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cryoftruth
18 Mar 12 16:25
Joined:
Date Joined: 22 Mar 04
| Topic/replies: 11,180 | Blogger: cryoftruth's blog
Closing accounts of long term apparently valued customers without either warning or explanation and certainly no politeness.

They are excrement.
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Report jamesp March 18, 2012 3:47 PM GMT
Bad luck.  It's certainly annoying to have a long-standing betting account closed or restricted.  It's happened to me a few times over the years.  There are usually ways round it - you could either try getting your bets placed by someone else (which is easier than you'd imagine) or you could go in person to one of their shops (which is what I have to do if I want to have a bet with Betthread et al)...

My personal gripe with this firm is that they recently changed the rules for credit account customers placing antepost bets - these now have to be paid for upfront even when the event is months away.  How long before the other major firms follow suit?
Report cryoftruth March 18, 2012 7:41 PM GMT
Annoying doesn't even begin to do justice to the feeling I had after 30 years holding accounts with Korals. Any other business and you would expect an amount of courtesy after a quarter as long an association. To just be told by a clerk that some twerp in trade had decided to close you account when you phone to have a bet left me absolutely seething.

OldJoe Coral was a proper booky. he would have and did lay bets.

the current mob in charge of the firm are worse than balls of puss laden dogsick.

If the odds compilers in Koruls are so bad at their job that a tipster can shoot holes in them, they should sack their traders and get better ones who understand form a little better, not close accounts of decent customers; customers like me who, overall, probably have not held winning accounts.
Report bestmate March 18, 2012 8:42 PM GMT
Agree COT they r worse of the lot.
Almost every bet is "Referred to Trader" who offers £2.5 max. stake
Report sintonian March 18, 2012 9:30 PM GMT
their odds compiler James Knight and the spokesman David Stevens are on Twitter. Contact them and ask them to read this thread/answer your questions ? Or do you want me to do it ?
Report cryoftruth March 20, 2012 7:43 AM GMT
You do it sint - I don't do Twitter, whatever that is.
Report cryoftruth March 21, 2012 5:25 PM GMT
I saw the PR spin exercise in today's racing post - what a laugh - see new thread.
Report jamesp March 24, 2012 9:34 AM GMT
The most infuriating part of it, in my experience, is that they are never prepared to tell you honestly why they have taken the decision to close/limit your account.  I would have more respect for trading decisions if they were explained properly to the customer!  Sadly, all off-course bookmaking firms are run by risk-averse accountants.
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