, 2011 7:51 PM BST
The point to take here is that the video feed at bet365 of the same race was equally screwed up.

The issue is with the people supplying the feed (or else why is it naff at Betfair and 365?)

These people need the kick in the backside. I am sure BF and 365 are paying plenty for a naff feed.
Report six gun • October 13, 2011 7:55 PM BST
Are other people having a stop start on the racing because it is the same with football Malmo v Hacken.
Report six gun • October 13, 2011 8:57 PM BST
The last race at Kempton was stupid.
The race suspended about 11 seconds before Blue Cossack the winner crossed the line.
I have never know RUK so bad.
So slow it is terrible.
It is useless, totally useless.
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