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16 Aug 18 20:05
Date Joined: 11 Jan 02
| Topic/replies: 12,112 | Blogger: frames's blog
The shortest price of the top 15 players listed on the Nordea Masters is 600 and has been for hours..Whilst I understand you are trying to redirect punters to the sportsbook ( shock horror that's in lowest price order) give us a fooking chance.
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Report Super Hans August 16, 2018 9:31 PM BST
Nice to see Freddie topping the market after day 1.

Another example of the importance they put on the exchange......
Report Catch Me ifyoucan August 16, 2018 9:50 PM BST
We're currently experiencing issues with our website across all products. It is currently being investigated and will be rectified as soon as possible. Apologies for the inconvenience caused by this.
Report Catch Me ifyoucan August 16, 2018 9:51 PM BST
Maintenance hangover issues I guess Devil
Report frames August 17, 2018 6:16 AM BST
But the Sportsbook is fine ,how strange.During yesterdays outage the Vegas Slots were available to play ,again how strange.
Still not been re-ordered.
Report Super Hans August 17, 2018 11:07 AM BST
Liquidity sh1te on the Top 5 markets so fell into their trap and went to the Sportsbook to place the bet.
£100 on 25/1 shot. (£4 max allowed.)
Why do we botherCry
Report frames August 18, 2018 1:49 PM BST
Sort the order out .fav at the fecking bottom.
Report frames August 18, 2018 2:44 PM BST
Here we go again ,sort it out please.
Report frames August 25, 2018 9:52 AM BST
If it's not too much trouble can we have a re-order at the Czech Masters please ?
Report frames August 25, 2018 9:59 AM BST
Report frames August 26, 2018 10:54 AM BST
Here we go.1000 pokes littering the top of the market.Becoming a joke outfit.
Report frames August 26, 2018 11:08 AM BST
Any chance of an explanation why this is happening a lot lately ? No joy on the phone.
Report frames August 26, 2018 11:38 AM BST
Pieters eagles the 1st ,anyone looking to back him he is at the fu#king bottom of the list.
Report Mighty Whites 2008 August 27, 2018 10:49 AM BST
A rather impressive effort with the fed ex market.

Only 29 listed when 100 still in it. Of those 29 two didn't even make the play offs.

Current leader Bryson not even in the market nor are any of the first five on leaderboard yesterday.

Any chance this gets sorted?
Report Geesyerdosh August 27, 2018 7:42 PM BST
Looks like Noren has a walkover in the Dell Technologies Confused
Report Geesyerdosh August 27, 2018 10:04 PM BST
Anyone else had problems with the Dell Technologies on here? I've now got a 3k exposure on a lay bet nowhere to be seen, back bet has disappeared altogether (they're looking into it) and other bets I'm laying off my balance isn't updating. Must be something to do with them clearing all the players off then refreshing the market. Just glad it's something that starts in a few days. Shocking.
Report Llamedos August 27, 2018 10:51 PM BST
Yes same thing for me some golfers I can't put a lay bet on and some I can. Happened after whoever cocked up the removing of some golfers,they cleared all my bets.
Report Mighty Whites 2008 August 28, 2018 8:02 AM BST
got a similar problem had a few backs up for players, think when they suspended to remove fowler the bets vanished but the funds havent come back to my available balance yet
Report frames August 28, 2018 2:33 PM BST
The order for the Czech was not updated from tea time Friday( that included taking the cut players out ,why not do it then ?) until I mentioned it on here Saturday.Maybe they saw my post,maybe it was coincidence.A joke all the same.
Then Sunday morning the order goes haywire and I had the pleasure of two phone calls to ask if it could be sorted.Not phoned them for a number of years ,I remember why.Might as well of asked in Chinese, not a clue what I was on about.
The second call I went to the betting option ,asked for a bet on 5th or 6th fav Pieters ,this was before he had started.After a couple of minutes I mentioned she might want to go to the bottom of the list.I then tried to explain again the order was f$cked up.I was informed it was in alphabetical order.
I'm not sure waht alphabet she uses but Padraig Harrington was second on the list.
It's not a lot to ask, clearly they don't give a to$$ regards exchange golf.Probably the exchange full stop.
Report trebor August 28, 2018 3:33 PM BST dinosaur why do you use the standard Betfair interface when you can use a api nowadays for free, I know we had this conversation about 10 years ago and there was something you did not like about the api, but the Bet Angel basic is free and looks the same as the Betfair site and you still get some extra things with the basic, such as one click and the players are in odds order, or any order you choose to put them in, and a ladder which I know I would really struggle without.

I rekon I would make 50% less (actually 100% because I would soon give up if I had to use the Betfair interface) each week, I rekon you would see a similar increase.
Report frames August 28, 2018 3:59 PM BST
I remember the conversation Trebor.
Report Mighty Whites 2008 August 28, 2018 4:15 PM BST
geesyerdosh, llamedos

Did either of you get anywhere with the dell market?
Report Mighty Whites 2008 August 28, 2018 5:58 PM BST
spoke to betfair regarding the dell technologies and the missing monies after fowler was removed. They say they are aware and are actively trying to resolve the issue
Report Geesyerdosh August 28, 2018 6:08 PM BST
Yeah still not fixed. Ridiculous.
Report Llamedos August 28, 2018 6:12 PM BST
Might Whites, similar info as above, the following is part of the message I received back from Customer Services.

'To give you a bit more information on this- management have agreed to accumulate all of the customer account's who are affected by this settlement and once we know more about how trading are willing to settle- we can contact you again.'

If guess it might be helpful if anyone else is having problems you tell them.
Report Llamedos August 29, 2018 7:27 PM BST
The problem now seems to have been rectified
Report frames September 2, 2018 4:00 PM BST
And again for the playoff.Words fail me.
Report Total Bosman September 2, 2018 4:11 PM BST
Keep butchering the Dell market too, always finding new and inventive ways to make the site worse.
Report frames September 6, 2018 6:11 AM BST
This weeks starter for 10 ,we have gone in play at least 45 minutes before the off in Crannes ( could of been hours ),annoying to say the least.
Report frames September 6, 2018 6:51 AM BST
Now they suspend and take all bets out again.
Report Llamedos September 6, 2018 7:42 AM BST
Yesterday I advised them they had the wrong start time on the BMW Championship. The 3 balls seem to be OK , but the rest say 13.00, they said 'we will get on to it ' but it still hasn't been changed.
Report Catch Me ifyoucan September 7, 2018 12:15 AM BST
IS twitter the best way to contact them ?
Report frames September 7, 2018 6:43 AM BST
There is no best way to contact them.
Todays special from the comedy site is to once again go inplay and cancel all bets left in.
Report frames September 7, 2018 7:53 PM BST
45 minutes so far to take the cut players out ,not sure what the record is.

Will all bets be cancelled again in the morning when we go inplay Betfair ?
Report sevey September 8, 2018 4:04 PM BST
Betfair Why Have you Took Down The 2 Balls on The Sportsbook Amercian Golf Could you Please Put Them Back Up
Report sevey September 8, 2018 4:04 PM BST
Betfair Why Have you Took Down The 2 Balls on The Sportsbook Amercian Golf Could you Please Put Them Back Up
Report THEMONEYSHOT September 16, 2018 11:00 AM BST
Playing silly buggers again Sad KLM Open book @rse about tit, sort it out FFS.
Report frames September 20, 2018 8:17 PM BST
Any chance of updating the order in Portugal please ?
Report frames September 20, 2018 9:05 PM BST
Trying to explain on the chat and the phone is like talking to a brick wall.Not a fukcing clue.
Report frames October 8, 2018 11:48 AM BST
Anyone else had this ?

Happened last week and this.On my BF phone app the British masters market appeared last night ,not sure what time but it was there at 10-0pm.It was not on my desktop.This morning the CIMB market was on my desktop, no sign of the Br.Masters.
Last week the Dunhill appeared on my phone Sunday evening but not on my desktop, I don't know when it appeared as I did not check until Tuesday evening.

Seems strange.
Report frames October 8, 2018 11:53 AM BST
I phoned BF about this , it is on my desktop now.Must of been they forgot to load it two weeks running.
Report Total Bosman October 26, 2018 3:59 PM BST
Order a mess on the Sanderson again.  2 months and counting to fix something that worked just fine for about 15 years.
Report Templeton Peck October 26, 2018 4:15 PM BST
Sorting has been an issue for years although by the sounds of it golf has only just started experiencing it. 

The reason given to me back then - this could well be 4 or 5 years ago - is that their automated sorting system takes the odds where the first £10 is on offer. So if there's £4 at 1000, £4 at 200 and then nothing until £2 at 5 it'll treat the line as if its odds are 5.

They therefore have to sort it manually and this is very time consuming.  Best of luck trying to get them to fix it!  I gave in before they became this ****-show.
Report Total Bosman October 26, 2018 4:35 PM BST
Oh, I don't hold out any hope they'll fix it, but curious that it's got worse in the last two months.  Even the automation you describe would look better than it does now, but I guess they've found a way to take something that didn't work well and make it work worse.
Report Templeton Peck October 26, 2018 5:25 PM BST
Not a coincidence that's about the time they moved everything bar horse racing to Romania.
Report JML October 26, 2018 9:21 PM BST
Exactly Templeton---The service on other sports is just as bad.

I get involved in the first goalscorer market on live premership matches.

A couple of weeks ago they failed to turn the market to in play at least twice.
The last three matches have been settled incorrectly at first.

Having to go through customer service to get them corrected is a nightmare.

And then I was charged commission on the corrected part despite losing overall.
Report frames November 12, 2018 11:28 AM GMT
60 play in the DP this week ,Sky reckoned it will go down to No.68 so 8 NR's out of the top 60.

I fancy Moli might turn up BF.
Report Geesyerdosh November 13, 2018 9:37 AM GMT
What the hell is going on with the DP market?

What a mess
Report therhino November 13, 2018 9:51 AM GMT
Have Rory and Xander really withdrawn? And Rose has opted in? Surely not, this is disgraceful if they're wrong.
Report therhino November 13, 2018 10:00 AM GMT
Suspended again, this will be interesting when it comes back live. Maybe Sam Snead and Old Tom Morris will be in the list Crazy
Report mukdahan November 13, 2018 10:06 AM GMT
So 26 players not showing up what a bloody shambles i hope all void bets r reinstated as soon as these idiots get their finger out
Report therhino November 13, 2018 10:13 AM GMT
absolute clusterfuark
Report frames November 13, 2018 11:31 AM GMT
Tee times are up ,can't see who is missing.

Where did you hear 26 missing and Rory Xander not showing ?
Report therhino November 13, 2018 11:53 AM GMT
You would have loved it frames. Market suspended earlier - they got rid of Rory and Xander and plenty of others. Added Rose and a stack of others. Some fast fingers burned from what I saw. Suspended again and eliminated all the players they brought in and replaced with the ones they dumped on the first suspend.
Report frames November 13, 2018 12:49 PM GMT
Cheers Rhino ,glad I was not on ,probably of got burnt myself.
Report Total Bosman November 16, 2018 11:36 PM GMT
Thought they'd badly ordered the RSM market but appears they've gone the whole hog and settled all the leaders as cut.  It gets better every day.
Report frames May 31, 2019 6:05 PM BST
It's been a while.
Sometimes we can wait hours and hours for the market to be suspended for the cut.Not today ,suspended in minutes.Never mind the 8 man playoff to see who actually makes the weekend.
Report frames August 16, 2019 6:24 AM BST
Any reason why all bets( bar keep bets) were cancelled at the start of Day 2 ?
Report frames October 7, 2020 11:39 AM BST
BMW PGA ,David Howell in for Chris  Wood if you at all interested .
Report frames October 7, 2020 11:58 AM BST
Any Howell backers can go the Sporstbook,probably been up for days over there.
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