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saigonx
13 Oct 11 16:40
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Date Joined: 14 May 03
| Topic/replies: 294 | Blogger: saigonx's blog
Tecnhical error ex113 Please sort out once and for al.

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Replies: 28
By:
saigonx
When: 13 Oct 11 16:40
for all.!
By:
whatrerefe
When: 13 Oct 11 16:41
Joke.... always Betfair!
By:
loper
When: 13 Oct 11 16:42
same here
By:
duffy
When: 13 Oct 11 16:43
at least they've found a new fook up this time....original at least....i asked bcm2 yesterday to sort out todays fook ups then....he'll be on in a moment to tell us his heart has sunk againSad
By:
pedrobob
When: 13 Oct 11 16:44
dead at Uttox 4.40 and at Punchestown as well
By:
duffy
When: 13 Oct 11 16:45
joke all round....how hard can it be to sort this out once and for all
By:
john92
When: 13 Oct 11 16:45
Either get your wallet out to sponsor the channels with the condition of reduced delays, or spend some money fixing the live video.

It is beyond a joke.
By:
gerard
When: 13 Oct 11 16:46
Ok here - for now.
By:
duffy
When: 13 Oct 11 16:46
still fooked here
By:
duffy
When: 13 Oct 11 16:47
Faster forums whenever you want them – new Live View feature

ideal for the daily live video issuesLaugh
By:
Garbel
When: 13 Oct 11 16:48
they say it has been rectified, but that is bollox "technical error (ex113)...Liars
By:
Betfair Community Manager 2
When: 13 Oct 11 16:51
duffy - not much I can say. Have reported. Embarrassed.
By:
stza75
When: 13 Oct 11 16:52
been down for the last 3 races for me.  Can always guarantee my afternoon will get dragged down in the mud one way or another on here at some point.  After a stinking day yesterday, I was doing well today until this.  Figures.
By:
duffy
When: 13 Oct 11 16:55
bcm2....instead of the usual postings of "video is experiencing problems" followed by " video is resolved" can we instead gat an explanation as to what causes the persistant problems....what is it that the tech guys can't quite sort out???
By:
Betfair Community Manager 2
When: 13 Oct 11 16:58
duffy - I'd rather it didn't flipping break down, than find out what causes it to do so Confused But regularly it's something our providers do that we only find out happened after it's rectified. I wish I could offer you more than that - and if I can, I will.
By:
duffy
When: 13 Oct 11 17:03
strange how the purple site never seem to suffer this problem....perhaps betfair should head hunt a few of their guys.
By:
yeahyeahwhatever
When: 13 Oct 11 17:08
what exactly have you reported BCM2?  that's it's not working - AGAIN.  AND AGAIN. AND AGAIN.

We get no real feedback from you - just apologies and recycled rhetoric.
By:
saigonx
When: 13 Oct 11 17:10
BCM2

Why do you only reply to Duffy's posts.  There lots of other users complaining too.
By:
duffy
When: 13 Oct 11 17:11
i'm asking a question
By:
sofiakenny
When: 13 Oct 11 17:16
WALOFS!!!!!!!!!!!!!!!!!!!!CryCryCryCryCryCryCryCryCry
By:
saigonx
When: 13 Oct 11 17:23
My question was directed to BCM2.

You'll note that I haven't had an answer!!  You seem to be privileged Duffy.
By:
Betfair Community Manager 2
When: 13 Oct 11 17:24
yeahyeah - yes, exactly that. That it's ridiculous. saigon - sorry, wasn't inferring any answers weren't for wider consumption or that I wouldn't speak to anyone else.
By:
six gun
When: 13 Oct 11 19:00
The last race at Kempton, what a mess.
Stuttering and so delayed, much more than usual. The race suspended ages before the line.
They have the same video at Bet365 - will run them side-by-side next race to see if they are equally as good/bad.
By:
six gun
When: 13 Oct 11 19:24
Total mess again in the 19.20 at Kempton.
Stuttering, slow.

It wasn't smooth running at Bet365 either.
Sometimes ahead at Bet365 sometimes behind.
By:
yeahyeahwhatever
When: 13 Oct 11 19:29
BCM2: and what is the point of that?  do you think we're incapable of reporting to the helpdesk!?  we're not.
You're fast turning into a nodding dog, you're sorry... you're really sorry... you're embarrassed....


What does it achieve!?  Your IT department have you by the balls - they set the rules - management can't/won't control them.
By:
six gun
When: 13 Oct 11 19:51
The point to take here is that the video feed at bet365 of the same race was equally screwed up.

The issue is with the people supplying the feed (or else why is it naff at Betfair and 365?)

These people need the kick in the backside. I am sure BF and 365 are paying plenty for a naff feed.
By:
six gun
When: 13 Oct 11 19:55
Are other people having a stop start on the racing because it is the same with football Malmo v Hacken.
By:
six gun
When: 13 Oct 11 20:57
The last race at Kempton was stupid.
The race suspended about 11 seconds before Blue Cossack the winner crossed the line.
I have never know RUK so bad.
So slow it is terrible.
It is useless, totally useless.
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